Discover Museum für Naturkunde luggage storage

Really easy to use!

The phone reception makes is difficult to get the bar code and need to walk out for reception and head back

It was good that they explained the step-by-step procedure in detail when dropping off and picking up items. However, the problem is that the internet connection is poor inside the storage facility.

The location couldn't have been better. Drop-off and pick-up were without any problems.

The Internet connection was very unstable. Despite this, both parts of the business process were completed successfully.

Drop of and collection of the bags went smoothly. Only thing I would mention is the instructions I received stated the lockers were to the left of Rewe, beside the escalatos. I would have taken that as if I was facing Rewe, the lockers are to the left. However, the lockers were on the right if you are facing Rewe. Would not have mattered that much, apart from there are also a different set of lockers to the left of Rewe, beside the escalator

Everything was great! It was really easy to do. The drop-off station is next to the Rewe supermarket in the passageway to the parking garage. The online process is explained step-by-step when you start the process. Once you've dropped off your luggage, you receive confirmation and a collection code shortly after. So everything is relaxed; just read the instructions carefully and everything works as it should. I was slightly delayed due to a train cancellation, but despite the 18-minute delay, there were no problems with the pickup.

Safe and secure. Would have been 5 stars but lockers situated in her you can’t get a phone signal making using the lockers more difficult to use than it needs be.

Was pretty easy to use but a bit expensive

Easy but you need to find REWE (not REWE to go) first!

Easy and fast! It has the perfect location to leave your luggages.

Clear explanation. Locker was in a quiet area of the station.

Easy to find and to use.

It was easy to find with the instructions, easy to use and we loved that the app find us the best convenient

It was difficult to find, but otherwise was seamless

Directions to the drop off were perfect. Locker directions clear to use. Just what we needed.

Everything perfect

Location was easy to find by the description and everything worked out fine. Price was also good for two big lockers. The area was a bit unclean but not unexpected from Berlin Central Station. The doors of the locker were a bit sharp, I cut my finger.

Everything went well, it was easy to access and the instructions were clear.

The location was easy to find and everything worked well.

Easy to use with the instructions provided.

Drop off was fine, no confirmation on pick up on their end. I don’t want to be charged extra, so I’ve flagged this directly.

The staff was very friendly.

Easy drop off and friendly staff

It was very good!

All good and easy to do. Not giving 5* as had to pay for 24 hours but only needed 4 hours.

The guys are very kind. They stored our suitcases in the back (as if it were their storage room), but we got them back intact and clean. It's just steps from the metro station, on the main road. I highly recommend it!

Easy drop off and collection - issue with scanning bar code initially

location is very near the train station. the only downside is that they open at 11:30am. we were there at 11:15 and although the restaurant is not open yet, they still accommodated us. good customer service.

Dropped off was very easy, and I was confidential my suitcase was safe when I left.