Discover Chicago Union Station luggage storage

Smooth experience, totally recommend :)

Easy to get to, very friendly staff, close to downtown

easy to book and drop off and pick up bags!

My experience was great. They were very helpful and flexible. I would definitely go there again and would highly recommend

Really good place. This was new to me and was extremely convenient to drop off luggage and go explore city before our travels. Super easy and convenient. Place stays open later which worked perfect for us too.

Friendly & helpful staff, plus it was very easy to book. A lifesaver if you need to store big bags

Location was convenient and clean, not too far from the greyhound station. Staff was friendly and polite.

Seamless experience

This location was open on a Sunday, when many were not. Staff was friendly and helpful. The location is great: just across the street from Washington/Wells which gives you access to many lines including the Orange Line to Midway, or three blocks from Washington station where you can hop on the Blue Line to O'Hare. I stashed my luggage for my last day of sight-seeing before my late afternoon flight, and was able to retrieve my bag and get to the airport in record time. Highly recommend.

Lovely place to relax in addition to securely holding out bags

Great location near El stop and Union and Ogelvie train stations. Staff was pleasant and they didn't mind upon puck up as a sat down and switch shoes from my bags. Also, their food looks great.

Super easy drop off. Employees were kind and had great recommendations for the city. This is a short walk from the L train!

Staff was very kind!

Friendly staff and the drop off/pick up process was very quick and easy

would be nice to have a toilet in your restaurant

Very convenient location and helpful staff

Friendly and helpful staff!

first time user of this app, I was a bit early but had no trouble checking my bags in, employee was nice and helpful. I was early to pick up my bags but it wasn’t a problem, very helpful. will use again for my next trip.

Very fast, effective, and safe. Thank you.

Staff was super helpful and the location was convenient. Wish the pricing was better but that has nothing to do with the store.

Thank you for your professionalism and for making pick up and drop-off instant

Safe/ secure way to have your bags looked after while you’re exploring the city

They were so easy to work with, and I knew my bags were safe the entire time. Would absolutely use again!

Drop off and pick up was super easy. Conveniently located not to far from the Amtrak station. Friendly staff

Easy and efficient and friendly service

Need to add a lock to the closet for customer piece of mind :)

Everything went well. Just wish the place had a lock on the closet they use. They just put something in front of the door. It was ok but it still makes me a little nervous.

The staff was very helpful.

The closet the items are placed in isn’t locked. It wind being ok but I was uncomfortable with that.

Overall, it was a great experience. Would use this store again.