Top 10 Bounce luggage storage locations in London

Based on my recent experience at the store, I’m really pleased with their luggage storage service. It was a last-minute decision to use them, but I found the process incredibly convenient and straightforward. The hassle-free experience was a significant relief, especially under the time constraints I was facing. What stood out to me most was the friendliness and professionalism of the staff. They were not only welcoming but also provided assurances about the safety and security of my luggage. This gave me great peace of mind, knowing that my belongings were in good hands. In summary, my experience with Bounce was highly positive. Their efficient service, combined with the courteous staff, made my short-term luggage storage experience seamless and stress-free. I would definitely recommend Bounce to others in need of reliable luggage storage solutions.

December 2023

Easy to check in our bags, good location and we’re confident that our bags were safe as they were in a locked room at the back of the store. When we checked out, the employee didn’t scan our QR code so we were charged extra. The Bounce support team quickly resolved this and gave a refund but make sure that you’re correctly checked out at this location.

April 2023

Overall, the experience was good! But: 1. When supplying a sticker with a luggage storage number, it should be expressly stated that the original sticker must be retained. Simply taking a photograph of it is not sufficient. We almost failed to reclaim our luggage and were dismissed by one of the staff members because we attempted to use a photo of the sticker, despite the requirement for the original. Fortunately, the store owner recognized us. 2. We returned a bit early with extra items we'd like to put into our luggage and retrieve the luggage only after a few hours. However, we were not allowed to do so and were asked to pay extra if we wanted to add something to our luggage. I understand that this might seem like additional effort for the staff to get the luggage and then put it back, but this would definitely have led to a five-star experience and made it worth recommending to everyone I know.

April 2024

Great guys here. They have assigned one of their team to handle checking in and out so it’s very streamlined. Once you confirm your booking then check the photo of the store in the app - you can’t miss the place! Added bonus is its opposite the entrance to the Elizabeth Line station which has ‘step free’ access. This location is ideal if you have heavy cases and need to get to the airport afterwards.

May 2024

I was very nervous when I arrived as I’ve never used a storage place in London and it looked just like a tourist shop but I was so surprised how easy it was and totally secure becasue they scan the code from your purchase and you take photos of your cases so when you go to collect them, you have to show them to prove which cases you are collecting so completely secure! I’ll definitely do this again as takes the pressure off dragging your cases around! Amazing x

December 2022

The opening ours are longer than it says on Bounce. I had to Google the address to find a phone number and ask for help. The staff were very helpful once I got hold of them. Is there any way to make contact details available through Bounce? Also, my luggage was checked in and out at the same time on the app, when actually it was still at the place. It didn't matter in the end, but didn't seem right.

3 weeks ago

Would absolutely recommend this service. I was a little bit nervous at first as it was just a random shop in London I think I was expecting a locker location (more normal to see that up north) but the staff were very friendly, my bag was well looked after and I could enjoy a bag free day in London. Amazing price aswell could not complain.

July 2024

Dropping off our luggage was super easy, showed the man behind the counter out code, and he had us take a photo of our luggage. When we went back to pick up, it was a different man working, showed him the photo, but he came out with different luggage, we told him immediately, and he then got the correct luggage. Maybe a wee tag/ticket system would be advantageous as well as the photo just to avoid any potential mix up!

May 2024

First time using Bounce and it was brilliant, stored two mid-sized suitcases of ~22kg each for 8 days while we toured Iceland. They were stored securely downstairs during that time. This location was chosen because of its rating, nearness to the underground, and nearness to our following accommodation. Staff were friendly and helpful, would use again.

October 2022

Dropped the bags off with ease, we were a bit worried about leaving our stuff as we had valuables in the bags and have never done something like this before, but the bags were untouched when we picked them back up. We also picked them up about an hour earlier than we booked, and it was fine. We were given two ticket numbers to keep with us as well to prove they were our bags and advised to take a pic as well in case we lost them!

September 2022