Top 10 Bounce luggage storage locations in Chicago

Very efficient and cordial service at this location. We also had a lovely chat for a while with the proprietors as part of the checkout, who were as warm as toast. The process from start to finish couldn't have been easier or smoother. Having the storage facility (as opposed to paying extra for a late checkout from the hotel, if such a thing exists) allowed us to a few extra relaxing hours in the city before it was time to fly home. Thank you for being there!

October 2024

The drop-off process was simple and straightforward. The staff was friendly and welcoming. They notified me that they closed at 5pm and I would need to be back by that time. They wished me safe travels when I went to pick up my bag! Overall, it was a great experience.

March 2024

The staff was friendly and the location was very convenient. I would've preferred additional security, as we had 4 bags, but were only assigned one pickup ticket. There was a different hotel staff member when we picked up our luggage, so we could've easy grabbed bags that weren't ours.

September 2024

Perfect location to store your bags if you're going to a Cubs game, especially if you're flying in from out of town. Took the L from Midway to Addison, and the X Golf is extremely close to the L and right across the street from the marquee entrance at Wrigley. Worked out great.

May 2024

The staff was awesome - fun, friendly, good sense of humor, and accommodating. The store was quite central and convenient - close to the red line L station which I frequent as well as a couple blocks from the orange line and blue line to either Midway or OHare - so a great choice for travelers no matter where they're headed or coming from! I enjoyed being so welcomed by the young man at the front, he really made my day :)

May 2024

Overall, it was a fine experience. The storage is within an office building with a security person on the first floor, and you have to sign in to enter. I wish I could’ve seen the exact location where my luggage was being held, but I had to drop it off with a guy who then took it somewhere that I couldn’t follow him to. I didn’t love that. But all my belongings were in the bags when they were returned to me (he zip tied them shut, which I appreciated, and I took a picture of the ties to confirm that the same ones were still on when I got my bags back). Overall, a positive experience.

June 2023

2nd time using this location while in Chicago. Super quick and friendly staff during check-in/out. Even let me use the bathroom when I asked. Said was a bit of a hassle if you're coming from O'Hare and having to walk about 15-20 min from the nearest blue line stop, but if you take the red line a stop from Lake station, saves you a lot of walking. Only 5-8 minutes from the nearest red line station. Highly recommend this location.

January 2024

Just that initially we were told they didn’t have room for any more Bounce bookings and said they had space through another service. I said we had already paid and that our suitcases were small. The person eventually agreed to take the suitcases. I also think it’s odd that they don’t give us a tag or anything. We did take a picture and everything was fine. It was the first time using the service so it was a little odd to me. Everything was fine though. Thanks !

October 2024

The bell at the entrance was a little confusing since signage said to buzz it for entry but the person working the front desk just looked at me and didn't open the door after I tried to buzz in to collect my things. Both times I entered to drop off and get my things another guest opened the door for me.

1 week ago

THANK YOU so much to the owner & employees of this location for storing our bags safely! New to this service I was skeptical - the owner was extremely helpful, friendly, professional and accommodating and reassured us & helped with the process. SO easy & convenient! I will definitely use their survives next time I’m in the city!!!!

July 2021