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Bounce vs Stasher: London Luggage Storage Comparison (2026)

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An honest, in-depth comparison to help you choose the right bag storage service for exploring London hands-free.

Quick Answer: Which Luggage Storage Service Should You Choose in London?

Choose Bounce if you want maximum protection for your belongings (£10,000 coverage vs £1,000-£2,500), more storage locations across London (585+ spots), free cancellation, 24/7 customer support, and a highly-rated mobile app experience.

Choose Stasher if you're booking for a large group or need long-term storage with potential negotiated discounts, or prefer their price-beating guarantee policy.

→ Find Bounce luggage storage in London

Bounce Pricing

Bounce offers luggage storage in London starting from $3.00. All bag storage sizes are charged as a flat rate per 24 hours with no hidden fees. Whether you need to store your bags for a few hours or a whole day, the pricing remains straightforward and transparent.

  • Regular luggage: Reduced rates available
  • Small bags (purses, tote bags): From $3.00
  • No hourly fees—daily flat rate saves you money
  • No hidden charges

Stasher Pricing

Stasher advertises luggage storage in London from £2.99/bag/day. However, additional fees apply at checkout, including service fees and insurance charges. According to their comparison data, the total cost for storing one bag for a day in London typically adds up to approximately £6.55 when including the £0.99 service fee and insurance.

  • Base rate: From £2.99/bag/day
  • Service fee: £0.99
  • Insurance fee: Approximately £1.07 for up to £2,500 coverage
  • Price-beating guarantee: Will beat comparable offers by 5%

Pricing Verdict

Winner: Bounce — While base prices appear similar, Bounce's transparent pricing with no hidden fees and significantly higher protection coverage ($10,000) included makes it better value overall. You get 4x more protection without paying extra insurance fees.

→ Check Bounce prices for London luggage storage

London Coverage: Where Can You Store Your Bags?

Bounce London Locations

Bounce operates 585+ certified luggage storage locations across London, offering excellent coverage near all major transport hubs and tourist attractions:

Bounce partners with trusted local businesses including hotels, shops, cafes, and wellness centres to provide secure storage throughout the city.

Stasher London Locations

Stasher offers 250+ locations across London, which they call "Stashpoints." Coverage includes:

  • Kings Cross Station area
  • Victoria Station area
  • London Bridge Station area
  • Tower Bridge and Tower of London area
  • Covent Garden
  • Aldgate East
  • Near London airports (Heathrow, Gatwick, Luton, Stansted, City Airport)

Stasher partners primarily with hotels and shops that have secure storage areas or lockers.

Coverage Verdict

Winner: Bounce — With 585+ locations versus approximately 250+, Bounce provides significantly more coverage across London. This means you're more likely to find a convenient storage spot near wherever you are in the city, whether at major stations like Kings Cross, tourist hotspots like Covent Garden, or near airports.

→ Find the nearest Bounce location in London

Protection & Security: Keeping Your Belongings Safe

Bounce Protection

Each Bounce booking includes $10,000 protection through BounceShield™. This comprehensive coverage protects against theft, loss, or damage.

  • Protection amount: $10,000
  • Included: Yes, with every booking at no extra cost
  • Partner vetting: All locations are carefully vetted and certified
  • Security features: Many locations feature security cameras, locked storage rooms, and monitored premises
  • Photo verification: Staff take photos of your luggage at drop-off for secure identification

Stasher Protection

Stasher guarantees each bag against loss or damage, with coverage varying by location:

  • Protection amount: £1,000 to £2,500 depending on location
  • Insurance cost: Approximately £1.07 added at checkout
  • Partner vetting: Rigorous screening process
  • Storage security: Locked storage rooms or lockers at Stashpoints

Security Verdict

Winner: Bounce — The protection difference is substantial. Bounce offers $10,000 protection included free with every booking, while Stasher offers £1,000-£2,500 (and charges extra for insurance). For travellers carrying valuable items, Bounce provides 4-10x more peace of mind.

Booking Experience & Mobile App

Bounce App & Booking

Bounce offers a seamless booking experience through both their website and highly-rated mobile app:

  • App rating: 4.9 across app stores
  • Booking time: Under 2 minutes
  • QR code system: Fast and secure drop-off and pick-up
  • Real-time availability: Check prices and availability instantly
  • Offline access: Save booking details for offline use
  • Rewards: Earn 10% back in Bounce credits when booking via app
  • Address reveal: Location address shown after booking (for security)

Stasher App & Booking

Stasher also provides website and app booking options:

  • App rating: 4.5/5 on App Store
  • Booking time: Under 5 minutes
  • Payment options: Credit card, Apple Pay, Google Pay
  • Confirmation: Email confirmation sent to both customer and Stashpoint
  • Bag-counter tool: Website feature to find hosts matching your storage needs

Booking Verdict

Winner: Bounce — With a higher app rating (4.9 vs 4.5/5) and features like the QR-code system for seamless check-in/out, Bounce provides a smoother overall booking experience. The 10% Bounce credits reward also offers better ongoing value than Stasher's 5% app discount.

