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Discover luggage delivery in Japan

Travel light from ¥2,090. We'll deliver your bags anywhere you need in Japan.

Popular locations for delivery

  • Airports
  • Train stations
  • Cruise terminal
  • Hotels
  • Airbnbs
  • Another city
Free cancellation
¥1,000,000 protection
24/7 support

How luggage delivery works

Book online or on the app

Book online or on the app

Choose from any airport locations or delivery stores to send your bags. It's fully digital and foreigner-friendly.

Head to the store

Head to the store

Drop-off your bags at the store, by following the self-serve flow in the Bounce app. No fuss!

Enjoy the day

Enjoy the day

Enjoy your trip and receive your luggage in delivery stores or directly at your hotel (for guests only)!

How travelers use Delivery in Japan

Explore Japan freely on your JR Pass

You've got a 7-day JR Pass and dreams of seeing Kyoto's Fushimi Inari shrine, Hiroshima's Peace Memorial, and Osaka's Dotonbori district. Dragging suitcases through crowded Shinkansen cars and up station stairs isn't the adventure you planned. Send your bags ahead from Tokyo to your final Osaka hotel while you hop between cities with just a daypack. Enjoy ekiben lunch boxes on the bullet train without luggage blocking the aisle.

Tokyo hotel → Osaka hotel
Kyoto Airbnb → Hiroshima ryokan
JR station pickup
Multi-stop itinerary
Rail pass travelers
  • Same-day delivery
  • Up to ¥1,000,000 bag protection
  • Free cancellation
  • 24/7 support
Japanese bullet train at station platform

Main delivery routes in Japan

Tokyo Station to Osaka Station

Tokyo Station → Osaka Station

Booked 579 times, rated 4.8/5

G
K
A

2 checked bags

Delivery in 26 hours


Price estimateFrom ¥2,783
New Chitose Airport to Shinjuku Station

New Chitose Airport → Shinjuku Station

Booked 6 times, rated 5.0/5

E
E
P

1 checked bag

Delivery in 46 hours


Price estimateFrom ¥6,051

What travelers say

4.9
  • The language barrier was enormous but the QR card system made it smooth and understood. The lady knew her job and made sure without language the importance of the waybill receipt for us to reclaim our baggage.

    G

    Graeme D.

    4 bagsTokyoOsaka
  • Had a little difficulty finding the drop off place. People were very friendly

    K

    Karin D.

    4 bagsOsakaKyoto
  • Really great service at the drop off office site. However I booked a different drop off and bounce changed the location. This was further away from where I wanted to drop it.

    Smooth and easy process
    Friendly service
    A

    Alissa A.

    1 bagKyotoOsaka
  • Not very clear instructions if you are not a Japanese speaker. But the staff was very helpful.

    Friendly service
    E

    Erika P.

    4 bagsOsakaTokyo
  • luggage arrived fine, but with a few dents and scratches.

    Clear instructions
    Easy to find location
    Smooth and easy process
    E

    Eduardo R.

    1 bagOsakaTokyo
  • Unfortunately, a luggage strap was missing, but otherwise everything went smoothly and made our holiday easier.

    Smooth and easy process
    P

    Patricia W.

    3 bagsTokyoOsaka
  • Staff didnt want to stamp receipt which seemed like an integral part of the process

    Quick drop-off
    Smooth and easy process
    N

    N E.

    2 bagsOsakaTokyo
  • Said on the estimate it would take two days since I was in Kyuushuu going to the east but when I got to my hotel in Nagoya the next day, it was delivered like an hour later already :)

    Hotel
    Clear instructions
    Easy to find location
    Smooth and easy process
    A

    Anne T.

    1 bagKitakyushuNagoya
  • The only problem was that we didn't receive any notification that our luggage had arrived, so we had to go to the office to find out what was going on.

    Friendly service
    Easy to find location
    Clear instructions
    A

    Adrien P.

    3 bagsTokyoKyoto
  • Bag was delivered ahead of schedule

    Hotel
    Smooth and easy process
    Bag safe and intact
    B

    Byron T.

    1 bagKyotoKanazawa
  • Excellent service from the moment we entered to drop it off and at the time of pickup. Will definitely use your services again when we come back to Japan!

    Hotel
    Smooth and easy process
    Clear instructions
    Easy to find location
    T

    Tanya L.

    3 bagsTokyoKyoto
  • Even with a language barrier (my fault for not learning more) I feel confident Really really great service. Will be doing again during this trip

    Easy to find location
    Smooth and easy process
    Friendly service
    N

    Nicola E.

    2 bagsTokyoOsaka
  • Everything went to plan, and as a tourist in Japan it was easy to find a drop off location in Osaka and our bags were delivered to our hotel in Tokyo ontime and undamaged.

    Hotel
    Clear instructions
    Easy to find location
    Smooth and easy process
    T

    Tommy D.

    4 bagsOsakaUrayasu
  • The drop-off took a long time (waited from 8:00 to 9:00 AM), and the staff's English is indeed limited. Note: If you are asked to fill out a QR code before entering the shop, this is NOT necessary with Bounce. Simply mention the keyword "Bounce" and it should work :)

    Easy to find location
    M

    Michael S.

    2 bagsKyotoYamakita
  • This service was great for a last minute tranfer from Osaka to Tokyo. Bags were delivered swiftly and with care.

    Clear instructions
    Smooth and easy process
    Friendly service
    B

    Blair P.

    4 bagsOsakaTokyo
  • It was a bit difficult to find the address. But the Yamato staff were very kind and helpful.

    U

    U K.

