Bounce vs Radical Storage: Which Luggage Storage Service Should You Choose?

An in-depth comparison to help travelers decide between the two luggage storage platforms

Table of Contents

1. Quick Answer: Who Wins?
2. Side-by-Side Comparison Table
3. Coverage & Availability
4. Pricing Breakdown
5. Insurance & Protection
6. Cancellation & Refund Policies
7. Ease of Use
8. Customer Support
9. User Reviews & Ratings
10. When to Choose Bounce
11. When to Choose Radical Storage
12. Final Verdict
13. FAQs

Quick Answer: Bounce vs Radical Storage – Who Wins?

Bounce is the better choice for most travelers thanks to its larger global network, higher insurance coverage ($10,000 vs €3,000), and flexible cancellation policy with full refunds. Radical Storage may offer slightly lower base prices in some locations but comes with non-refundable reservations and lower protection limits.

TL;DR Summary

• Best Overall: Bounce – Larger network, better protection, flexible cancellations
• Best for Budget-Conscious Travelers: Radical Storage – Slightly lower base rates in some cities
• Best Insurance Coverage: Bounce – $10,000 protection per booking
• Best Cancellation Policy: Bounce – Full refunds before drop-off, no cancellation fees

Ready to book luggage storage? Find convenient locations in popular cities:

• Luggage Storage in London
• Luggage Storage in Paris
• Luggage Storage in New York

Coverage & A`vailability: Where Can You Store Your Bags?

Bounce Coverage

Bounce operates one of the largest luggage storage networks in the world. According to their official listings, Bounce offers over 30,000 trusted locations across 4,000+ cities globally. Their network spans North America, Europe, Asia, Australia, New Zealand, South America, the Middle East, and Africa. Popular cities with extensive coverage include London, Paris, New York, Los Angeles, Rome, Barcelona, Tokyo, and Sydney.

Bounce partners with local businesses including hotels, cafes, dry cleaners, retail stores, and museums to provide secure storage spaces. Each location is personally vetted before being added to the platform and must have a private storage area.

Radical Storage Coverage

Radical Storage (formerly Bagbnb) operates in over 70 countries and 500-1,000+ cities worldwide, with 8,000-10,000+ storage points called "Angels." The service has a strong presence in Italy, Europe, and South America. Their partner locations include hotels, restaurants, cafes, bars, retail stores, and bike rentals.

Coverage Verdict

Winner: Bounce – With approximately three times more locations and significantly broader city coverage, Bounce offers superior availability for most travelers. However, coverage can vary by specific destination, so it's worth checking both apps when traveling to less common locations.

Find Bounce luggage storage near popular destinations:

• London luggage storage – Hundreds of locations near major stations
• Paris luggage storage – Over 270 locations throughout the city
• New York luggage storage – Extensive coverage in Manhattan and beyond

Pricing Comparison: How Much Does Luggage Storage Cost?

Bounce Pricing

Bounce uses a flat-rate pricing model starting from $3.00 per bag for 24 hours of storage. Prices vary slightly based on location and currency. A service fee is added at checkout (approximately $1.65 per bag) which covers insurance protection and 24/7 customer support.

Key pricing advantages with Bounce:

• Pricing is based on 24 hours from your drop-off time, not calendar days
• No size or weight restrictions – a large suitcase costs the same as a small backpack
• Smaller bags like purses and totes available at reduced rates
• 10% back in Bounce credits when booking through the app

Radical Storage Pricing

Radical Storage charges a flat rate of approximately €5 (~$5-6) per bag per day, depending on location. Some cities like London and New York may have slightly higher rates (£5-5.40/day). Insurance is available as an add-on for approximately $1.40-1.75 per bag.

Important pricing note: Radical Storage charges per calendar day (00:00-23:59), not a rolling 24-hour period. This means storing bags from 8pm one day to 10am the next could count as two days.

Pricing Verdict

Winner: Bounce – While base prices are similar, Bounce's 24-hour rolling period pricing provides better value for travelers with late flights or early morning arrivals. The included protection and straightforward pricing structure make Bounce more cost-effective overall.

Insurance & Bag Protection: Keeping Your Belongings Safe

Bounce Protection

Each booking with Bounce includes $10,000 protection. This coverage protects your belongings in the unlikely event of theft, loss, or damage while stored. The protection is automatically included with every booking made through the app or website – there's no need to purchase it separately.

