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Discover luggage delivery in Tokyo

Travel light from ¥2,090. We'll deliver your bags anywhere you need in Tokyo.

Popular locations for delivery

  • Airports
  • Train stations
  • Cruise terminal
  • Hotels
  • Airbnbs
  • Another city
Free cancellation
¥1,000,000 protection
24/7 support

How luggage delivery works

Book online or on the app

Book online or on the app

Choose from any airport locations or delivery stores to send your bags. It's fully digital and foreigner-friendly.

Head to the store

Head to the store

Drop-off your bags at the store, by following the self-serve flow in the Bounce app. No fuss!

Enjoy the day

Enjoy the day

Enjoy your trip and receive your luggage in delivery stores or directly at your hotel (for guests only)!

How travelers use Delivery in Tokyo

Explore Tokyo before heading to Kyoto

You've spent days wandering Shibuya's scramble crossing and exploring Senso-ji Temple in Asakusa, but now Kyoto's bamboo groves are calling. Instead of wrestling your suitcase through the Shinkansen crowds at Tokyo Station, send your bags ahead with Bounce. Grab one last bowl of ramen in Shinjuku, then board the bullet train hands-free. Your luggage meets you at your Kyoto ryokan while you travel light.

Hotel → Kyoto hotel
Shibuya Airbnb → Ryokan
Tokyo Station pickup
Cross-country delivery
  • Same-day delivery
  • Up to ¥1,000,000 bag protection
  • Free cancellation
  • 24/7 support
Travelers on a busy Shinkansen platform at Tokyo Station

Main delivery routes in Tokyo

Tokyo Station to Osaka Station

Tokyo Station → Osaka Station

Booked 579 times, rated 4.8/5

A
T
N

2 checked bags

Delivery in 26 hours


Price estimateFrom ¥2,783
Shinjuku Station to Kyoto Station

Shinjuku Station → Kyoto Station

Booked 579 times, rated 4.8/5

B
S
F

2 checked bags

Delivery in 26 hours


Price estimateFrom ¥2,783

What travelers say

4.9
  • The only problem was that we didn't receive any notification that our luggage had arrived, so we had to go to the office to find out what was going on.

    Friendly service
    Easy to find location
    Clear instructions
    A

    Adrien P.

    3 bagsTokyoKyoto
  • Excellent service from the moment we entered to drop it off and at the time of pickup. Will definitely use your services again when we come back to Japan!

    Hotel
    Smooth and easy process
    Clear instructions
    Easy to find location
    T

    Tanya L.

    3 bagsTokyoKyoto
  • Even with a language barrier (my fault for not learning more) I feel confident Really really great service. Will be doing again during this trip

    Easy to find location
    Smooth and easy process
    Friendly service
    N

    Nicola E.

    2 bagsTokyoOsaka
  • This service was great for a last minute tranfer from Osaka to Tokyo. Bags were delivered swiftly and with care.

    Clear instructions
    Smooth and easy process
    Friendly service
    B

    Blair P.

    4 bagsOsakaTokyo
  • You app was not working properly, when i slide left for 2nd bag QR code, it didn’t let me and when i clicked on”Qr is not working” then only it showed

    Hotel
    Clear instructions
    Easy to find location
    Smooth and easy process
    S

    Sambhav J.

    4 bagsTokyoKyoto
  • Friendly people

    Easy to find location
    Smooth and easy process
    Friendly service
    F

    Frank M.

    3 bagsKyotoTokyo
  • Worth it. Saved moving through busy train stations with our large luggage. Arrived safely to our hotel prior to our arrival and placed safely in our room.

    Hotel
    Clear instructions
    Easy to find location
    Smooth and easy process
    S

    Scott R.

    3 bagsOsakaTokyo
  • Everything went to plan - great service

    Hotel
    Smooth and easy process
    Bag safe and intact
    K

    Kasey T.

    4 bagsTokyoKyoto
  • Bag was where it was expected to be, that’s all I can ask! Thank you!

    Clear instructions
    Easy to find location
    Smooth and easy process
    S

    Steven W.

