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Luggage delivery across Japan

Travel light from ¥2,090. We'll deliver your bags anywhere in Japan.

A traveler with luggage exploring Japan hands-free after using Bounce luggage delivery service.
Free cancellation
Up to ¥1,000,000 bag protection
24/7 support

How luggage delivery works

Book online or on the app

Book online or on the app

Choose from any airport locations or delivery stores to send your bags. It's fully digital and foreigner-friendly.

Head to the store

Head to the store

Drop-off your bags at the store, by following the self-serve flow in the Bounce app. No fuss!

Enjoy the day

Enjoy the day

Enjoy your trip and receive your luggage in delivery stores or directly at your hotel (for guests only)!

How travelers use Delivery in Japan

Explore Japan freely on your JR Pass

You've got a 7-day JR Pass and dreams of seeing Kyoto's Fushimi Inari shrine, Hiroshima's Peace Memorial, and Osaka's Dotonbori district. Dragging suitcases through crowded Shinkansen cars and up station stairs isn't the adventure you planned. Send your bags ahead from Tokyo to your final Osaka hotel while you hop between cities with just a daypack. Enjoy ekiben lunch boxes on the bullet train without luggage blocking the aisle.

Tokyo hotel → Osaka hotel
Kyoto Airbnb → Hiroshima ryokan
JR station pickup
Multi-stop itinerary
Rail pass travelers
  • Same-day delivery
  • Up to ¥1,000,000 bag protection
  • Free cancellation
  • 24/7 support
Japanese bullet train at station platform

Main delivery routes in Japan

Tokyo Station to Kyoto Station

Tokyo StationKyoto Station

Booked 1,104 times, rated 4.7/5

B
T
S

2 checked bags

Delivery in 25 hours


Price estimateFrom ¥2,090
Osaka Station to Hiroshima Station

Osaka StationHiroshima Station

Booked 45 times, rated 4.6/5

M
A
P

2 checked bags

Delivery in 22 hours


Price estimateFrom ¥2,949
New Chitose Airport to Tokyo Station

New Chitose AirportTokyo Station

Booked 9 times, rated 5.0/5

V
C
M

2 checked bags

Delivery in 51 hours


Price estimateFrom ¥5,886

What travelers say

4.9
  • Had to ask to help find entrance

    Friendly service
    B

    Ben T.

    6 bagsOsakaOirase
  • They also handed me a souvenir postcard

    Easy to find location
    Smooth and easy process
    Clear instructions
    T

    Tj E.

    1 bagAomoriHokuto
  • Its my first time using this service and i had my doubts but i was proved wrong! Amazing!

    Hotel
    Clear instructions
    Easy to find location
    Smooth and easy process
    S

    Sheila P.

    2 bagsOsakaTokyo
  • Our bags arrived early and were at our hotel waiting for us in our room

    Hotel
    Easy to find location
    Smooth and easy process
    Friendly service
    M

    Michelle A.

    5 bagsTokyoKyoto
  • We showed up to get our luggage forwarded and found out it was going to take 2 days when we thought it was going to be next day. We were totally fine waiting the 2 days but they got it to us the next day. They went above and beyond. Would recommend to anyone!

    Hotel
    Smooth and easy process
    Bag safe and intact
    A

    Anthony J.

    3 bagsKyotoKawasaki
  • Despite two taiphoons the bag arrived safely and in time

    Hotel
    Friendly service
    Smooth and easy process
    Bag safe and intact
    P

    Philipp G.

    1 bagTokyoHiroshima
  • Very friendly staff

    Smooth and easy process
    V

    Vivek R.

    2 bagsTokyoKyoto
  • While communication was a little challenging with the field office, we managed through translation apps and they were very friendly. The bags arrived in 1 day when the site said 2 days, which was awesome and our hotel in Chiba already had them in our room.

    Hotel
    Smooth and easy process
    Friendly service
    Bag safe and intact
    C

    Cory S.

    3 bagsTokyoNarashino
  • Very helpful and patient staff

    Hotel
    M

    Manuel R.

    1 bagTokyoTokyo
  • Consider putting up a sign at the pick up location. That was off the street in a back corner - walked around the block for 20 minutes before we saw a black cat cart go by

    Bag safe and intact
    S

    Stevenb C.

    6 bagsKyotoTokyo
  • Good and adequate communication with helpdesk when I had questions and concerns

    Hotel
    Clear instructions
    Friendly service
    Bag safe and intact
    T

    Theya T.

    1 bagTokyoKawasaki
  • The staff was amazing at both drop off and pick up. They were very kind and understanding.

    Easy to find location
    Clear instructions
    Smooth and easy process
    J

    Jacob H.

    4 bagsTokyoOsaka
  • The attendant was very helpful and friendly 😀

    Hotel
    Clear instructions
    Easy to find location
    Friendly service
    P

    Paul C.

    1 bagKyotoHiroshima
  • This location opened early. We had to use a translator to communicate but they were very helpful. Said bags would take 2 days to arrive at our next hotel but we got it the very next day! Highly recommend using this service!

    Hotel
    Smooth and easy process
    Friendly service
    Quick pickup
    G

    Giselle B.

    5 bagsOsakaUrayasu
  • Everything was great, though the bags kept showing as in transit, even though they had reached. Looks like they were not scanned properly when they reached

    E

    Emilie H.

    3 bagsNagoyaTokyo
  • Amazing easy to location and the staff is super helpful and friendly

    Hotel
    Clear instructions
    Easy to find location
    Friendly service
    L

    La I.

