Discover Honolulu luggage storage

I had a wonderful experience using Bounce at Hale Hana! The shop owner was super friendly and made the check-in process quick and easy. Dropping off my bags in the morning and picking them up in the evening before checking into my hotel was completely seamless. This was my first time using the service, and I’ll definitely be using it again!

Great experience, friendly warm welcome. Felt very comfortable leaving my belongings there. Very convenient as it was walking distance from my hotel. Definitely recommend to everyone

Owner was pleasant and pick up drop off was flawless.

Very friendly and fast service is good

drop off and pick up was smooth, easy, and informative!! very nice staff too :)

Easy to find with Apple Maps. Good signage. Friendly staff.

People were very friendly and helpful! Will definitely use this again in the future

They were super friendly and explained everything. This was my first time using bounce, and it was very convenient.

Location was convenient and luggage was secure.

Lily’s location and hours worked well and is “Uber findable.” We had a late flight. Bounce located several places in/near Ala Moana for us to store our luggage while we walked around the area. (We were planning to leave our luggage at Smart Carte at the airport but leaving our luggage where we were spending the day seemed a good and less expensive alternative.) The first Bounce location was a Dive Shop located inside the Ala Moana Hotel. First, the location was a challenge to find by Uber. Only a street address was given with no mention on Bounce that the shop is located inside the Hotel lobby. Second, although advertised to open at 10 am, the shop was not opened. We called. The shop attendant (a real person!!) told us he was running late and would be at the shop by 11 am. Another customer was waiting to pick up his luggage to catch a flight. Not good. We cancelled the location and walked to Lily’s up the street. Bounce is a great concept. However, its app is challenging to use. It needs fine tuning finding locations and partnering with locations that are open during the hours advertised. Travelers are always on a tight schedule. Hopefully app will improve with experience.

Dropping off our luggage went smoothly. Perfect welcome. We simply had to go to the address provided and everything was easy. Excellent service.

Good location, easy to find and convenient

Very smooth drop off and pick up. Staff were polite and professional. I would use them again.

Easy and quick drop off and pick up!

Communications was awesome and when we couldn’t find the location she came to us and found us

I was late to drop off but the team was still flexible enough to take our bags. I also appreciate the spiel about closing time in case I needed to extend.

Great drop off and pick up with ease.

Such an easy process!! They were so accommodating and kind. I’ll definitely continue to choose this location the next time I’m back!

Safe convenient place to drop off luggage. Staff was super polite

Staff very firendly

Easy drop off and pick up, just off the main strip. Also, the hostel has snorkel gear, surf boards, and more to rent or borrow. Wayyy cheaper than on the beach!

So thankful for them! People were extremely friendly and helpful!!!

This drop off location is excellent! Owners super friendly and very accommodating to our needs. I would recommend this drop off for your baggage storage if it’s the most convenient location for you too. Mahalo Ronda!

amazing and lady out front was very kinda and helpful.

They were very helpful and super friendly.

Drop Off was great – yes very secure

Very sweet ladies great service

Great location. Easy and safe.

Quick and easy, can recommend 😊 Park only in the designated lots of their shop.

Great people! Great service! Very convenient.