    1 bagTokyoOsaka
  • Very friendly and accommodating staff at both pickup and drop off locations. I would be glad to use this service again! It made our transfer day from Kyoto to Tokyo much smoother!

    Hotel
    Friendly service
    Bag safe and intact
    Smooth and easy process
    C

    Celine M.

    3 bagsKyotoTokyo
  • Super easy and simple process!

    Hotel
    Clear instructions
    Easy to find location
    Smooth and easy process
    M

    Mariah S.

    3 bagsTokyoTokyo
  • The staff were great; however, I had an issue with the store being closed on weekends, which I did not know initially and could have caused me problems as I flew out on Sunday. Luckily, a great member of staff was there to retrieve the luggage for me. Overall, the service is good; just double-check the closing times of the store you are going to collect from.

    Friendly service
    Bag safe and intact
    M

    Mr J.

    3 bagsTokyoOsaka
  • They recommend a good Restaurant to us.

    Friendly service
    Clear instructions
    Smooth and easy process
    S

    Steven P.

    4 bagsTokyoMuko
  • Locations difficult to get to, not right at the stations

    Bag safe and intact
    A

    Amy M.

    4 bagsTokyoKyoto
  • I didn't understand first that you need to use the QR code on the tablet and we were doing the whole thing manually. But then I saw the tablet and said thay I had the code. It was much easier.

    Hotel
    Easy to find location
    Smooth and easy process
    Friendly service
    M

    Mariel L.

    1 bagTokyoShibayama
  • This service facilitates our trip

    Hotel
    Smooth and easy process
    Friendly service
    Clear instructions
    N

    Nikolina G.

    2 bagsTokyoSapporo
  • The location I originally booked was closed down for good but the app let me book for it and still appeared to be open in the system. Rebooking was fortunately easy. Otherwise great service.

    Smooth and easy process
    Quick pickup
    Clear instructions
    V

    Vendula Š.

    1 bagTokyoOsaka
  • they forgot to inform us that the bags arrived on the assigned date

    Easy to find location
    Smooth and easy process
    Bag safe and intact
    M

    Mongjung Y.

    1 bagOsakaTokyo
  • Super simple and convenient. $25 -35 to have a next day delivery between Tokyo/Kyoto and again for Osaka/Tokyo was a no brainer. The Review UI needs to be addressed on mobile, keyboard covers the text input so you can’t see what you’re typing.

    Clear instructions
    Easy to find location
    Smooth and easy process
    A

    Adam B.

    1 bagTokyoKyoto
  • Delivered before expected, as described, fast, quick, efficient, 100% will use again

    M

    Mr D.

    2 bagsTokyoOsaka
  • Really nice service at both locations

    Easy to find location
    Quick pickup
    A

    Andrew H.

    1 bagKyotoTokyo
  • Everything in terms of dropping off and picking up my bags was great. The staff, despite my limited Japanese and their limited English, were all very friendly and helpful. My bags were all taken care of and arrived on time safely. My only complain was that whilst in transit, only one of my two bags tracking information seemed to be getting updated. This led to me thinking for an entire day, that only one of my two bags had arrived on time. Despite this, they had both shown up together and were both collected the next day.

    Clear instructions
    Easy to find location
    Smooth and easy process
    C

    Christopher S.

    2 bagsKyotoTokyo
  • Great service!! Would use again 💙

    Easy to find location
    Friendly service
    Bag safe and intact
    R

    Rafael C.

    1 bagTokyoOsaka
  • While I was treated very well when I sent my suitcase and my luggage was handled with great care, when I went to pick it up in Kyoto, the employee made me wait outside in the rain without giving me a chance to explain that I was there to collect a package. Not only that, but when they finally attended to me, they threw my suitcase on the ground, which made a very loud noise, and didn't even apologize. Overall, it was very good, but that last experience made me lower my rating from 5 to 4 stars.

    P

    Pía I.

    1 bagTokyoKyoto
  • We originally wanted to send it to the narita airport and apparently there is a yamato transport shop there but we just couldn’t find it in the map. So I’d put airport locations easier to find maybe using a different icon or on a special form. Apart from that yamato did a great and fast job

    Bag safe and intact
    Quick pickup
    J

    Jorge B.

