Discover Luz Train Station luggage storage

The location is excellent and I'm always very well attended to by the entire team whenever I need to use it…. And sometimes I have to wait for my flight, so my husband and I stay in the reception area and everyone is super attentive to us…. The entire team and the platform deserve congratulations!!!!

The location is excellent, communication was clear and quick, the luggage was kept in a separate, locked place, and I felt very safe.

Excellent service, very helpful.

Very good!! Well located, safe, and the receptionists were very kind.

Yes, they were completely safe! The people were attentive and very polite!

Excellent location, easy access. They were super attentive and quick.

Everything was great, friendly staff!

They stored the luggage very well, the staff were helpful. I would stay at this hotel again!

Everything great, highly recommend, really lovely, helpful people :)

Excellent service

They were incredibly polite and helpful. They deserve praise, and I am very grateful.

⭐⭐⭐⭐⭐ EXCELLENT EXPERIENCE! My experience with Sirlene and Fernando was wonderful! They were extremely attentive, polite, helpful, and welcoming. They stored our luggage with great care and responsibility, providing peace of mind and convenience during our trip. The service was impeccable, with great cordiality and trustworthiness. People like that make all the difference in a travel experience! I highly recommend Sirlene and Fernando's services. I would definitely use them again! Thank you so much for the care, attention, and excellent service! You deserve 5 stars! ⭐⭐⭐⭐⭐

The place is very close to Luz station. Excellent service, very helpful and attentive. I recommend it.

The attendant was very polite, and the whole process was smooth and quick.

Sirlene was super welcoming and very trustworthy. When I return to São Paulo, I will definitely leave my luggage with her again.

Excellent service, Ms. Cilene treated us very well, great reference.

I really enjoyed it, the receptionist was lovely.

I recommend the place, you can trust it.

The concept and platform of Bounce are great. Very easy to find a convenient location and make a reservation. The price for the first piece of luggage seems fair, but with multiple suitcases, the cost added up quickly. The particular location I used, Hotel de São Jorge in São Paulo, was okay, but we had to wait a bit at both drop-off and pick-up, while we waited for the one staff person who handled Bounce to come assist us. Otherwise, it was a pretty good process.

The staff were very friendly both when dropping off and picking up the luggage. The hotel has a designated area for storing luggage, so it's very well organized.

The service was very good, the receptionist was very kind and explained the service to us very clearly.

Great experience using Bounce in this location.

You have to be careful on the street itself, but the area where the luggage is stored is quite safe.

The entire hotel staff was very attentive.

Super fast and easy. It also seems like a safe place since it doesn't face the street.

Easy to find, safe place, and very welcoming. I will definitely use the service again.

Everything went very smoothly and efficiently. The service and reception were excellent!

Excellent service, quiet and safe location, and the coffee is incredibly good. I highly recommend it.

It was easy to find. Good service!

smooth experience, very friendly, and even free coffee!