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Luggage storage in Madrid

Luggage storage Calle de Hortaleza

Don’t drag your bags around. Store your luggage from €3.98/day and explore freely.

$10,000 protection
24/7 support
Free cancellation
Map of Bounce Luggage Storage - Calle de Hortaleza

Open 24/7

4.8 (2,000+ reviews)

About the place

Since June 2023, this Smoke Shop has been welcoming Bounce users in need of luggage storage near both Malasaña and Gran Vía. With capacity for up to unlimited bags per day in a safe environment that's monitored 24/7. This is the top pick for storing your bags in Madrid, with up to €10,000 bag protection. All you need to do after booking is present your confirmation on-site, and hand your bags over to the Bounce Partner. It's as simple as that!

No matter the size of your bag, this location can accommodate: small items like purses and tote bags are priced at €3.98, and regular luggage €3.98.

Directions to the location
Here's how to find us: Calle de Hortaleza, 18, Madrid, Madrid 28004, Spain

Monday

Open 24/7

Tuesday

Open 24/7

Wednesday
Open 24/7

Thursday

Open 24/7

Friday

Open 24/7

Saturday

Open 24/7

Sunday

Open 24/7

Storefront of Calle de Hortaleza

What our customers say about this Partner

4.8
4.9
483 reviews from Google Maps
  • Everything was excellent, on time and as expected. Good location, easy access. Luggage is stored inside the shop behind the counter in a separate area, out of sight.

    E

    Elvio N.

    Madrid
  • Smooth process.. and open 24 hours.. excellent..

    A

    Anton Z.

    Madrid
  • Great experience!

    S

    Santiago P.

    Madrid
  • Exceptional service!!

    Photo of Milton Rivera, a customer who reviewed Bounce in Madrid.

    Milton Rivera

    Madrid
    Google Maps
  • Relaxed, excellent service both for delivery and pickup.

    Photo of Marizilda Cardoso, a customer who reviewed Bounce in Madrid.

    Marizilda Cardoso

    Madrid
    Google Maps
  • Good luggage storage service

    Photo of Alf Speengarda, a customer who reviewed Bounce in Madrid.

    Alf Speengarda

    Madrid
    Google Maps
  • Good service. Friendly and efficient.

    Photo of Jonathan Mora Alemán, a customer who reviewed Bounce in Madrid.

    Jonathan Mora Alemán

    Madrid
    Google Maps
  • Useful and efficient. You have to pay in advance and indicate the number of suitcases.

    Photo of Eliana Comesaña, a customer who reviewed Bounce in Madrid.

    Eliana Comesaña

    Madrid
    Google Maps
  • Easy to drop off bags and secure

    A

    Adila B.

    Madrid
  • Very polite and easy to get along with.

    Photo of Gabriella Maciel, a customer who reviewed Bounce in Madrid.

    Gabriella Maciel

    Madrid
    Google Maps
  • The process of booking and dropping off the backpacks was super easy, and picking them up was just as easy! I highly recommend it!!

    Photo of Sofia Pelayo, a customer who reviewed Bounce in Madrid.

    Sofia Pelayo

    Madrid
    Google Maps
  • Super fast and easy process. No hassle much about the lugguages’ sizes like other places.

    Photo of Thanapat Pratoommase, a customer who reviewed Bounce in Madrid.

    Thanapat Pratoommase

    Madrid
    Google Maps
  • Absolutely fantastic. Whenever I needed clarification, the staff was incredibly helpful. Each and every one of them deserves praise for their work. Always friendly and communicative. Dropping off my belongings and picking them up was incredibly easy... everything was very quick. I recommend it 100%. Thanks to the staff at the tobacco shop! 👏👏🙌🙌💪💪

    Photo of Luis Miguel Gómez Hipólito, a customer who reviewed Bounce in Madrid.

