Discover Osaka Station luggage storage

There's no Bounce-branded signage, if it weren't for other Google reviews confirming the location I wouldn't even know that I was in the right place. Still, when I asked about Bounce the staff knew right away, showed me how to book, and when coming back to pick up they knew what to do when I showed the QR code; even without speaking/understanding any Japanese you could likely manage just fine

Everything went well. Delivered to Big Echo!

Convenient. Friendly staff.

Nice staff and helpful advise. Location on floor 2F inside the Big Echo was not very clear on google maps.

Convenient location and polite stuff!

We just used this place to store our luggage and all was great. We had to check out of our Airbnb by 10am and needed a place to store our stuff for the day. Very easy to use and find. Here is what to do. Book online through Bounce Luggage storage. Select your location, date and number of bags. Pay online and save the QR code or add to Apple wallet. I was worried about finding this place bc of the reviews but we followed the address on Google Maps and it took us right to it. The place is located on the 2nd floor.

Badly signposted from the outside. Everything else fine.

Quick, Easy, convenient, and nice staff

Easy and efficient

The entire process was quite efficient, and my luggage was safe. Prices should be more differentiated, as it doesn't matter whether you drop it off for 12 or 4 hours on a given day, the price is the same (if I understand correctly).

Very easy drop off. Quick find. Easy done via Bounce app.

Highly recommend

Is a great spot to leave bags before getting train to airport. 12 hours between checkout and flight made it vital.

Good service, friendly, warm and efficient

Good service, close to the station

Such a convenient way to leave your luggage while waiting for your check-in or flight. This place is very safe too and the staff were very accommodating and friendly.

Super friendly staff. Easy and uncomplicated. Top!

A great place to store luggage. Safe and the staff is friendly.

Very kind people and service. Would recommend it!

The staff are friendly and it's good to have a large carrier.

Staffs are very friendly. Fast drop off/pick up process.

Very professional, they even reversed the escalator to allow us to leave easily with our large luggage. Thank you!

Close to train station and metro. No waiting on drop-off or pick-up.

PLEASE READ: This location is difficult to find by relying on GoogleMaps or similar alone. I appreciate the locals that helped us because we were wandering for a little. The store is located in Building 2 on level B2, which is two floors down from the ground level. The wayfinding signs indicate which building you’re in with four different colored rectangles in an L-shape and you’ll know you’re in Building 2 when the red box shows a “2”. From the center of the building, you can go in four directions that are marked with kanji. My guess is that they indicate East, West, North and South but I can’t read kanji. You should look for the side with the stars (opposite the escalators), go past the stairs, and look for a corridor full of shops. Luckily you won’t have to look/walk too far down from that point. Thankfully other reviewers left photos for the lit blue “Ticket Zone” sign that helped us find it. While this location was hard to find, the employees made the experience a breeze and they were very friendly. It’s recommended to book online as they’ll ask for a QR code to drop off/pick up and you can pay with your card. There is an option to fill out paperwork but it seems you have to pay with cash with this option. The bonus to this location is that the same level connects to train stations so that made it easy for us to go exploring for the day and come back to get our bags before traveling to our next destination.

The service was great with easy check in. I'm docking a star merely because it was so hard to find and I was very confused by it being a ticket/money exchange place that also did luggage storage and not just an actual luggage storage place. More details on how to find it would be helpful as google was definitely not helpful.

Service was seamless once we got there. Directions on how to access this location should be more thorough, with description that it is on the 2nd floor underground in a maze of shops. Step by step on how to get from train station would be even better

very convenient and friendly staff! just follow the signs for south central exit if coming from the station :)

Easy pick up and drop off And customer service

Amazing how easy it was to store our luggage here for 3 days whilst we just took hand luggage to Tokyo for our 3 days stay! Will definitely use again.

Quick, easy, and convenient, very helpful!