Discover Shibuya Station luggage storage

Bounce is the BEST! the big Echo location is a central location to the Shibuya crossing. It was super easy to get checked in. We even had to go back and get something out of our suitcases which they made so easy, and then picking them up and checking out, also easy! It's also fun to bring them to a karaoke space!

We were concerned as to what we would do for the days didn't trust the station lockers. Booking at Bounce and storing at Big echo was a very easy process and staff were great.

Happy with service & open times, and price is reasonable.

Great for tourist stopping into Tokyo for a layover. Its on the 3rd floor of the big echo building next to shibuya crossing. Staff is extremely helpful and takes great care of your luggage.

Excellent and fast service

Very easy experience, booked online, was able to use Apple Pay, walked to their location which has elevator access right next to Shibuya Crossing. Highly recommend for travellers needing to store bags while waiting to check in/continue travelling.

Excellent, like everything in Japan. I left my backpack unlocked for 15 days in Tokyo, so I could explore Japan without that weight. I went back to get it when I returned to Tokyo, and they returned it to me in perfect condition.

It was better because it was 24 hours and unmanned. There was nothing that needed to be fixed. I used it well.

Unable to find this place despite Google maps saying we were there. Maybe best to call first and get directions. Left 5 star for fairness! Good luck finding it 😀🤣

very friendly and accommodating! Thank you so much!!

Great and fast service

Fantastic, very easy and friendly

Very easy and friendly, fantastic

Very friendly guy operating this luggage storage. He stores your luggage in an office as well so it feels more secure than the storage lockers you see in the train station. Highly recommend!

It's in the pictures building at the end of the corridor on the ground floor. Really friendly guy, fast service very good, would use again.

Very good but please put a sign on the door to help find the correct place.

That was a very courteous response. Thank you.

Location is convenient and good and staff are very nice but there is a small flight of stairs to take before the lift

Really good experience and really appreciated being able to use a room for a few minutes to rebalance our suitcases before heading off, this was really helpful

Thank you so much for being open for check-out during a national holiday. You have helped me out immensely

Prompt response when I contacted them to explain that I would be late dropping off my luggage due to traffic. Also received a reminder 30 minutes prior to my pick up time which was great. They were also very accommodating when we had more luggage than expected.

Safe and secure!! Opens till 3am too!

There are sometimes a bit of queues but luggage drop-off and collection is quick. The staff is also very friendly!

Friendly and convenient location