    Luis Miguel Gómez Hipólito

    Madrid
    Google Maps
  • Very easy and convenient, you do have to sign up online and be able to present a QR code when leaving and when retrieving your luggage but it took a minute to do and the guy there was really nice and helpful. We arrived early in the day and it saved us carrying around our luggage with us all day before check-in time.

    Photo of Tyler Côté, a customer who reviewed Bounce in Madrid.

    Tyler Côté

    Madrid
    Google Maps
  • Super well located, incredibly convenient as a 24 hour store, gets busier during the day, but staff is careful, polite and efficient. Never hesitate to come back for a layover. There is also lots to do around the neighborhood .

    Photo of Vero Lerobaq, a customer who reviewed Bounce in Madrid.

    Vero Lerobaq

    Madrid
    Google Maps
  • Excellent. Very practical.

    Photo of Patricia Lopez, a customer who reviewed Bounce in Madrid.

    Patricia Lopez

    Madrid
    Google Maps
  • Excellent location, very friendly staff, everything was great!!

    Photo of Frida Isabel Salvador Valdes, a customer who reviewed Bounce in Madrid.

    Frida Isabel Salvador Valdes

    Madrid
    Google Maps
  • Everything was very clear, the staff very friendly, and the location excellent!

    F

    Frida I.

    Madrid
  • Quick and easy. Very useful for spending the day without luggage.

    L

    Laura C.

    Madrid
  • Everything quickly and correctly!

    Photo of Paulina Szymon Matuszek, a customer who reviewed Bounce in Madrid.

    Paulina Szymon Matuszek

    Madrid
    Google Maps
  • They served me super fast, they're quite centrally located, and my suitcase was well taken care of. The best part is that since they're open 24 hours, I didn't have to rush to pick it up at a specific time.

    Photo of Majo Granados, a customer who reviewed Bounce in Madrid.

    Majo Granados

    Madrid
    Google Maps
  • Everything worked perfectly!

    Photo of Ledana Gjoka, a customer who reviewed Bounce in Madrid.

    Ledana Gjoka

    Madrid
    Google Maps
  • Safe, fast and excellent location

    Photo of Manuel Sauceda, a customer who reviewed Bounce in Madrid.

    Manuel Sauceda

    Madrid
    Google Maps
  • The place was easy to find, and the service was excellent. They were a huge help since it was our first time leaving our luggage and we didn't know the procedure.

    Photo of Elena Aguirre, a customer who reviewed Bounce in Madrid.

    Elena Aguirre

    Madrid
    Google Maps
  • Great! Easy to drop them off and pick them up, super close to Gran Vía and the people who serve you are very friendly.

    A

    Aranza A.

    Madrid
  • Very friendly both during drop-off and pick-up. The place is secure; your luggage goes into a locked room and they're open 24 hours.

    Photo of cris s, a customer who reviewed Bounce in Madrid.

    cris s

    Madrid
    Google Maps
  • Excellent, super friendly and helpful, they even let me pay in cash at the tobacco shop, highly recommended for luggage storage!

    Photo of Karina Vivero, a customer who reviewed Bounce in Madrid.

    Karina Vivero

    Madrid
    Google Maps
  • This was excellent! The shop owner was friendly, helpful and remembered me!!!

    Photo of Shirley Fennessey, a customer who reviewed Bounce in Madrid.

    Shirley Fennessey

    Madrid
    Google Maps
  • Perfect and easy

    M

    Marcos R.

    Madrid
  • It was super fast and safe. We dropped off and picked up our luggage without any difficulty. I recommend it!

    Photo of Chez Elles, a customer who reviewed Bounce in Madrid.

    Chez Elles

    Madrid
    Google Maps

Drop off in minutes, explore for hours

Book storage online

Book storage online

Choose a convenient locker or local shop, and save your spot by booking online. Business hours and price vary by location.

Go to the storage spot

Go to the storage spot

Follow the directions to the locker or local shop and drop of your bags.

Show your QR code

Show your QR code

Use your booking confirmation to drop off. Your bags will be checked in and stored securely.

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