Additional security measures include:

• All locations are personally vetted before joining the network
• Partners place tamper-proof seals on every stored item
• Bags are stored in secure, private areas away from public access
• Staff at partner locations monitor stored items

Radical Storage Protection

Radical Storage offers a guarantee of up to €3,000 (~$3,000) per item. However, this insurance may be offered as an optional add-on in some regions for an additional fee of approximately $1.40-1.75 per bag. The insurance includes coverage for loss or damage of belongings.

Insurance Verdict

Winner: Bounce – With over three times the coverage amount ($10,000 vs €3,000) included in every booking, Bounce provides significantly better protection. For travelers carrying expensive electronics, designer items, or important documents, this higher coverage limit offers superior peace of mind.

Cancellation & Refund Policies: Flexibility When Plans Change

Bounce Cancellation Policy

Bounce offers one of the most flexible cancellation policies in the luggage storage industry:

• Cancel more than 1 hour before drop-off: Full refund to original payment method
• Cancel less than 1 hour before drop-off: Full refund issued as Bounce credits
• Cancellation fees: None – Bounce never charges cancellation fees

You can easily modify or cancel bookings through the Bounce app, including changing dates, times, and number of bags.

Radical Storage Cancellation Policy

Radical Storage has a stricter cancellation policy. According to their FAQ, reservations are non-refundable. Customers who need to cancel receive credit within the system valid for 6 months rather than a cash refund. Some location pages mention free cancellation is available with the insurance add-on, but experiences vary.

Multiple user reviews confirm difficulties obtaining refunds, even when locations were closed or unavailable upon arrival.

Cancellation Verdict

Winner: Bounce – Travel plans change frequently, and Bounce's generous refund policy provides essential flexibility. The ability to receive a full refund with no fees makes Bounce the clear choice for travelers who value flexibility.

Ease of Use: Booking & Drop-off Experience

Bounce User Experience

The Bounce booking process is straightforward:

1. Search for your city on the website or app
2. Select your dates, times, and number of bags
3. Choose a convenient location from the map
4. Complete payment online (cards, PayPal, Apple Pay, Google Pay accepted)
5. Receive confirmation with the exact address
6. Show confirmation at drop-off; staff tags and stores your bags
7. Return with confirmation to pick up your belongings

Bounce uses a seamless QR-code system for fast and secure drop-offs and pick-ups. Booking details can be shared with travel companions or saved for offline access.

Radical Storage User Experience

Radical Storage follows a similar process:

1. Enter your destination on the website or app
2. Select check-in/check-out dates and number of bags
3. Choose a storage "Angel" from available locations
4. Complete payment (credit card or PayPal)
5. Receive exact address after booking confirmation
6. Staff scans QR code and photographs your luggage at drop-off

Radical Storage also offers additional services at some locations, including boarding pass printing and luggage delivery to a separate address.

Ease of Use Verdict

Winner: Tie – Both platforms offer similar booking experiences with intuitive apps and websites. Both use QR codes for efficient check-in/check-out. Bounce edges slightly ahead with more payment options including Google Pay.

Customer Support: Getting Help When You Need It

Bounce Support

Bounce provides 24/7 customer support available through the app, website, and email. Users can contact the support team or reach out directly to their Bounce partner location. Support is available nights and weekends, which is crucial for travelers in different time zones or facing urgent issues.

Radical Storage Support

Radical Storage offers 24/7 instant support via live chat and email at support@radicalstorage.com. Support agents aim to respond within five minutes. Users can also contact their "Angel" location directly through the app.

However, some user reviews mention slower response times and generic responses when dealing with issues like closed locations or refund requests.

Support Verdict

Winner: Bounce – While both offer 24/7 support, Bounce consistently receives higher ratings for customer service responsiveness and issue resolution.

User Reviews & Ratings: What Travelers Say

Bounce Reviews

Bounce maintains strong ratings across review platforms:

• Trustpilot: Over 3,050 reviews
• App Store: 4.7 stars (448 ratings)
• Google Play: 4.6 stars

Common positive themes include easy booking, friendly staff, secure storage, and affordable pricing. The service has been trusted by 2,000,000 customers worldwide.

