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Discover luggage delivery in Japan

Travel light from ¥2,090. We'll deliver your bags anywhere you need in Japan.

Free cancellation
¥1,000,000 protection
24/7 support

How luggage delivery works

Book online or on the app

Book online or on the app

Choose from any airport locations or delivery stores to send your bags. It's fully digital and foreigner-friendly.

Head to the store

Head to the store

Drop-off your bags at the store, by following the self-serve flow in the Bounce app. No fuss!

Enjoy the day

Enjoy the day

Enjoy your trip and receive your luggage in delivery stores or directly at your hotel (for guests only)!

How travelers use Delivery in Japan

Explore Japan freely on your JR Pass

You've got a 7-day JR Pass and dreams of seeing Kyoto's Fushimi Inari shrine, Hiroshima's Peace Memorial, and Osaka's Dotonbori district. Dragging suitcases through crowded Shinkansen cars and up station stairs isn't the adventure you planned. Send your bags ahead from Tokyo to your final Osaka hotel while you hop between cities with just a daypack. Enjoy ekiben lunch boxes on the bullet train without luggage blocking the aisle.

Tokyo hotel → Osaka hotel
Kyoto Airbnb → Hiroshima ryokan
JR station pickup
Multi-stop itinerary
Rail pass travelers
  • Same-day delivery
  • Up to ¥1,000,000 bag protection
  • Free cancellation
  • 24/7 support
Japanese bullet train at station platform

Main delivery routes in Japan

Tokyo Station to Kyoto Station

Tokyo StationKyoto Station

Booked 1,104 times, rated 4.7/5

M
P
E

2 checked bags

Delivery in 25 hours


Price estimateFrom ¥2,090
Osaka Station to Hiroshima Station

Osaka StationHiroshima Station

Booked 45 times, rated 4.6/5

J
M
G

2 checked bags

Delivery in 22 hours


Price estimateFrom ¥2,949
New Chitose Airport to Tokyo Station

New Chitose AirportTokyo Station

Booked 9 times, rated 5.0/5

G
T
H

2 checked bags

Delivery in 51 hours


Price estimateFrom ¥5,886

What travelers say

4.9
  • Was a little tough to find the drop off location and they didn't seem confident that 2 days was enough for my bag to reach Tokyo (although it arrived in 1 day!). So overall great :)

    Hotel
    Bag safe and intact
    M

    Meg B.

    2 bagsKyotoShibayama
  • While I was treated very well when I sent my suitcase and my luggage was handled with great care, when I went to pick it up in Kyoto, the employee made me wait outside in the rain without giving me a chance to explain that I was there to collect a package. Not only that, but when they finally attended to me, they threw my suitcase on the ground, which made a very loud noise, and didn't even apologize. Overall, it was very good, but that last experience made me lower my rating from 5 to 4 stars.

    P

    Pía I.

    1 bagTokyoKyoto
  • Highly recommend this service for luggage transfers between cities in Japan. Our Tokyo hotel wasn’t able to support with the transfer so we coordinated directly online using Bounce and the dropoff & pickup instructions were clear.

    Clear instructions
    Easy to find location
    Smooth and easy process
    E

    Emma S.

    2 bagsUrayasuKyoto
  • We originally wanted to send it to the narita airport and apparently there is a yamato transport shop there but we just couldn’t find it in the map. So I’d put airport locations easier to find maybe using a different icon or on a special form. Apart from that yamato did a great and fast job

    Bag safe and intact
    Quick pickup
    J

    Jorge B.

    2 bagsTokyoShibayama
  • Excellent service and straightforward. Bags were at the hotel when we arrived. No need to drag to large bags around Tokyo-Osaka

    Hotel
    Easy to find location
    Smooth and easy process
    Bag safe and intact
    M

    Mr S.

    2 bagsTokyoOsaka
  • QR scanning and receipt photos are a bit hard to do in tbe web portal

    G

    Guillermo R.

    3 bagsNaraIse
  • Thank you so much

    Hotel
    Clear instructions
    Easy to find location
    Smooth and easy process
    G

    Gianfranco M.

