Discover Southern Cross Station luggage storage

Very easy extremely friendly staff

Lovely guy. Helpful.

Easy booking and drop off, u see it out in a safe room and locked. Photo taken. Easy pick up also. Great service. Thanks

Great location, very quick and efficient bag drop. Great service. Will defo use it again.

Quick and easy, a great service

Uncomplicated, flawless

Excellent. Storage and retrieval was smooth and easy.

Very friendly staff

The staff were very friendly. The luggage storage area itself is a hostel with a spacious common area and a nice atmosphere.

Really friendly

smooth drop off and pickup but their entrance has like a 5 step stairs so it may be hard to get heavy luggage up and down.. otherwise great secure place to keep luggage

Easy drop off and pick process

The staff was super helpful and accommodating. I had an extra small handbag which they were so kind to accommodate. Will definitely come again.

Its close to where we moved but there is no ramp for luggage. Its challenging to lift luggage.

Quick and Easy , affordable as well 10dollars for a day.

Staffs are amazing! Everything was done smoothly. Book with them! So easy

Easy to use, easy to find, so convenient. Would definitely use this again.

Reasonably priced and easy process!

Excellent customer service , professional way of dealing with changing length of storage as I had made a mistake on the app. About the storage and convenience of picking up my luggage I couldn’t be any happier

Easy drop off once l found the location👍

Easy drop off and collection Excellent location

A convenient storage location. I didn’t have to worry about whether my suitcase would fit into a storage locker. I would use it again.

This place is very convenient, and I recommend that travelers who need to return to the airport consider leaving their luggage here!

Amazingly fuss free and convenient! Highly recommended!

Reliable. 24 hrs service. Good price.

Great one. Reliable. 24 hrs service too. Amazing

To be honest, my journey with bounce was I misread the "storage area and locker" wrong and have had issues with stolen belongings. I have PTSD and BPD and sent a really aggressive email to bounce abusive almost. Instead of being attacked I was taken into account for my side, explained and treated with a kindness you don't see often in Australia. I cancelled my booking and collected my bags out of hast not because of the establishment and to my disbelief I received an email to acknowledge a refund for the day's I cancelled. I'm speechless to the situation as it doesn't happen in Australia but it did here. I give this company a two thumbs up for the traditional Australian way. 9/10 stars for going above and beyond to assist a MH client and 11/10 for the entirety of their service. I sound dramatic but I'm on the DSP for BPD PTSD and depression and to be honest, no one treats you in my situation like this company did. Definitely a new wave of Australia and an old heart of genuine old dinky di service. It was a pleasure to be a client of Bounce and I'll definitely be back if needed and refer anyone their way. To think how Australia has changed, this company puts the love back into the system. Kudos

Very easy and convenient

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Very easy drop off and pick up process, with very friendly and helpful staff. Thank you!