Discover Florence Train Station luggage storage

So easy. So fast. So affordable. What a brilliant idea. They were nice and very helpful!

Efficient and reliable, no problems at all. Luggage was dropped off and retrieved quickly. They even accepted a small extra bag. The staff were very friendly. However, the directions to find the shop are very poor. Simply enter the shopping arcade on the west side (opposite Via Santa Caterina di Siena). The shop is immediately on the right as you walk down the arcade.

Simple, easy and so convenient! Storing our luggage allowed us a few extra hours to explore.

Easy to book and use. Just not so easy to find.

In the train station. A little hard to find (as others have mentioned). Its downstairs from the train level and near one of the two ends (its the same end with the elevator)

Everything was fine. However, it's quite difficult to find the store. It is pretty easy to find from outside the railway station, and it's very difficult from within the railway station. It might be better to provide some instructions or clear instructions.

Easy to get to location. When we picked up it was pretty busy but the team was very nice and courteous

It was a little difficult to find initially, but it’s straight down the escalators and near the exit. Super simple drop off and pick up.

Good location and user friendly steps to drop n collect the lugguage. Need to go up a few steps and the lift can carry two persons and two luguages per ride.

Easy access, excellent location and service.

Easy access and a very friendly welcome. The delivery was also excellent. Great location.

Super easy. No waiting. Perfect.

Everything fine

Great experience - was able to leave luggage at location and explore Florence prior to our afternoon train departure

Great experience. The app was easy to use and had all of the information I needed. The location was super convenient to the train station and the staff were helpful. Easy check in and check out.

Storage was secure! My bags were left as if I had left them at home!

Very easy and safe and nearby train

Simple and made life easy having a place for our luggage!

Friendly staff, safe luggage storage, easy location

It was very easy and well managed.

The hostel has a good luggage storage facility and the staff is very friendly.

The staff was very nice, and the location was great!

Luggage was kept safe for us however it isn’t labelled or logged within the storage area. People go in freely to collect their own luggage and this felt a little vulnerable. However great location near the train station.

Very satisfied. Very pleasant staff.

The location is within 1.5 blocks of the train station and the staff was very friendly. However, since this is a hotel, if there are guests trying to check in or check out, you will have to wait before they will get your luggage. Also, be aware that the desk is one floor up. There is an elevator that will fit two slender people and two carry-ons, but that's about it.

Very friendly staff and quick delivery and collection.

Fantastic! My first experience was a success. Once the request was made and the address received, the drop-off location was literally two doors down from the apartment we had booked. We were greeted with a smile; they were aware of our booking despite the limited notice. The pickup was handled with the same friendliness. I highly recommend Bounce.

1st time using luggage storage and it was quick and easy to use. Would use again

It’s a good location near the train station but still a little walk. Also, there is a lift but it’s tiny if you’re traveling with bigger suitcases

Location to train station was great but it is up an elevator. Would give it a 4 but gentleman at desk would not allow me to add a backpack to the items checked 😢