    2 bagsTokyoShibayama
  • Excellent service and straightforward. Bags were at the hotel when we arrived. No need to drag to large bags around Tokyo-Osaka

    Hotel
    Easy to find location
    Smooth and easy process
    Bag safe and intact
    M

    Mr S.

    2 bagsTokyoOsaka
  • First time ever for a service like this. Worked out perfectly and instructions were very clear. I had some more days until I came to Tokyo where it was best not to travel with my suitcase, only a backpack. So this service was the best. I dropped my suitcase off on the 1st of September in Kyoto and it was waiting for me in my hotel on the 5th in my hotel in Tokyo! No scratches.

    Hotel
    Easy to find location
    Clear instructions
    Smooth and easy process
    T

    Tessa K.

    1 bagKyotoTokyo
  • Booking online didn’t give me an option for delivery direct to hotel but I later became aware that could have happened

    Easy to find location
    Bag safe and intact
    H

    Hayley A.

    1 bagHiroshimaTokyo
  • Super friendly and helpfull with changing the pick-up adress!

    Clear instructions
    Easy to find location
    Friendly service
    P

    P.j. V.

    2 bagsKyotoTokyo
  • No doubt the service is excellent and it is worth every yen, thank you

    Hotel
    Clear instructions
    Easy to find location
    Smooth and easy process
    S

    Salvatore C.

    2 bagsKyotoTokyo

Many delivery options in Tokyo

Choose locations in Tokyo at airports, hotels, or delivery stores. Next day delivery available between Japanese cities.

Woman in a Japanese store with Yamato Transport
Yamato Transport logo

Our partner in Japan

Bounce partners with Yamato Transport, #1 delivery & shipping expert in Japan, to get your bags delivered safely and quickly in any of the 46,000+ locations.

Why deliver your bags with Bounce?

Guided online booking, no complicated paperwork

Guided online booking, no complicated paperwork

46,000+ locations all across Japan

46,000+ locations all across Japan

Free cancellation

Free cancellation

Up to ¥1,000,000 bag protection

Up to ¥1,000,000 bag protection

24/7 support

24/7 support

4.9/5 (1,850,195+ reviews)

4.9/5 (1,850,195+ reviews)

Luggage delivery pricing in Tokyo

Final price depends on weight, size, and distance. Get an instant quote before you book.

  • Small bag from ¥2,090 (~€11)

    Backpacks, small suitcases
    Up to 5kg

    Small bag from ¥2,090 (~€11)
  • Regular bag from ¥3,070 (~€16)

    Standard suitcases, trolleys
    5-15kg

    Regular bag from ¥3,070 (~€16)
  • Large bag from ¥4,939 (~€27)

    Large suitcases
    15kg+

    Large bag from ¥4,939 (~€27)
  • Odd-sized from ¥4,939 (~€27)

    Sports equipment
    15kg+

    Odd-sized from ¥4,939 (~€27)
  • Compare your delivery options

    Bounce Delivery or the smarter way to enjoy Japan: book online, no paperwork in Japanese, no lugging suitcases through packed metro lines or guessing if your bags are safe. Just drop off and enjoy the day!

    Traditional courier services
    Booking methodBook quickly online, in any language, no paperwork

    In-person only, complex declaration forms all in Japanese

    ConvenienceFast drop-off & pick up in 46,000+ locations across Japan: at your hotel, near the airport or in the city

    Drop-off in specific locations

    Packaging requiredMight be required, if the bag is not a suitcase

    Bags need to have a cover

    Cancellation policyFree cancellation

    Not available

    Customer support24/7 support in any language

    Available, in Japanese

    Bag protectionUp to ¥1,000,000 per booking

    Depends on the service

    Payment & pricingOnline payment. Price varies by route - get an instant quote

    Cash only in some locations. Price varies

    Storage availableBounce offers storage as well across 1,464 locations in Tokyo

    Delivery only, non flexible pickup time

    TrackingTracking and notifications in the app

    Might be available on the service’s website

    Frequently asked questions