    1 bagOsakaTokyo
  • The service providers at the store in Kyoto were amazing!! Helpful and friendly, the process was seamless!!

    Hotel
    Clear instructions
    Easy to find location
    Smooth and easy process
    J

    Jill R.

    4 bagsKyotoTokyo
  • The service itself was easy and our bags were delivered to the hotel without an issue. It is worth pointing out the office is not in the station at all though - you go 5 mins past the east exit to an office elsewhere.

    Hotel
    C

    Carlos C.

    1 bagSuitaTokyo
  • It was a very smooth process. I was able to drop off and pick up at the Yamato locations nearby the hotels. As a first timer of using the luggage transport service and needed to transport from Tokyo to Kyoto, I was nervous. But, it was an easy process from submitting my request to picking up my luggages.

    Clear instructions
    Easy to find location
    Smooth and easy process
    M

    Midori M.

    2 bagsTokyoKyoto
  • Drop off location was not clearly labeled, had to ask directions.

    Friendly service
    Quick drop-off
    G

    Geetha R.

    5 bagsTokyoKyoto
  • Got our baggage a day earlier than expected after going in the am

    Hotel
    Easy to find location
    Friendly service
    Bag safe and intact
    M

    Marc J.

    3 bagsTokyoKyoto
  • Barbara has been amazing both times I have used the service at this location. So thankful for her.

    Friendly service
    Smooth and easy process
    Quick drop-off
    C

    Chase M.

    2 bagsKyotoIzumisano
  • Very easy. Entire process was online and in English

    Smooth and easy process
    Clear instructions
    Bag safe and intact
    S

    Samir Y.

    3 bagsTokyoKyoto
  • Useful service, luggage a bit dirty but in otherwise good condition

    Hotel
    Clear instructions
    Easy to find location
    Smooth and easy process
    E

    Evah A.

    1 bagTokyoOsaka
  • When more than one packet to send, it was bit confusing that app informs "try again" when you need to take photo of next receipt. Tried to take photo of the same receipt several times before realized it meant to I need to take photo of the next receipt

    Easy to find location
    Quick pickup
    Bag safe and intact
    P

    Petteri N.

    3 bagsTokyoNarita
  • Great service affordable option through hotel lobby’s

    Hotel
    Smooth and easy process
    P

    Perry S.

    2 bagsTokyoOsaka
  • The bag arrived at the hotel as promissed

    Hotel
    Friendly service
    Easy to find location
    Bag safe and intact
    A

    Ania D.

    2 bagsHiroshimaMatsuyama
  • Good but stop emailing me!!

    S

    Shatazamine G.

    2 bagsKyotoKawasaki
  • Despite the initial confusion due to my lack of Japanese language skills, the bags were taken and sent with relative ease..

    R

    Raymond B.

    2 bagsOsakaKyoto
  • This service was convenient to use, saved us a lot of trouble in transit.

    Smooth and easy process
    Easy to find location
    Quick pickup
    C

    Courtney H.

    2 bagsOsakaTokyo

Many delivery options in top destinations

Choose locations in the city, at airports or hotels, in the same city or between two cities. Next day delivery available.

Woman in a Japanese store with Yamato Transport
Yamato Transport logo

Our partner in Japan

Bounce partners with Yamato Transport, #1 delivery & shipping expert in Japan, to get your bags delivered safely and quickly in any of the 46,000+ locations.

Why deliver your bags with Bounce?

Guided online booking, no complicated paperwork

Guided online booking, no complicated paperwork

46,000+ locations all across Japan

46,000+ locations all across Japan

Free cancellation

Free cancellation

Up to ¥1,000,000 bag protection

Up to ¥1,000,000 bag protection

24/7 support

24/7 support

4.9/5 (1,678,760+ reviews)

4.9/5 (1,678,760+ reviews)

Luggage delivery pricing in Japan

Final price depends on weight, size, and distance. Get an instant quote before you book.

  • Small bag from ¥2,090 (~€11)

    Backpacks, small suitcases
    Up to 5kg

    Small bag from ¥2,090 (~€11)
  • Regular bag from ¥3,070 (~€16)

    Standard suitcases, trolleys
    5-15kg

    Regular bag from ¥3,070 (~€16)
  • Large bag from ¥4,939 (~€27)

    Large suitcases
    15kg+

    Large bag from ¥4,939 (~€27)
  • Odd-sized from ¥4,939 (~€27)

    Sports equipment
    15kg+

    Odd-sized from ¥4,939 (~€27)
  • Compare your delivery options

    Bounce Delivery or the smarter way to enjoy Japan: book online, no paperwork in Japanese, no lugging suitcases through packed metro lines or guessing if your bags are safe. Just drop off and enjoy the day!

    Traditional courier services
    Booking methodBook quickly online, in any language, no paperwork

    In-person only, complex declaration forms all in Japanese

    ConvenienceFast drop-off & pick up in 46,000+ locations across Japan: at your hotel, near the airport or in the city

    Drop-off in specific locations

    Packaging requiredMight be required, if the bag is not a suitcase

    Bags need to have a cover

    Cancellation policyFree cancellation

    Not available

    Customer support24/7 support in any language

    Available, in Japanese

    Bag protectionUp to ¥1,000,000 per booking

    Depends on the service

    Payment & pricingOnline payment. Price varies by route - get an instant quote

    Cash only in some locations. Price varies

    TrackingTracking and notifications in the app

    Might be available on the service’s website

    Frequently asked questions