Discover Berlin HBF Main Station luggage storage

Staff were very friendly and helpful. Right beside the Hauptbahnhof which is super convenient. You book online and your bags are stored in a room that only employees have access to and they stay with you while you drop off and pick up your bags (they also take a photo of your bags when you drop them off). A lot of the storage places I looked at online looked really sketchy (in random stores or an apartment building). This place feels safe and I would recommend them and will use them again if I am in Berlin again!

Very quick drop-off and pick-up right next to the main train station and friendly staff. Everything was perfect.

Fast, uncomplicated and central

Fast, easy, secure

Great service. Booking, drop-off, and pick-up went very easily and quickly. The hotel is located right next to the back exit of the Hauptbahnhof in Berlin. No hassle with lockers, friendly staff.

The staff were friendly. It was my first time at such a large station, so I had trouble finding the place. I couldn't find any signs for Bounce.

Perfect and uncomplicated luggage storage

Everything was perfect. Excellent directions.

Great experience! Thank you for doing it!

The location is not easy to find.

Easy to find and really handy looking location. It’s to the left as you come through the main entrance

Easy to find(next to Rewe) and very close to all the major train lines. Excellent if arriving from airport or before departing for airport. Easily accessible from multiple U-Bahn lines.

We searched for the lockers the day before we needed them as had seen there might be some problems finding them; however, the directions are clear and the lockers easy to find. Straightforward drop-off and collection, and very convenient.

I actually found it quite easy to find – every signpost in the station has a locker symbol on it, and the instructions in the app are very clear. However, I found the price... steep.

Clear explanation. Locker was in a quiet area of the station.

Easy to find and to use.

It was easy to find with the instructions, easy to use and we loved that the app find us the best convenient

It was difficult to find, but otherwise was seamless

I put my things in very easily and picked them up the next day without any problems.

Very practical and simple. Easy to find with the description. Unfortunately, it has a somewhat strong urine smell.

Very easy to find and use!

The drop-off/pick-up process was flawless. Everything worked perfectly. The only minor issue was the 2-minute timer that started automatically when we placed our luggage in the locker, even though we hadn't been informed of this beforehand. Otherwise, the locker is very convenient for storing luggage.

The first time it didn’t work and the whole thing was canceled, but I was able to rebook.

Extremely easy drop off etc

Easy drop off and pick up. Entrance is right next to the Mcdonalds

The instruction to open and close within two minutes is annoying.

Directions could be better, found based on the picture, risk of confusion

Poor internet connection makes it difficult to generate a QR code