Discover Shin-Yokohama Station luggage storage

Quick and easy baggage drop-off

It’s on the 7th floor in the karaoke place.

I was glad that I could check in my luggage smoothly. I could also use the restroom, and I didn't have to look for a coin locker, which was reassuring.

Because there were two concerts on the same day, the wait for the elevator and the queues after getting off were terrible. However, baggage claim went smoothly.

Service was great but very hard to find store. Maps leads you to the closed store and when asked no one knows about this place. Allow extra time to find store.

The coin lockers were all full, so I used this! It was a real lifesaver! Thank you so much!!

Location near Shin-Yokohama station and the staff is accommodating. The only thing is not enough signage to show the exact location of the place

The customer care was great, and our luggage was well taken care of. This was our first time using Bounce, and it worked out quite well since the lockers at the station were all completely full. Since it was our first time, we didn’t realize it was in the big echo, so we wandered around a bit outside. But once we found it, things went really smoothly.

I made a last-minute reservation, but the process went smoothly, which was a great help. I'm truly grateful.

Thank you so much for your courteous service!!! This is a trustworthy and wonderful place! I look forward to using your services again in the future!!!

Very friendly and careful with the luggages!

The directions are a bit confusing, but the drop-off point is at a hair salon on the 3rd floor, accessible by elevator. They were very helpful.

Good experience and they are really accommodating! But the description should have the direction of the salon because it's in the upper floor

It's a hair salon in the 3rd floor. You should book online to use the service. The staff is very supportive.

It’s a hair salon , the staff are super friendly

It's a hair salon, so it's a bit hard to tell, but it is indeed a hair salon. The entrance on the first floor looks like it has an automatic lock, but during business hours, it probably opens normally if you pull the lever. I was having trouble finding a locker because it was the day of the live performance and all the others were full, so this was a lifesaver!

They were very kind and helpful. I would definitely like to use their services again if the opportunity arises.

Drop off was good, but location is a bit far from station if go from the wrong exit gate. Also quite a bit of uphill so kinda tired when taking all the luggages up there