Discover Mall of Berlin luggage storage

Easy process and nice staff bags kept securely locked away

My experience with the City Kiosk Mini Market was great! There was a slight issue with the system which identified my bag as having been checked out without myself having picked it up, but I was easily able to contact the owner of the store. He and Bara were very helpful in setting things right, and even gave me a free drink for the confusion.

Excellent central location. Friendly service. Would definitely stay again.

It was very pleasant and friendly. Everything went quickly and smoothly. We received help on site; the staff were very helpful!

Easy way to store your bags when you arrive at 8am and you can’t get into your place until after 3pm.

Very good experience, but it was hard to prolong my reservation.

easy, fast, hassle free, central

Simple booking and drop off process. Helpful and friendly staff. Good price at ~€5 for the whole day. Great piece of mind. 🧳 Also appreciated the tunes whilst waiting for a taxi outside. 🎶

The luggage storage is ideally located: right in the center of Berlin. The staff are very friendly. I recommend it.

Great communication and excellent service. We forgot our power bank in our backpack and they kindly let us pick it up a few hours after we left it there, but before the scheduled pick-up time.

Great for leaving luggage, reserved space upstairs. Professional staff

Shop workers were nice people. Quick friendly service. Great location, very central. You do have to carry your luggage two flights of stairs though!

Good, nice staff, helpful!

Very good, simple and with nice staff, recommend😊

Friendly, quick and uncomplicated

After a bad experience at the previous establishment, arriving here was wonderful. We were treated very politely; they carried our luggage up and showed us where to leave it. Attentive, friendly, and helpful with everything we needed. They even gave us a phone number to call in case we were delayed. Highly recommended, we will definitely be back!

Easy drop off, secure location and friendly staff! Storage ticked all the boxes!

Kiosk was great. Had problems booking, because the confirmation was automatically sent to my PayPal address (which I normally ONLY use for PayPal, not email correspondence). When I was asked to register to create an account with bounce, I used a different email address. My booking was then not in the account. This should be handled differently

Excellent service, easy to find location. I recommend it.

Very fast and easy drop in drop out

Quick, easy, convenient and economical!

The price is high, although the service is very good.

Efficient and courteous

easy to find, safe storage!

Perfect. Thank you

Easy access and very close to the train station or metro.

Everything was great! The staff was very friendly and helpful.

Wonderful experience! Right outside of the U subway exit, perfect for storing before we had to catch the train to the airport.

Wonderful people work here

Easy and quick drop-off and pick-up, lovely staff.