Discover Ikebukuro Station luggage storage

The guy in the store was very kind. We was even a little bit late, because Google Maps showed me a different place. The guy was very nice and helpful and he can speak English very well.

It was very convenient. The shop owner was helpful and the online payment was all easy.

Quick and easy :)

It was nice that it was close to the station and I could leave it quickly!

Very straight forward and nice shop for holding luggage and phone support if needed!

REALLY GOOD SPOT TO STORE YOUR LUGGAGE FOR FEW HOURS, PROPER CUSTOMER SERVICE

Although I was originally looking for luggage storage directly at Ikebukuro Station, it may not exist, so I looked for an alternative near the station. This luggage storage facility is only about 50m from Exit 20b and ultimately proved very convenient.

Although I was initially looking for luggage storage directly at Ikebukuro Station, it may not exist, so I settled for this one. It's actually very close to Exit 20b, making it very convenient.

Very helpful staff

Great experience.

Easy drop off at the lobby if Big Echo. Very close to the station and the staff are accommodating and used to the process of Bounce

Wonderful. Easily accessible location, very close to a major train station. The staff were very friendly and helpful.

Easily accessible location with very friendly and attentive staff. I had no problems and the service was excellent.

Everything went well, the staff are nice.

It's simple and great because you can pay right away and store it until late!

Kind staff, very quick service, used PIN code and not just QR code, spoke English well and was friendly. Great spot

I like this service, very convenient. I left my two big bags and traveled one week to Kyoto and Osaka. The hotel denied to keep my bags. And I was so happy to find this service. Definitely recommend to use. All safe

The staff was very nice and super helpful, can highly recommend. Just a heads up, there are a few stairs that you can‘t avoid. The staff in the shop helped me carry my suitcase up! :)

Check in and check out were fine and the staff were super friendly and helpful :)

Great staff, great location, great security with locked storage room

Its a safe and good store. Thank you for everrything

It’s a good and convenient place where we can leave our luggages all day. It’s safe and the staff were very polite.

Good feel very secure

Nice and easy, very secure

Although we had a problem arriving and finding the store, the staff in charge was super friendly and understood our delay. They also let us arrange to arrive a few minutes later. Excellent service.

Very helpful especially since we were a bit lost in our routing. Came back to collect our bag which was greatly appreciated! Incredibly kind and timely!

Great place to drop your luggage! Staff was friendly. Located in the JOYSOUND on the 6th floor. My only con was that it was difficult to locate as there was no signage noting it was located in/handled by the JOYSOUND, which you take elevators up to. Please add some signage! Met another traveler who was actively looking for it as well when my group was too.

6F at Joy Station

I was able to leave my luggage near the station.

Great experience. The staff was quick and made it super easy at both drop-off and pick-up.