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Discover luggage delivery in Japan

Travel light from ¥2,090. We'll deliver your bags anywhere you need in Japan.

Free cancellation
¥1,000,000 protection
24/7 support

How luggage delivery works

Book online or on the app

Book online or on the app

Choose from any airport locations or delivery stores to send your bags. It's fully digital and foreigner-friendly.

Head to the store

Head to the store

Drop-off your bags at the store, by following the self-serve flow in the Bounce app. No fuss!

Enjoy the day

Enjoy the day

Enjoy your trip and receive your luggage in delivery stores or directly at your hotel (for guests only)!

How travelers use Delivery in Japan

Check out early, explore Osaka bag-free

Your Airbnb checkout comes early, but your hotel near Osaka Castle isn't ready yet. Drop your suitcase at a Bounce store near Namba, and we'll deliver it to your hotel front desk the same day. Then ride the Midosuji Line up to Shinsaibashi, snack on takoyaki along Dotonbori, and head to your hotel hands-free. Your bags are waiting when you arrive, and free cancellation keeps your plans flexible.

Airbnb
Bounce store → Hotel
Hotel
  • Same-day delivery
  • Up to ¥1,000,000 bag protection
  • Free cancellation
  • 24/7 support
Neon signs and crowds along the Dotonbori canal in Osaka

Main delivery routes in Japan

Tokyo Station to Kyoto Station

Tokyo Station → Kyoto Station

Booked 813 times, rated 4.8/5

D
A
R

2 checked bags

Delivery in 27 hours


Price estimateFrom ¥2,783
Narita International Airport to Kansai International Airport

Narita International Airport → Kansai International Airport

Booked 741 times, rated 4.9/5

S
B
D

2 checked bags

Delivery in 26 hours


Price estimateFrom ¥2,783

What travelers say

4.9
  • The lady at my drop off point was incredibly kind and gave me an umbrella because I didn't have one 🖤

    Airport
    Clear instructions
    Friendly service
    Bag safe and intact
    D

    Dylan M.

    1 bagTokyoTokyo
  • It's clear that they know what they are doing!! Amazing service

    Hotel
    Clear instructions
    Easy to find location
    Smooth and easy process
    A

    Antonella P.

    1 bagKyotoTokyo
  • Amazing and quick service.

    Clear instructions
    Friendly service
    Clean and tidy space
    R

    Randy O.

    2 bagsKobeTokyo
  • The bags arrived earlier by one day

    Hotel
    Clear instructions
    Easy to find location
    Smooth and easy process
    S

    Suzanne S.

    2 bagsTokyoKyoto
  • The woman at the front counter was very nice and the way I observed them handling luggage and packages was top tier service! Thank you Bounce!

    Hotel
    Clear instructions
    Easy to find location
    Smooth and easy process
    B

    Bridgette B.

    1 bagFukuokaTokyo
  • Easy to find, but huge language barrier.

    D

    David K.

    2 bagsTokyoUeda
  • The people working there were so nice Excellent service. Incredibly convenient. I just wish there was a way to have an estimate of when your luggage was going to arrive but it did end up arriving expeditiously. I was just nervous because I have never used a luggage delivery service before and didn’t know what to expect

    Hotel
    Easy to find location
    Smooth and easy process
    Friendly service
    C

    Celeste A.

    2 bagsTokyoKyoto
  • Directions should bring you closer to the office location not the general building

    Friendly service
    Smooth and easy process
    Clear instructions
    M

    Melissa P.

    5 bagsTokyoOsaka
  • Very helpful staff!

    Clear instructions
    Easy to find location
    Smooth and easy process
    M

    Maurizio H.

    4 bagsTokyoMuko
  • Bit of confusion as lady at desk thought luggage was going to Kyoto not Nagoya!

    Easy to find location
    Friendly service
    R

    Roderick G.

    1 bagTokyoNagoya
  • Yamato is efficient, and the people we dealt with were friendly, if you will, but above all, extremely professional.

    Clear instructions
    Easy to find location
    Smooth and easy process
    B

    Bonnet S.

    6 bagsKyotoTokyo
  • Problem scanning the second QR code; the "swipe" function didn't work on the phone.

    D

    Daassuncao

    2 bagsTokyoKyoto
  • Our luggage was able to be delivered to our hotel which made it extra convenient.

    Hotel
    Easy to find location
    Smooth and easy process
    Bag safe and intact
    M

    Mikaela C.

    4 bagsOsakaTokyo
  • Just wish there was a way to view the text prompts in English. Otherwise, it was great!

    Easy to find location
    Clear instructions
    Smooth and easy process
    K

    Kevin D.

    1 bagTokyoTokyo
  • Bag was lost in transit due to label falling off, the label could be more secure. Added to stress during our trip for a few days, other than that is was an good experience

    Hotel
    Easy to find location
    Smooth and easy process
    Friendly service
    D

    Dan L.

    3 bagsOsakaTokyo
  • Excellent service, thank you very much

    Clear instructions
    Easy to find location
    Smooth and easy process
    E

    Esteban C.

    3 bagsOsakaTokyo
  • They handled the paperwork and the language barrier! It was simple and clear. Worked really well for luggage forwarding since our hotels didn't

    Clear instructions
    Easy to find location
    Smooth and easy process
    B

    Bethany S.

    2 bagsKyotoTokyo
  • Quick, simple and painless.

