Book in the app, earn 10% back

Get the app

Luggage delivery to and from Tokyo

Travel light from ¥2,090. Send your bags to and from Tokyo, anywhere in Japan.

A traveler with luggage exploring Tokyo hands-free after using Bounce luggage delivery service.
Free cancellation
Up to ¥1,000,000 bag protection
24/7 support

How luggage delivery works

Book online or on the app
Send to and from Tokyo, anywhere in Japan

Book online or on the app

Choose from any airport locations or delivery stores to send your bags. It's fully digital and foreigner-friendly.

Head to the store

Head to the store

Drop-off your bags at the store, by following the self-serve flow in the Bounce app. No fuss!

Enjoy the day
Bags arrived

Enjoy the day

Enjoy your trip and receive your luggage in delivery stores or directly at your hotel (for guests only)!

How travelers use Delivery in Tokyo

Explore Japan without dragging your bags

You've got big plans—Tokyo's neon-lit Shibuya, the historic temples of Kyoto, maybe even Osaka's Dotonbori street food scene. Why wrestle your suitcase through Shinjuku Station's maze or onto a packed Shinkansen? Send your luggage ahead to your next destination while you travel light. Grab one last bowl of ramen in Ikebukuro, then hop on the bullet train knowing your bags are already waiting at your Kyoto hotel.

Shinjuku hotel → Kyoto hotel
Tokyo Airbnb → Osaka
Multi-city itinerary
Bullet train travel
Hotel to hotel
  • Same-day delivery
  • Up to ¥1,000,000 bag protection
  • Free cancellation
  • 24/7 support
Travelers on a busy train platform in Tokyo

Many delivery options in Tokyo

Choose locations in Tokyo at airports, hotels, or delivery stores. Next day delivery available between Japanese cities.

Woman in a Japanese store with Yamato Transport
Yamato Transport logo

Our partner in Japan

Bounce partners with Yamato Transport, #1 delivery & shipping expert in Japan, to get your bags delivered safely and quickly in any of the 46,000+ locations.

Why deliver your bags with Bounce?

Guided online booking, no complicated paperwork

Guided online booking, no complicated paperwork

46,000+ locations all across Japan

46,000+ locations all across Japan

Free cancellation

Free cancellation

Up to ¥1,000,000 bag protection

Up to ¥1,000,000 bag protection

24/7 support

24/7 support

4.9/5 (1,631,141+ reviews)

4.9/5 (1,631,141+ reviews)

Compare your delivery options

Bounce Delivery or the smarter way to enjoy Japan: book online, no paperwork in Japanese, no lugging suitcases through packed metro lines or guessing if your bags are safe. Just drop off and enjoy the day!

Traditional courier services
Booking methodBook quickly online, in any language, no paperwork

In-person only, complex declaration forms all in Japanese

ConvenienceFast drop-off & pick up in 46,000+ locations across Japan: at your hotel, near the airport or in the city

Drop-off in specific locations

Packaging requiredMight be required, if the bag is not a suitcase

Bags need to have a cover

Cancellation policyFree cancellation

Not available

Customer support24/7 support in any language

Available, in Japanese

Bag protectionUp to ¥1,000,000 per booking

Depends on the service

Payment & pricingOnline payment. Price varies by route - get an instant quote

Cash only in some locations. Price varies

Storage availableBounce offers storage as well across 1,365 locations in Tokyo

Delivery only, non flexible pickup time

TrackingTracking and notifications in the app

Might be available on the service’s website

What travelers say

4.9
  • The service itself was easy and our bags were delivered to the hotel without an issue. It is worth pointing out the office is not in the station at all though - you go 5 mins past the east exit to an office elsewhere.

    Hotel
    C

    Carlos C.

    1 bagSuitaTokyo
  • It was a very smooth process. I was able to drop off and pick up at the Yamato locations nearby the hotels. As a first timer of using the luggage transport service and needed to transport from Tokyo to Kyoto, I was nervous. But, it was an easy process from submitting my request to picking up my luggages.

    Clear instructions
    Easy to find location
    Smooth and easy process
    M

    Midori M.

    2 bagsTokyoKyoto
  • Drop off location was not clearly labeled, had to ask directions.

    Friendly service
    Quick drop-off
    G

    Geetha R.

    5 bagsTokyoKyoto
  • Got our baggage a day earlier than expected after going in the am

    Hotel
    Easy to find location
    Friendly service
    Bag safe and intact
    M

    Marc J.

    3 bagsTokyoKyoto
  • Very easy. Entire process was online and in English

    Smooth and easy process
    Clear instructions
    Bag safe and intact
    S

    Samir Y.

    3 bagsTokyoKyoto
  • Useful service, luggage a bit dirty but in otherwise good condition

    Hotel
    Clear instructions
    Easy to find location
    Smooth and easy process
    E

    Evah A.

    1 bagTokyoOsaka
  • When more than one packet to send, it was bit confusing that app informs "try again" when you need to take photo of next receipt. Tried to take photo of the same receipt several times before realized it meant to I need to take photo of the next receipt

    Easy to find location
    Quick pickup
    Bag safe and intact
    P

    Petteri N.

    3 bagsTokyoNarita
  • Great service affordable option through hotel lobby’s

    Hotel
    Smooth and easy process
    P

    Perry S.

    2 bagsTokyoOsaka
  • This service was convenient to use, saved us a lot of trouble in transit.

    Smooth and easy process
    Easy to find location
    Quick pickup
    C

    Courtney H.

    2 bagsOsakaTokyo
  • Very easy to locate with uber cases dropped off with ease

    Hotel
    D

    David R.

