Discover Art Institute of Chicago luggage storage

They were GREAT!!!! There were 9 of us and they handled everything with ease. Cool people. So close to Union Station.

Friendly staff and safe location for your luggage. I used their services twice on my trip and had zero issues!

Easy to find and get nearby, staff member was helpful and charming.

The best place for luggage storage in Chicago

Among service! Great location

Excellent service & very safe! Make sure to plan a few extra minutes so that you can take the time to speak with Brian Flack. He and his family have owned this business for over 80 years and he has great stories to tell.

Great experience! Very safe. Take a few minutes to come early and talk with Brian. He and his family have owned this business for over 80 years.

I store my bag here whenever I have to go the courthouse and it’s really convenient. The staff here are really friendly, as well.

very secure place

Very reliable and friendly

Very kind people making me feel comfortable with my first time using a liggage service like this. Would certainly recommend them if you're in the city for a bit!

Amazing. They're very kind. They also gave me some recommendations on places to eat in Chicago. My luggage was in good hands

Great! Sympathetic, helpful

Very helpful experience with the app and business. Conveniently held my luggage as I toured the city during my layover. Would recommend 10/10

Absolutely WONDERFUL experience storing our bags here! Owner went above and beyond and was so friendly!! Will definitely go there again!

As many people mentioned in previous reviews, this place is where you want to drop off bags if you are enjoying the city for the day. It is very conveniently located right next to the blue and red line station at Jackson.

Easy to find and worker was friendly.

A great option for storing luggage for those who want to see the city in one day, like us.

Excellent place to leave your bags and enjoy the city in peace, the schedule is the best

They were super organized and precise.

It was super easy to drop my bags off and go to the White Sox game and other sites downtown

Perfect for Transit Passenger to store their luggage while sightseeing the city. Staff are helpful and willing to show direction.

Good location, there's a bathroom if needed, but the women who served us were very rude and had zero customer service.

Great service and attention by staff. Easy to find location. Luggage is kept in a safe location. No issues with this location.

The staff was helpful and efficient

Nice place to storage your luggage. It is inside a hostel and it's open 24 hours. Great choice if you want to explore the city while your flight leaves.

It is a convenient service at the heart of Chicago

Our experience was great. It was an easy process from start to finish.

Drop-off was smooth and easy, no issues there. However, picking up the luggage took quite a while. There were only two employees working the front desk, and a lot of people were checking into the hostel at the same time. If you're planning to retrieve your bags, be prepared to wait and definitely get there early to avoid delays. Overall, the service worked, but the pickup process could be more efficient.

Guarantee that the suitcases are safe