I was able to receive assistance from a Japanese staff member inside the ``Hair Salon Hakata'' store. I was able to place it inside the store where the staff could keep an eye on it. (Aside) Although I was able to access the surrounding area based on the map, I got lost at the entrance of the depository. Also, this point was only written in English, so I was a little nervous when using it. I am posting this because I hope that by sharing my experience, I can alleviate some of the concerns of those who are considering using it in the future. I have posted a screenshot of the store entrance for your reference.

A lovely owner. He was very helpful.

The drop-off and pick-up was easy breezy!

Straightforward, no questions asked, all in all great service :-)

Easy drop off and pick up

I had issue upon drop-off of my bags. I made a booking mistake. Instead of selecting 3 days I selected one day. The staff helped me resolved my issue and refunded my money immediately. And I was able to rebook my bags for 3 days. Thanks for the great service.

Easy and quick. Dropped off our suitcases while we travelled to Korea and picked them back up when we returned. Saved a lot of time and effort. Staff was friendly and greeted us outside when we came to drop them off. Would recommend

Very recommended! Owner was very kind and the posizione is optimal for shopping