Discover Fukuoka luggage storage

Friendly store owner and easily access shop. Greatly recommended

Location was difficult to find, no sign whatsoever in the building or the floor. When I found the place the man taking care of my luggages was helpful

I was able to use the luggage storage service at a much lower price than coin lockers, and the owner was very kind. The location is on the 4th floor of the building across from Mina Tenjin, but since "BOUNCE" isn't prominently displayed on the exterior, you might get a little lost at first. It is easy to find if you refer to the exterior photos registered on Google Maps! It appeared to be operating as a shop-in-shop within a company called TBCC. Usage is processed via online card payment after scanning a QR code. Cash is not accepted, so you must have a card that allows international payments. The restrooms inside the building were clean, and the spacious area in front of the storage area made it convenient to organize my belongings. Due to the layout of the Tenjin underground shopping mall, Mina Tenjin is located at the far end of the busy street, and since luggage can only be picked up until 7 PM, it is best to plan your route carefully. After dropping off my luggage, I made a T-shirt at the Uniqlo in Mina Tenjin, and then slowly explored the underground shopping mall starting from the direction of Tenjin Minami Station (towards Mitsukoshi Department Store). Afterwards, I returned to Mina Tenjin to retrieve my suitcase. I then went shopping dragging it along, and since the floors were flat and the shopping mall aisles were wide, it wasn't very inconvenient. Also, there was an incident where an additional charge was added due to my mistake during the payment process. However, when I contacted them via the address provided in the payment email, they responded very quickly. Since this happened while I was abroad, I was quite flustered when I found out about it after returning home. However, knowing that there is a support team that responds so promptly made me feel very reassured, and my satisfaction with the service increased significantly. If I travel abroad in the future, I plan to actively use the Bounce service again! ------------------------------------------------------------------------ I was able to use this luggage storage service at a much cheaper price than coin lockers, and the owner was incredibly kind. The location is on the 4th floor of the building across from Mina Tenjin. However, there isn’t a large “BOUNCE” sign outside, so it can be a little confusing at first. I recommend checking the exterior photos on Google Maps before visiting! It seemed to be operated as a shop-in-shop inside a business called TBCC. The service works by scanning a QR code and paying online by card. Cash is not accepted, so make sure to bring a card that works for international payments. There was also a clean restroom inside the building, and the space in front of the luggage storage area was wide enough to reorganize luggage comfortably. If you look at the Tenjin underground shopping mall layout, Mina Tenjin is located at the far end of the main shopping area. Also, luggage pickup is only available until 7 PM, so planning your route in advance is a good idea. What I did was leave my luggage first, make a T-shirt at the Mina Tenjin Uniqlo, and then start exploring from the Tenjin-Minami Station side of the underground mall (near Mitsukoshi Department Store). After walking through the area, I returned to Mina Tenjin to pick up my suitcase and continued shopping while pulling my luggage around. Since the floors were flat and the shopping mall pathways were wide, it wasn’t inconvenient at all. There was also an incident where I accidentally made an extra payment due to my own mistake during the checkout process. However, when I contacted the support team through the email address provided in the payment confirmation email, they responded almost immediately. I was honestly very shocked because I only realized the mistake after returning to my home country, but having such a responsive support team made me feel very reassured and greatly improved my overall satisfaction with the service. If I travel abroad again in the future, I would definitely use Bounce services again.

Excellent experience! Located on the 8th floor of the building, this location was easy to drop off and pick up.

They were incredibly kind and processed the request and return promptly. I plan to use their services again next time.

Short walk from hakata station. The owner is accomodating and the process of leaving your nags and retrieving is easy

Very well organized! Nice people. Good location

Simple and efficient communication. Fast deposit and withdrawal. 8F direct

Very professional, friendly, and even cheaper than the lockers at the metro station. We were so lucky to find this luggage storage option! 👍🏻

Found out that our hotel doesn’t provide luggage storage service when our train to another city is just 30 mins away. Found bounce and it definitely made our day a lot smoother (fuss free and nearby drop off point available). highly recommended!

easy and owner was nice

Location is great, in front of canal city, the place makes me want some onigiri, and the owner is so friendly

I received smooth and very pleasant service! I was also grateful that they offered me the restroom to use.

They are kind. It's good. Opens at 11:00 sharp.

The staff were very kind. I deducted one star because the location was a little difficult to find.

Easy to drop off and pick up the luggage.

Quick and efficient. The staff was very friendly! On the 13th floor, at the end of the corridor on the left to access the services! I recommend it!

Once again, great and efficient service.

The boss is the best

This luggage storage service is inside TBCC, and had the space to store our 12 large luggages. They were very accommodating and easy to deal with. Definitely recommended if you’re in the area.

It's the innermost office on the left side of the 13th floor! When I mentioned it was a bounce reservation, they processed it right away. It might be a bit tight for those traveling on later flights, but it was so, so convenient for me!!

The location is great as it is in front of Canal City, and the staff at Namja Sarang are incredibly friendly.

First time. Am pleased. It was easy and good experience! Simple.

The owner is polite and approachable and comes very close to the station

I'm glad the transaction went smoothly.

It was easy to drop off my items and easy to pick them up. The staff were friendly both when I dropped them off and when I picked them up.

Thanks to your kind guidance and assistance, I had a wonderful trip. Thank you.

I felt confident because they verified my reservation, allowed me to drop off my luggage in person, and even took photos of each suitcase. The convenient access to Tenjin Station made it easy to drop off my luggage before hotel check-in and go sightseeing.

I couldn't store my luggage because I was staying at a residence hotel, so I urgently searched online and dropped it off right away on the same day. It was 1,500 yen for two suitcases, and the massage shop took care of them. At first, I thought I had gone to the wrong place and was running around confused, but it was the right spot. They were kind and great!

Everyone was so kind, and I had a comfortable experience storing my items! If you go up to the 13th floor, it is located almost right away.