    2 bagsFukuokaKyoto
  • You app was not working properly, when i slide left for 2nd bag QR code, it didn’t let me and when i clicked on”Qr is not working” then only it showed

    Hotel
    Clear instructions
    Easy to find location
    Smooth and easy process
    S

    Sambhav J.

    4 bagsTokyoKyoto
  • Friendly people

    Easy to find location
    Smooth and easy process
    Friendly service
    F

    Frank M.

    3 bagsKyotoTokyo
  • Worth it. Saved moving through busy train stations with our large luggage. Arrived safely to our hotel prior to our arrival and placed safely in our room.

    Hotel
    Clear instructions
    Easy to find location
    Smooth and easy process
    S

    Scott R.

    3 bagsOsakaTokyo
  • Very helpful people working at Yamato, definitely recommend them and their services. Used bounce as communication in person can be a slight problem because of language barrier.

    Smooth and easy process
    Friendly service
    Quick pickup
    R

    Rikke A.

    2 bagsOsakaKyoto
  • Everything went to plan - great service

    Hotel
    Smooth and easy process
    Bag safe and intact
    K

    Kasey T.

    4 bagsTokyoKyoto
  • Bag was where it was expected to be, that’s all I can ask! Thank you!

    Clear instructions
    Easy to find location
    Smooth and easy process
    S

    Steven W.

    1 bagTokyoOsaka
  • Very friendly and accommodating staff at both pickup and drop off locations. I would be glad to use this service again! It made our transfer day from Kyoto to Tokyo much smoother!

    Hotel
    Friendly service
    Bag safe and intact
    Smooth and easy process
    C

    Celine M.

    3 bagsKyotoTokyo
  • Brilliant service!

    Smooth and easy process
    Friendly service
    Quick pickup
    E

    Erin R.

    2 bagsOsakaKyoto
  • The drop off location in Kyoto was a little difficult to find.

    Hotel
    Smooth and easy process
    Bag safe and intact
    Friendly service
    M

    Mark D.

    1 bagKyotoNachikatsuura
  • Super easy and simple process!

    Hotel
    Clear instructions
    Easy to find location
    Smooth and easy process
    M

    Mariah S.

    3 bagsTokyoTokyo
  • I found it tricky to find as I was expecting a shop, and have terrible Japanese. Having said that, the lady who helped me was very kind and forgiving of my terrible attempts at Japanese. I think - she didn't speak any English either but I think we had a pleasant conversation! All in all, very clear in app instructions made this easier than it would have been!

    Hotel
    Friendly service
    F

    Faye S.

    1 bagFukuokaKikuyo
  • The staff were great; however, I had an issue with the store being closed on weekends, which I did not know initially and could have caused me problems as I flew out on Sunday. Luckily, a great member of staff was there to retrieve the luggage for me. Overall, the service is good; just double-check the closing times of the store you are going to collect from.

    Friendly service
    Bag safe and intact
    M

    Mr J.

    3 bagsTokyoOsaka
  • They recommend a good Restaurant to us.

    Friendly service
    Clear instructions
    Smooth and easy process
    S

    Steven P.

    4 bagsTokyoMuko
  • Locations difficult to get to, not right at the stations

    Bag safe and intact
    A

    Amy M.

    4 bagsTokyoKyoto

Many delivery options in top destinations

Choose locations in the city, at airports or hotels, in the same city or between two cities. Next day delivery available.

Woman in a Japanese store with Yamato Transport
Yamato Transport logo

Our partner in Japan

Bounce partners with Yamato Transport, #1 delivery & shipping expert in Japan, to get your bags delivered safely and quickly in any of the 46,000+ locations.

Why deliver your bags with Bounce?

Guided online booking, no complicated paperwork

Guided online booking, no complicated paperwork

46,000+ locations all across Japan

46,000+ locations all across Japan

Free cancellation

Free cancellation

Up to ¥1,000,000 bag protection

Up to ¥1,000,000 bag protection

24/7 support

24/7 support

4.9/5 (1,862,643+ reviews)

4.9/5 (1,862,643+ reviews)

Luggage delivery pricing in Japan

Final price depends on weight, size, and distance. Get an instant quote before you book.

  • Small bag from ¥2,090 (~€11)

    Backpacks, small suitcases
    Up to 5kg

    Small bag from ¥2,090 (~€11)
  • Regular bag from ¥3,070 (~€16)

    Standard suitcases, trolleys
    5-15kg

    Regular bag from ¥3,070 (~€16)
  • Large bag from ¥4,939 (~€27)

    Large suitcases
    15kg+

    Large bag from ¥4,939 (~€27)
  • Odd-sized from ¥4,939 (~€27)

    Sports equipment
    15kg+

    Odd-sized from ¥4,939 (~€27)
  • Compare your delivery options

    Bounce Delivery or the smarter way to enjoy Japan: book online, no paperwork in Japanese, no lugging suitcases through packed metro lines or guessing if your bags are safe. Just drop off and enjoy the day!

    Traditional courier services
    Booking methodBook quickly online, in any language, no paperwork

    In-person only, complex declaration forms all in Japanese

    ConvenienceFast drop-off & pick up in 46,000+ locations across Japan: at your hotel, near the airport or in the city

    Drop-off in specific locations

    Packaging requiredMight be required, if the bag is not a suitcase

    Bags need to have a cover

    Cancellation policyFree cancellation

    Not available

    Customer support24/7 support in any language

    Available, in Japanese

    Bag protectionUp to ¥1,000,000 per booking

    Depends on the service

    Payment & pricingOnline payment. Price varies by route - get an instant quote

    Cash only in some locations. Price varies

    TrackingTracking and notifications in the app

    Might be available on the service’s website

    Frequently asked questions