    1 bagTanabeOsaka
  • First time ever for a service like this. Worked out perfectly and instructions were very clear. I had some more days until I came to Tokyo where it was best not to travel with my suitcase, only a backpack. So this service was the best. I dropped my suitcase off on the 1st of September in Kyoto and it was waiting for me in my hotel on the 5th in my hotel in Tokyo! No scratches.

    Hotel
    Easy to find location
    Clear instructions
    Smooth and easy process
    T

    Tessa K.

    1 bagKyotoTokyo
  • Booking online didn’t give me an option for delivery direct to hotel but I later became aware that could have happened

    Easy to find location
    Bag safe and intact
    H

    Hayley A.

    1 bagHiroshimaTokyo
  • She spoke clear English

    Friendly service
    Quick drop-off
    Clear instructions
    T

    Tatyona G.

    2 bagsKyotoHigashiosaka
  • Excellent service from the staff who received our luggage

    Hotel
    Clear instructions
    Easy to find location
    Smooth and easy process
    J

    Julio C.

    5 bagsOsakaShibayama
  • So good! Delivered right to our hotel. This service made our trip so much easier and smoother and I will highly recommend it to friends visiting.

    Hotel
    B

    Brianna B.

    1 bagHiroshimaShibayama
  • A lot of areas close to my air bnb to walk to. Staff were so lovely, and transport very reasonably priced, especially booked that day

    Clear instructions
    Easy to find location
    Smooth and easy process
    A

    Amber J.

    2 bagsKyotoToyonaka
  • Super friendly and helpfull with changing the pick-up adress!

    Clear instructions
    Easy to find location
    Friendly service
    P

    P.j. V.

    2 bagsKyotoTokyo
  • No doubt the service is excellent and it is worth every yen, thank you

    Hotel
    Clear instructions
    Easy to find location
    Smooth and easy process
    S

    Salvatore C.

    2 bagsKyotoTokyo
  • Just great service and bags where at the hotel by chrck inn, so that was great and easy.

    Hotel
    Smooth and easy process
    Bag safe and intact
    Friendly service
    L

    Luana R.

    3 bagsTokyoKofu
  • Walked 20mins to drop off office in osaka wasn't open even though it stated it was. Staff there wete helpful and kind.Had to then get a taxi as the nearest open office was 20-30min walk away and it was a really hot day. Staff were super nice at open location. Pick up was easy and staff were friendly.

    Friendly service
    Bag safe and intact
    A

    Angela W.

    3 bagsOsakaKyoto
  • They stored my baggage for 5 days and it arrived with no damages

    Friendly service
    Quick pickup
    Bag safe and intact
    T

    Tj E.

    1 bagTakamatsuFukuoka
  • Delivery locations were fairly convenient and was on time. The only improvement would be clearer instructions on where the drop. off/delivery sites are. A photo, instructions on location, and an accurate pin would all be helpful. Drop off site was on 2nd floor, pick up pin by address was general, not exact

    Bag safe and intact
    K

    K T.

    2 bagsTokyoKanazawa
  • very good, save me lots of energy to carrying it.

    Easy to find location
    Friendly service
    Quick pickup
    S

    Shidan L.

    1 bagOsakaSapporo
  • Very easy to sort on arrival but map pin is a private house. The pinned location needs to be set to the Yamato build on the corner of the junction, not the house next door. Super easy first time experience. Thanks so much!

    Clear instructions
    Smooth and easy process
    Clean and tidy space
    W

    Whincup C.

    1 bagOnoIzumisano
  • Highly recommended!

    Hotel
    Smooth and easy process
    Clear instructions
    Easy to find location
    K

    Kate B.

    2 bagsFukuokaMatsuyama
  • We added two days to our trip because they were able to take our luggage (we didn’t have to carry them along the way). It gave us free time, free worry, and great service.

    Hotel
    Clear instructions
    Easy to find location
    Smooth and easy process
    A

    Abner F.