    Easy to find location
    Smooth and easy process
    V

    Vic K.

    3 bagsOsakaTokyo
  • Amazing, so smooth!

    Clear instructions
    Easy to find location
    Smooth and easy process
    T

    Tobias H.

    3 bagsTokyoTokyo
  • Following instructions on mobile app made it real smooth process

    Quick drop-off
    Friendly service
    Smooth and easy process
    M

    Marcos S.

    9 bagsKyotoOsaka
  • Wonderful service and easy to use!

    Clear instructions
    Easy to find location
    Smooth and easy process
    C

    Christopher R.

    12 bagsKyotoTokyo
  • Having this service is really helpful to take out the confusion of dealing directly with Yamato the service provider. It was really easy to use, and nice to have the list of hotesl you could select. This provided us with the confidence to even use a baggage forwarding service which we would not have considered without the Bounce wrapper on top.

    Hotel
    Clear instructions
    Easy to find location
    Smooth and easy process
    A

    Andy K.

    1 bagBeppuTokyo
  • They were very kind when delivering my luggage.

    Hotel
    Friendly service
    E

    Edson A.

    2 bagsTokyoKyoto
  • Clear instructions are needed to find the hakata Station pick up point.

    Smooth and easy process
    Bag safe and intact
    Friendly service
    A

    Alex T.

    1 bagOsakaFukuoka
  • Only subtracted a star because the kiosk at the hakata Station was very difficult to find.

    Smooth and easy process
    Friendly service
    Bag safe and intact
    A

    Alex T.

    1 bagOsakaFukuoka
  • Drop off was easy and supportive. Pick up was encouraging with fun and friendly staff. I was a day late in my pick up, Bounce customer service alleviated any concerns; no difference when it came time for pick up on the following day. Highly recommend this service.

    Smooth and easy process
    Friendly service
    Bag safe and intact
    C

    Curtis P.

    1 bagOsakaHiroshima
  • It was very busy before 1030/11am. I went shortly after and dropped my bag immediately. Took 2 mins. Thank you very efficient.

    Clear instructions
    Easy to find location
    Quick drop-off
    D

    Danielle S.

    2 bagsKyotoOsaka
  • I found the paper form options for baggage transfer to be intimidating as a foreigner. As I had used hotels to assist previously. The app made service selection really easy with the options for dates and service centres was very easy. QR codes and guides alongside staff at locations made it incredibly easy. Will 100% be using again.

    Clear instructions
    Smooth and easy process
    Friendly service
    A

    Aaron C.

    1 bagTokyoOsaka
  • Difficult to find drop off location in SHIBUYA Tokyo

    Bag safe and intact
    Quick pickup
    C

    Caroline B.

    2 bagsTokyoKyoto
  • Very helpful even though I did not speak Japanese. Woman that worked there made me feel comfortable

    Friendly service
    Bag safe and intact
    Easy to find location
    T

    Timothy W.

    2 bagsKyotoOsaka

Many delivery options in top destinations

Choose locations in the city, at airports or hotels, in the same city or between two cities. Next day delivery available.

Woman in a Japanese store with Yamato Transport
Yamato Transport logo

Our partner in Japan

Bounce partners with Yamato Transport, #1 delivery & shipping expert in Japan, to get your bags delivered safely and quickly in any of the 46,000+ locations.

Why deliver your bags with Bounce?

Guided online booking, no complicated paperwork

Guided online booking, no complicated paperwork

46,000+ locations all across Japan

46,000+ locations all across Japan

Free cancellation

Free cancellation

Up to ¥1,000,000 bag protection

Up to ¥1,000,000 bag protection

24/7 support

24/7 support

4.9/5 (1,897,861+ reviews)

4.9/5 (1,897,861+ reviews)

Luggage delivery pricing in Japan

Final price depends on weight, size, and distance. Get an instant quote before you book.

  • Small bag from ¥2,090 (~€11)

    Backpacks, small suitcases
    Up to 5kg

    Small bag from ¥2,090 (~€11)
  • Regular bag from ¥3,070 (~€16)

    Standard suitcases, trolleys
    5-15kg

    Regular bag from ¥3,070 (~€16)
  • Large bag from ¥4,939 (~€27)

    Large suitcases
    15kg+

    Large bag from ¥4,939 (~€27)
  • Odd-sized from ¥4,939 (~€27)

    Sports equipment
    15kg+

    Odd-sized from ¥4,939 (~€27)
  • Compare your delivery options

    Bounce Delivery or the smarter way to enjoy Japan: book online, no paperwork in Japanese, no lugging suitcases through packed metro lines or guessing if your bags are safe. Just drop off and enjoy the day!

    Traditional courier services
    Booking methodBook quickly online, in any language, no paperwork

    In-person only, complex declaration forms all in Japanese

    ConvenienceFast drop-off & pick up in 46,000+ locations across Japan: at your hotel, near the airport or in the city

    Drop-off in specific locations

    Packaging requiredMight be required, if the bag is not a suitcase

    Bags need to have a cover

    Cancellation policyFree cancellation

    Not available

    Customer support24/7 support in any language

    Available, in Japanese

    Bag protectionUp to ¥1,000,000 per booking

    Depends on the service

    Payment & pricingOnline payment. Price varies by route - get an instant quote

    Cash only in some locations. Price varies

    TrackingTracking and notifications in the app

    Might be available on the service’s website

    Frequently asked questions