Discover Hong Kong luggage storage

Easy drop off and easy pick up

Very friendly owner! Gave us tissues and let us use their toilet too. Would recommend ☺️👍

Helpful and friendly staff, convenient location

Very professional, friendly and helpful lad to sort the drop off and pick up. Would absolutely recommend!

Super friendly, super quick!

No issues. It's in a store. People expect a storage unit but this is fine. There's staff in the store anyway to look after it. They put it inside somewhere and they give you a tag. Easy to get to from HK station or central. They charge by day. Airport charges per hour. Staff speaks English well and are friendly

Friendly staff, painless drop off and pick up

The staff were friendly, and I even asked someone at Chungking Mansions for directions from Line E-9 to the 9th floor. They were incredibly helpful and gave me detailed directions, which I appreciated. The owner was also very friendly. I was able to leave my luggage at a reasonable price without any issues. I'll definitely be using them again!

On a main road. Flexible pick up hours.

Fast, convenient, takes a little time to find the seat but the staff is great!

During baggage pickup, the staff did not check or scan the QR code before releasing the luggage. While the process was quick, it did not feel very careful or secure. I think verifying the QR code is an important step to ensure luggage is handed to the correct person, and I hope this can be improved in the future.

Super!!! Would definitely recommend, everyone was super nice

it was my first time using bounce. I didnt know that this was like airbnb, in this case this is a luggage store that also offers luggage storage service. but everything was fast and smooth. most importantly our luggage are safe while we explored mong kok. also this id easy to find and just nearby central station

Great and very fast! Recommended!

This store was an absolute life saver. Quick and hassle free service. Helpful staff and a cute cat too.

Really awesome place!

Very friendly people

The boss is Korean and very kind. I wish you prosperity!

Lady was nice and friendly. Easy process. There were two entrances so it was confusing at first but both will lead to the same place.

The staff made it quick and easy :)

Friendly, helpful and easy to deal with.

Very understanding and polite! I booked the wrong day but he still honored it.

They were so friendly:)謝謝！

The man was not very kind. Rude and reluctant to talk/joke. Other than that the woman was pleasant. Good service.

The staff were very kind and accommodating.

the staff is so friendly and it is so close to the MTR station.

the staff is really friendly and the place is so close to the MTR station.

Great experience! Smooth process and communication, and our luggage felt very secure too. The owner was super friendly, I recommend this place !

Staff was really kind

It's conveniently located near the Mid-Levels Escalator (a tourist attraction), making it easy to access, and the ground is flat enough for carrying luggage after using public transportation. Although the Bounce app wasn't working properly, perhaps due to an issue with the code verification, the store staff was very kind and reassuring, telling me to leave my luggage there and check it out. Thanks to them, my trip was comfortable.