Cancellation & Refund Policies

Bounce Cancellation Policy

  • Free cancellation: Yes, before your drop-off time
  • No cancellation fees: Cancel at any time before your reservation without penalty
  • Flexible changes: Add bags, change booking time, or cancel directly from the app

Stasher Cancellation Policy

  • Cancellation window: Cancel any booking until drop-off window begins
  • Refund process: Log in, go to 'My Bookings,' and select booking to cancel
  • Partial refunds: Available for special circumstances (e.g., delayed flights) after drop-off time
  • Flexible refund policy: Can request partial refund after booking if plans change

Cancellation Verdict

Winner: Tie — Both services offer reasonable cancellation flexibility. Bounce's straightforward "free cancellation" policy is simpler, while Stasher's partial refund options may benefit travellers with unexpected schedule changes after drop-off.

Customer Reviews & Ratings

Bounce Reviews

  • App Store: 4.9/5 from approximately 11,300 reviews
  • Google Play: 4.8/5 from approximately 5,630 reviews
  • Trustpilot: 4.4/5 from 3,050+ reviews
  • Total customers served: 2,000,000

Customers consistently praise Bounce for easy drop-off and pick-up, friendly staff, secure storage, and convenient locations near major attractions. The app's ease of use and the included protection coverage are frequently highlighted as standout features.

Stasher Reviews

  • Trustpilot: 5 stars from 3,700+ reviews
  • App Store: 4.5/5

Stasher receives praise for convenient locations near transportation hubs, user-friendly booking, and friendly staff at storage locations. Customers appreciate the security measures including locked rooms and the straightforward process.

Reviews Verdict

Winner: Bounce — With 4.9 app ratings and millions of customers served worldwide, Bounce demonstrates exceptional consistency at scale. While Stasher has strong Trustpilot ratings, Bounce's verified app store reviews from a larger user base provide more confidence.

Frequently Asked Questions

Is Bounce or Stasher cheaper in London?

Bounce starts from $3.00 while Stasher starts from £2.99. However, Stasher adds service fees (~£0.99) and insurance charges (~£1.07) at checkout. When comparing total costs including the much higher protection coverage Bounce includes ($10,000 vs £1,000-£2,500), Bounce offers better overall value.

Where can I store luggage near Kings Cross Station?

Both Bounce and Stasher offer luggage storage near Kings Cross. Bounce has 7+ locations including spots on Argyle Street, Birkenhead Street, and a 24/7 option on Pentonville Road. Find Kings Cross luggage storage with Bounce.

Is my luggage insured with Bounce and Stasher?

Yes, both services provide protection. Bounce includes $10,000 protection free with every booking. Stasher offers £1,000-£2,500 coverage depending on location, with insurance fees added at checkout.

Can I store luggage for multiple days?

Yes, both Bounce and Stasher support multi-day storage. Bounce charges a flat daily rate per bag. Stasher also charges per day and offers discounts for long-term storage when you contact their support team.

Are there 24-hour luggage storage options in London?

Yes. Bounce has multiple 24/7 locations across London, including near Kings Cross (24/7 Pentonville Road), Borough Market, and Bloomsbury. Stasher also offers 24/7 options at select locations.

Can I cancel my luggage storage booking?

Bounce offers free cancellation before your drop-off time with no fees. Stasher allows cancellation until the drop-off window begins, with partial refunds available in special circumstances.

Is there luggage storage near London airports?

Both services offer options near London airports. Stasher specifically highlights hotel partnerships near Heathrow, Gatwick, Luton, Stansted, and City Airport. Bounce also has locations near major airports. Note that most locations are near—not inside—airport terminals. Search London airport luggage storage.

What items can I store?

Both services accept luggage, backpacks, and bags of all sizes with no size limits. Bounce also stores large items like surfboards, skis, and bicycles (may be charged as multiple bags). Both recommend not storing valuables like passports or essential electronics.

How does luggage drop-off work?

With Bounce, book online or via the app, then show your booking confirmation (with QR code) to staff. They'll take a photo of your bags for verification. Pick-up works the same way—show your confirmation to collect your bags. Stasher works similarly, requiring your confirmation email and photo ID at drop-off.

Which service has better customer support?

Bounce offers 24/7 customer support available through the app. Stasher provides customer support but doesn't specify 24/7 availability. For urgent issues during nights or weekends, Bounce may be more accessible.

Final Verdict: Bounce vs Stasher in London

For most travellers visiting London, Bounce is the better choice.

Here's why Bounce comes out on top:

  • More locations: 585+ spots across London vs approximately 250+ means you're far more likely to find convenient storage near you
  • Superior protection: $10,000 included free vs £1,000-£2,500 (with extra insurance fees)
  • Higher-rated app: 4.9 makes finding and booking storage seamless
  • True free cancellation: No penalties if your plans change
  • 24/7 customer support: Help available whenever you need it
  • Proven scale: Trusted by 2,000,000 worldwide with 32,000+ locations globally

Whether you're arriving at Kings Cross, exploring Covent Garden, or catching a show in the West End, Bounce's extensive network ensures you can quickly drop your bags and enjoy London hands-free.

When to Choose Stasher Instead

Stasher remains a solid option for specific needs:

  • If you're storing luggage for several weeks or months (they offer long-term discounts)
  • If you're travelling with a large tour group (group discount negotiations available)
  • If you've found a cheaper offer and want to use their price-beating guarantee

Ready to Explore London Luggage-Free?

Don't let your bags hold you back from enjoying everything London has to offer. Book secure luggage storage with Bounce and make the most of your visit to the city.

→ Find Bounce Luggage Storage in London

Travelling elsewhere? Bounce also offers luggage storage in:

Last updated: January 2026. Prices and features may vary. Always check the official Bounce and Stasher websites for current information.

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