Luggage storage Art Institute

Very convenient. Extremely kind staff

Very friendly staff and easy drop-off/ pick-up process!

I'm glad the process went so smoothly.

Staff were amazing and very efficient with storing my suitcase and bag! 10/10

Very quick and easy check in and check out process. They labeled our bags and took pics so it was very reassuring that they would be held safely. The owner was very kind and helpful in pointing us in the right direction when we were leaving to the airport.

Nice ladies, convenient location to navy pier, easy drop off/ pickup

The owner was very nice! He let us sit inside because it was raining.

Had no idea this was an option! Easy peasy! The staff was great!

It was such an easy drop off and pick up. Everyone at the store was so friendly and we felt safe leaving our luggages there. Location was great for us to walk around and explore Chicago. Great experience!

Such an easy drop off and pick up!!! Everyone was super friendly and we felt so safe leaving our luggages here while we explored Chicago.

Overall good experience with this place! <3

Customer service was great and easy process!

Very easy and friendly!

Great, personable customer service.

Easy, affordable and safe luggage storage in the heart of Chicago!

amazing! i hadn’t used this service/app before so was unsure but it was perfect! super helpful staff & my luggage was secure and drop off/pick up was really easy. would def use this location + service again

The staff is very accommodating and friendly.

Friendly service and super convenient!

Friendly and easy

A great way to store your luggage if you have a few hours to spare before flying to your next destination. Simple and affordable – highly recommended! This should be available in every major city in the world…

Loved the ease and convenience. It gave me a few more hours to enjoy Chicago. Thanks, Bounce!

Great environment and friendly staff. Also knowledgeable about the area. Great experience!

The employee is very friendly, and the place is neat.

Great workers!! Easy drop off and pick up. Would def recommend.

Super easy and convenient. Store staff was really nice!

Wonderful experience. Loved chatting with the owner, too. Our bags were safe and secure as we visited the nearby Art Institute.

The location was very convenient. A great place to drop off your luggage and enjoy the city!

Friendly and accommodating

When I put the address in Google Maps, I ended up at a what I think was a large apartment building complex with a spacious lobby. I went to the front desk and showed them a photo from the website to ask where it was and they directed me to the elevators to take me to the shop where the luggage was located. I took the train and was at Union Station by 9 am and I walked to the location. The process was easy - the store was large and clean and organized. The staff knew what I was there for when I walked in the store - they were friendly and helpful. This location was open late so that worked well for me. I had a flight later in the day so storing the luggage allowed me to be out for the full day, eat dinner, and then return - I think we were there around 8 or 8:30 pm. I think they stayed open until 10 pm.

Very friendly and very fast service