Discover Hudson Yards luggage storage

Super safe 👌🏻 Reliable 10/10

Very kind family. Bags well managed and secure. Very convenient for Best Bus travelers. Would recommend!

The actual location, which has 600 positive reviews, was closed for renovations. A sign in the window directed me to the next shop over. Upon entering, there were two people present: a salesman who could only speak in a slurred manner (either drugged up or extremely tired, or both), and a customer or friend. I was initially ignored, not even glanced at. The QR code was mechanically scanned, and my suitcase was whisked away to the back room. Zero communication! When I picked up my suitcase, the guy was still slurring his words, but now chatting with another customer, his head resting on the counter. A young woman was also present and handed me my suitcase. She, too, treated me like I was invisible. They seem to have some kind of system in the back room that allows them to locate and identify the suitcases. All in all, the service served its purpose, but a trustworthy experience should be completely different! After all, you're entrusting your belongings to these people...

Nice staff and easy to drop off and pickup

Quick. Easy. And they were super friendly to my kid.

Quick service and the people who work there are really nice. I recommend!

Perfect location

First time using Bounce; Everything went well. Great location by Penn Station.

Lovely family run shop right near Penn station. Drop off and pick up was quick and efficient. Highly recommend!

Easy and staff were friendly. No issues with our cases

Great service, convenient and friendly

Very easy to work with!

Very helpful and friendly

Best option for anyone arriving at Penn Station. Drop-off and pick-up were quick, and the bags were stored in a separate room from the main area, which felt secure. The service could be a bit friendlier overall, but nothing major — it worked well for what we needed.

It was very close to Penn station. People at the store were friendly. Place is clean.

They ask you take photo of number tag and they photograph everything. Very professional.

Good and professional service, took care of everything.

People was very friendly, smile . They tried to help me. Thank u so much

People here were so nice. Dropping off and picking up were both quite easy. Will definitely recommend !!

Very easy to use, and so friendly!

Great experience. Thank you!

Would like more convenient pricing

Very good storage and friendly staff

Very friendly and trustworthy staff