    3 bagsTokyoOsaka
  • It was really easy once I figure out the way it worked. They inly thing was the abailibility to be deliver to the hotel, I had to chnage the date for an day earlier and contacted the hotel to confirm was ok.

    Hotel
    Clear instructions
    Easy to find location
    Smooth and easy process
    A

    Angy F.

    1 bagTokyoTokyo
  • The staff at the drop off office was really helpful and friendly. It was easy and quick.

    Clear instructions
    Easy to find location
    Smooth and easy process
    M

    Mei Mei L.

    2 bagsOsakaTokyo
  • First of all, Bounce moved quickly and helped me out when I needed to rush my shipment because of a family emergency. I deeply appreciate this. However, I would urge that Bounce make clearer that individuals picking up their baggage through Yamato will also need their Yamato pickup number. I had to make two trips to the pickup center because I didn't have it initially.

    W

    William W.

    1 bagFukuokaTokyo
  • It was a little hard to find the locations like the one in tokyo by the daiso store. There was no indication it was down a small street on the side of the building. Otherwise our experience was great. Everyone was very friendly and our stuff arrived in a timely fashion and in good condition.

    Quick pickup
    Bag safe and intact
    B

    Brandon M.

    4 bagsKyotoTokyo
  • I highly recommend the receptionist; she's very kind and does excellent work. I'll definitely be back. Thank you! 🫰🏾✨

    Clear instructions
    Friendly service
    Quick drop-off
    W

    Walid R.

    1 bagTokyoMatsubara
  • Super helpful staff

    Clear instructions
    Easy to find location
    Friendly service
    T

    Tim W.

    6 bagsTokyoIzumisano
  • At the Prince Hotel, the deposit could be a little better indicated.

    Smooth and easy process
    Friendly service
    Quick pickup
    N

    Neuilh J.

    2 bagsTokyoOsaka
  • Worked out perfectly and very simple to drop after we exited Immigration/Customs in Haneda. Allowed to go to Kyoto with carry-on bags and have our checked luggage waiting for us at our hotel in Tokyo when we check in a few days later.

    Airport
    Hotel
    Smooth and easy process
    Friendly service
    Easy to find location
    B

    Becky J.

    2 bagsKawasakiTokyo
  • Shop was once again very hard to navigate to using Google Maps. Better signage would be extremely helpful

    Smooth and easy process
    Friendly service
    Quick pickup
    S

    Sophie R.

    1 bagTokyoNagoya
  • Excellent service while moving across Japan. Sites were plentiful, service efficient. No complaints

    Smooth and easy process
    S

    Sobia S.

    2 bagsTokyoOsaka
  • Thank you for the great service.

    Hotel
    Clear instructions
    Easy to find location
    Smooth and easy process
    D

    Daisy V.

    2 bagsTokyoOsaka
  • I was able to transport my luggage and enjoy the rest of my vacation!!

    Easy to find location
    Smooth and easy process
    Bag safe and intact
    C

    Charles B.

    2 bagsTokyoShibayama
  • A better explanation of where you are doing the bags of would be great

    Smooth and easy process
    Friendly service
    Bag safe and intact
    S

    Stuart H.

    7 bagsOsakaTokyo
  • The location was hard to reach and no sogn for bounce

    Clear instructions
    Friendly service
    Smooth and easy process
    N

    Nitin P.

    2 bagsTokyoKyoto
  • No English translation available. Luckily the lady was there and she was very kind.

    Clear instructions
    Easy to find location
    Friendly service
    J

    Justine A.

    2 bagsTokyoKyoto
  • Quick and smooth drop off process.

    Clear instructions
    Easy to find location
    Smooth and easy process
    M

    Mr B.

    2 bagsTokyoOsaka
  • Highly recommend. Friendly service, Quick response, clear instructions, Great assistance, smooth process and excellent platform. Well done!

    Friendly service
    Clear instructions
    Easy to find location
    V

    Victoria T.

    1 bagTokyoOsaka
  • I was very happy with how easy the whole process was . I will definitely be using this next visit

    Clear instructions
    Easy to find location
    Smooth and easy process
    A

    Abraham G.

    2 bagsOsakaTokyo
  • I used Bounce delivery service to send a package from Tokyo to Kyoto. I had a short two-day stay planned in Mount Fuji, so I arranged the delivery about three days later to my hotel in Kyoto. Dropping off the package was easy, and the service was incredibly friendly. The gentleman who helped me spoke excellent English, and everything arrived right on time at my hotel. It was approximately 5000 yen. I highly recommend them!

    Hotel
    Clear instructions
    Easy to find location
    Smooth and easy process
    S

    Shahriar J.

    1 bagTokyoKyoto
  • The ladies were very helpful

    Clear instructions
    Easy to find location
    Friendly service
    L

    Luke P.

    2 bagsTokyoOsaka

Luggage delivery pricing in Tokyo

Final price depends on weight, size, and distance. Get an instant quote before you book.

  • Small bag from ¥2,090 (~€11)

    Backpacks, small suitcases
    Up to 5kg

    Small bag from ¥2,090 (~€11)
  • Regular bag from ¥3,070 (~€16)

    Standard suitcases, trolleys
    5-15kg

    Regular bag from ¥3,070 (~€16)
  • Large bag from ¥4,939 (~€27)

    Large suitcases
    15kg+

    Large bag from ¥4,939 (~€27)
  • Odd-sized from ¥4,939 (~€27)

    Sports equipment
    15kg+

    Odd-sized from ¥4,939 (~€27)
  • Frequently asked questions