Discover Mall of Berlin luggage storage

Very attentive staff, they inspired a lot of confidence and were very pleasant. Good experience

Easy to use, very kind lady in store.

Thought it was a dedicated storage area with lockers, but really it's just a restricted/secure area on the 2nd floor of a souvenir shop. Regardless, it did what promised and the staff were nice.

Great customer service. Reasonable prices. Clear instructions and easy process.

Everything went smoothly. The staff were really friendly!

Excellent storage location and great service, nice staff, highly recommended.

Very good and easy to use. It makes the traveler's life much easier.

I participated in the Berlin Marathon and decided to forego the bag drop option so I can avail of the poncho. The staff were very helpful in explaining how to go about with the booking process. When I came back after the race to pick up my things, I asked if I can also change in the shop. They were so gracious and allowed me to change/ freshen up. Thank you so much for being so kind to me! The shop has a lot of interesting souvenir items so while waiting for things to get processed, one can go and look around for souvenir finds.

Everything went smooth and perfect, the workers are super nice :)

The assistant at the counter was super helpful and friendly! Service was easy and very conveniently located

Very easy booking, even easier drop off and pickup of luggage. Will absolutely use this service again.

This was a perfect place where the owner was very kind and the shop is close to the station.

Very efficient and polite.

Seamless experience! Helpful staff and convenient location to store bags. We doubted the Bounce storage exists due to past google reviews but it does! It’s inside the convenient store NieZuSpati which is next to ICBC Bank. The online customer support is amazing! My issue got handled promptly without any hassles. Would definitely use Bounce again in the future!

Very well located near the Tiergarten and a good place to catch the metro to get to the airport. The staff was very friendly.