Radical Storage Reviews

Radical Storage has a 4.4-star average rating based on over 9,650 reviews on Trustpilot. Users frequently praise the affordability and convenient locations. However, some reviewers report issues with locations being closed unexpectedly, difficulty finding exact addresses, and challenges obtaining refunds.

Reviews Verdict

Winner: Bounce – Higher overall ratings and more consistent positive experiences give Bounce the edge in customer satisfaction.

When to Choose Bounce

Bounce is the better choice when:

• You need maximum flexibility: Free cancellations and full refunds before drop-off
• You're carrying valuable items: $10,000 protection provides superior coverage
• You're traveling to major cities: Largest network with 30,000+ locations
• You have a late flight or early arrival: 24-hour pricing from booking time, not calendar day
• You want peace of mind: All locations vetted, tamper-proof seals used
• You travel frequently: Earn 10% back in Bounce credits on every booking
• You need oversized item storage: Accepts surfboards, skis, bicycles with no size limits

Book your luggage storage with Bounce:

• Store bags in London
• Store bags in Paris
• Store bags in New York

Final Verdict: Bounce vs Radical Storage

Bounce is the recommended choice for most travelers. Here's why:

1. Superior Coverage: With 30,000+ locations in 4,000+ cities, you're more likely to find convenient storage wherever you travel
2. Better Protection: $10,000 protection per booking vs €3,000 – more than three times the coverage
3. Flexible Cancellations: Full refunds before drop-off with no fees, compared to Radical's non-refundable policy
4. Fairer Pricing: 24-hour rolling periods mean you pay for actual time used, not calendar days
5. Higher Satisfaction: Consistently higher ratings and positive user experiences
6. Rewards Program: Earn 10% back in credits on every app booking

While Radical Storage is a legitimate service with millions of satisfied customers, Bounce's combination of flexibility, protection, and coverage makes it the superior choice for travelers who want reliability and peace of mind.

Ready to Store Your Bags?

Find secure, convenient luggage storage with Bounce:

• Luggage Storage in London
• Luggage Storage in Paris
• Luggage Storage in New York

From $3.00 per bag | $10,000 protection | Free cancellation

Frequently Asked Questions

Is Bounce or Radical Storage safer?

Both services partner with vetted local businesses and offer insurance protection. However, Bounce provides higher coverage ($10,000 vs €3,000) and uses tamper-proof seals on all stored items, making it the safer option for valuable belongings.

Which is cheaper: Bounce or Radical Storage?

Base prices are similar (around $5-6 per bag per day). However, Bounce's 24-hour pricing from booking time offers better value than Radical's calendar-day pricing. Bounce also includes full protection in the price, while Radical may charge extra for insurance.

Can I cancel my luggage storage booking?

With Bounce, yes – you can cancel anytime before drop-off for a full refund with no fees. Radical Storage reservations are generally non-refundable, with only credit offered for cancellations.

Are there size limits for stored luggage?

Neither Bounce nor Radical Storage has size or weight limits. Both accept everything from small purses to surfboards, skis, and bicycles at the same per-bag rate.

How does luggage storage work?

Both services work similarly: book online or via app, receive the exact address after payment, show your confirmation at drop-off, staff tags and stores your bags, then return with your confirmation to collect them. It takes just a few minutes.

Is my luggage insured during storage?

Yes, both services offer protection. Bounce includes $10,000 protection with every booking. Radical Storage offers up to €3,000 coverage, which may be included or available as an add-on depending on location.

Can I store luggage for multiple days?

Yes, both Bounce and Radical Storage offer multi-day storage. Bounce supports long-term storage up to a month or more. Simply select your dates when booking.

What types of locations store my luggage?

Both networks partner with local businesses including hotels, cafes, dry cleaners, retail stores, restaurants, and museums. All locations have secure, private areas for bag storage away from regular customers.

Which service has better customer support?

Both offer 24/7 support. Bounce consistently receives higher marks for responsiveness and issue resolution, while some Radical Storage users report delays in getting help with refunds or location issues.

Do I need to download an app?

No, both services allow booking via their websites. However, the apps offer convenient features like QR codes for check-in, offline access to booking details, and easier communication with storage partners.

Last updated: January 2026. Pricing and features may vary by location. Always confirm current rates and policies when booking.

Looking for luggage storage in other cities? Bounce operates in 4,000+ cities worldwide including Rome, Barcelona, Tokyo, Sydney, and many more.