Discover Berlin HBF Main Station luggage storage

Simple instructions, friendly staff, everything perfect.

fast, uncomplicated, friendly, TOP

Very friendly staff!

Conveniently close to Berlin HBF, your bags are photographed when you leave them - you put them in the secure room yourself and all access to that room is supervised by staff. Booking online means you don't have to find change like in the station lockers. The only downside is the hotel lobby isn't air-conditioned if you have to wait!

So kind and helpful staff members! Very easy access from the station.

Great convenient service

Staff were great but the QR code took ages to download and we nearly missed our train

Good service for luggage storage

Drop of and collection of the bags went smoothly. Only thing I would mention is the instructions I received stated the lockers were to the left of Rewe, beside the escalatos. I would have taken that as if I was facing Rewe, the lockers are to the left. However, the lockers were on the right if you are facing Rewe. Would not have mattered that much, apart from there are also a different set of lockers to the left of Rewe, beside the escalator

Everything was great! It was really easy to do. The drop-off station is next to the Rewe supermarket in the passageway to the parking garage. The online process is explained step-by-step when you start the process. Once you've dropped off your luggage, you receive confirmation and a collection code shortly after. So everything is relaxed; just read the instructions carefully and everything works as it should. I was slightly delayed due to a train cancellation, but despite the 18-minute delay, there were no problems with the pickup.

Safe and secure. Would have been 5 stars but lockers situated in her you can’t get a phone signal making using the lockers more difficult to use than it needs be.

Everything was perfect. Excellent directions.

Great experience! Thank you for doing it!

The location is not easy to find.

Easy to find and really handy looking location. It’s to the left as you come through the main entrance

Easy to find(next to Rewe) and very close to all the major train lines. Excellent if arriving from airport or before departing for airport. Easily accessible from multiple U-Bahn lines.

Easy and fast! It has the perfect location to leave your luggages.

Clear explanation. Locker was in a quiet area of the station.

Easy to find and to use.

It was easy to find with the instructions, easy to use and we loved that the app find us the best convenient

It was difficult to find, but otherwise was seamless

Everything went well, it was easy to access and the instructions were clear.

The location was easy to find and everything worked well.

Easy to use with the instructions provided.

It worked perfectly, unfortunately you can only store and retrieve luggage once per booking.

Very easy to find and use!

The drop-off/pick-up process was flawless. Everything worked perfectly. The only minor issue was the 2-minute timer that started automatically when we placed our luggage in the locker, even though we hadn't been informed of this beforehand. Otherwise, the locker is very convenient for storing luggage.

The first time it didn’t work and the whole thing was canceled, but I was able to rebook.