    5 bagsKyotoTomisato
  • Convenient location, friendly staff. Great service!

    Smooth and easy process
    Friendly service
    P

    Pilar A.

    2 bagsTokyoKyoto
  • Everything was very clear, quick, and easy. It allowed us to move around easily without having to carry our bags on the trains.

    Smooth and easy process
    Clear instructions
    L

    Leonardo M.

    2 bagsKyotoTokyo
  • Everything it’s good about this company. Took care of our luggage and delivered to the hotel doors a day in advance. Make sure you plan for the two days, but usually takes one day.

    Hotel
    Clear instructions
    Easy to find location
    Smooth and easy process
    A

    Abner F.

    5 bagsTokyoKyoto
  • Woman at drop off seemed like she wanted to be anywhere but at work But pick up service was excellent

    S

    Samuel B.

    4 bagsTokyoKyoto
  • Easy to book online Quick and efficient drip and collect Bags in good condition Would recommend

    Clear instructions
    Easy to find location
    Smooth and easy process
    Q

    Qamar A.

    6 bagsTokyoSuita
  • The staff were very helpful and friendly. The bags arrived earlier than expected and in perfect condition

    Friendly service
    Bag safe and intact
    Easy to find location
    G

    Gerard O.

    4 bagsTokyoOsaka
  • The online process was easy. The staff at the drop off location was extremely kind, helpful, and made it clear the expectations of our bags delivery

    Hotel
    Friendly service
    Bag safe and intact
    A

    Autumn P.

    2 bagsTokyoOsaka

Many delivery options in top destinations

Choose locations in the city, at airports or hotels, in the same city or between two cities. Next day delivery available.

We'll add more delivery locations to Tokyo soon.

Woman in a Japanese store with Yamato Transport
Yamato Transport logo

Our partner in Japan

Bounce partners with Yamato Transport, #1 delivery & shipping expert in Japan, to get your bags delivered safely and quickly in any of the 46,000+ locations.

Why deliver your bags with Bounce?

Guided online booking, no complicated paperwork

Guided online booking, no complicated paperwork

46,000+ locations all across Japan

46,000+ locations all across Japan

Free cancellation

Free cancellation

Up to ¥1,000,000 bag protection

Up to ¥1,000,000 bag protection

24/7 support

24/7 support

4.9/5 (1,786,168+ reviews)

4.9/5 (1,786,168+ reviews)

Luggage delivery pricing in Japan

Final price depends on weight, size, and distance. Get an instant quote before you book.

  • Small bag from ¥2,090 (~€11)

    Backpacks, small suitcases
    Up to 5kg

    Small bag from ¥2,090 (~€11)
  • Regular bag from ¥3,070 (~€16)

    Standard suitcases, trolleys
    5-15kg

    Regular bag from ¥3,070 (~€16)
  • Large bag from ¥4,939 (~€27)

    Large suitcases
    15kg+

    Large bag from ¥4,939 (~€27)
  • Odd-sized from ¥4,939 (~€27)

    Sports equipment
    15kg+

    Odd-sized from ¥4,939 (~€27)
  • Compare your delivery options

    Bounce Delivery or the smarter way to enjoy Japan: book online, no paperwork in Japanese, no lugging suitcases through packed metro lines or guessing if your bags are safe. Just drop off and enjoy the day!

    Traditional courier services
    Booking methodBook quickly online, in any language, no paperwork

    In-person only, complex declaration forms all in Japanese

    ConvenienceFast drop-off & pick up in 46,000+ locations across Japan: at your hotel, near the airport or in the city

    Drop-off in specific locations

    Packaging requiredMight be required, if the bag is not a suitcase

    Bags need to have a cover

    Cancellation policyFree cancellation

    Not available

    Customer support24/7 support in any language

    Available, in Japanese

    Bag protectionUp to ¥1,000,000 per booking

    Depends on the service

    Payment & pricingOnline payment. Price varies by route - get an instant quote

    Cash only in some locations. Price varies

    TrackingTracking and notifications in the app

    Might be available on the service’s website

    Frequently asked questions