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Luggage storage in Madrid

Luggage storage Calle de Hortaleza

Don’t drag your bags around. Store your luggage from €3.50/day and explore freely.

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$10,000 protection
24/7 support
Free cancellation
Map of Bounce Luggage Storage - Calle de Hortaleza

Open 24/7

4.8 (2,000+ reviews)

About the place

Since June 2023, this Smoke Shop has been welcoming Bounce users in need of luggage storage near both Malasaña and Gran Vía. With capacity for up to unlimited bags per day in a safe environment that's monitored 24/7. This is the top pick for storing your bags in Madrid, with up to €10,000 bag protection. All you need to do after booking is present your confirmation on-site, and hand your bags over to the Bounce Partner. It's as simple as that!

No matter the size of your bag, this location can accommodate: small items like purses and tote bags are priced at €3.50, and regular luggage €3.50.

Directions to the location
Here's how to find us: Calle de Hortaleza, 18, Madrid, Madrid 28004, Spain

Monday

Open 24/7

Tuesday

Open 24/7

Wednesday
Open 24/7

Thursday

Open 24/7

Friday

Open 24/7

Saturday

Open 24/7

Sunday

Open 24/7

Storefront of Calle de Hortaleza

What our customers say about this Partner

4.8
4.9
393 reviews from Google Maps
  • I would definitely leave my luggage here again. The man was friendly and made me feel safe, and it's in a great location.
    C

    Carla P.

    Madrid
  • Excellent and reliable option for leaving your luggage.
    Photo of Rubén Ovando, a customer who reviewed Bounce in Madrid.

    Rubén Ovando

    Madrid
    Google Maps
  • Highly recommended 🙋🏻‍♀️
    Photo of Michelle Young, a customer who reviewed Bounce in Madrid.

    Michelle Young

    Madrid
    Google Maps
  • Efficient, accommodating. Impeccable 👌
    Photo of Eleonore Scuvee, a customer who reviewed Bounce in Madrid.

    Eleonore Scuvee

    Madrid
    Google Maps
  • Easy to drop off, easy to collect. It's that simple. The guy I did the drop off with is very funny. 😂
    Photo of Tadeu David, a customer who reviewed Bounce in Madrid.

    Tadeu David

    Madrid
    Google Maps
  • Easy to drop off, easy to collect. Simple as that. The guy that I did the drop off with is very funny 😂
    T

    Tadeu D.

    Madrid
  • The people who work at that tobacconist's are wonderful and make every effort to help travelers.
    Photo of Miguel Guardiola Martínez, a customer who reviewed Bounce in Madrid.

    Miguel Guardiola Martínez

    Madrid
    Google Maps
  • The system is perfect.
    Photo of Francisca Garcia, a customer who reviewed Bounce in Madrid.

    Francisca Garcia

    Madrid
    Google Maps
  • Those responsible for the care of the objects
    Photo of alejandra urrego, a customer who reviewed Bounce in Madrid.

    alejandra urrego

    Madrid
    Google Maps
  • A smooth and pleasant experience when dropping off and picking up luggage. Friendly and helpful staff. It's a great alternative to traditional luggage storage facilities that charge significantly more.
    Photo of Hicham LAZRAQ, a customer who reviewed Bounce in Madrid.

    Hicham LAZRAQ

    Madrid
    Google Maps
  • Easy to book. Easy access. Everything was smooth.
    Photo of Θανος Βλαχακης, a customer who reviewed Bounce in Madrid.

    Θανος Βλαχακης

    Madrid
    Google Maps
  • Convenient, ideally located, and the app is user-friendly. It makes it easy to sort through the reception points open on May 1st!
    Photo of Bossy Nova, a customer who reviewed Bounce in Madrid.

    Bossy Nova

    Madrid
    Google Maps
  • Friendly and attentive staff
    G

    Gissel A.

    Madrid
  • Excellent place!! Very close to Gran Via. I would definitely return.
    Photo of fernando lapuente, a customer who reviewed Bounce in Madrid.

    fernando lapuente

    Madrid
    Google Maps
  • It was very conveniently located very near to my hotel. You do need to sign up and scan a QR code before you actually get to drop your bags there, but it was pretty quick and painless. The guy in the shop was very friendly, helpful and patient. Collection was very fast and overall this made my last day in Madrid a lot more enjoyable.
    Photo of Justin McCarthy, a customer who reviewed Bounce in Madrid.

    Justin McCarthy

    Madrid
    Google Maps
  • easy and accessible
    Photo of ann kamille fermin, a customer who reviewed Bounce in Madrid.

    ann kamille fermin

    Madrid
    Google Maps
  • Simple, fast and super well located, just a stone's throw from G.via
    Photo of Iria Fernandez, a customer who reviewed Bounce in Madrid.

    Iria Fernandez

    Madrid
    Google Maps
  • Location, practicality and security
    E

    Edwin R.

    Madrid
  • Easy to get to, close to the metro and easy to leave luggage
    L

    Leonel M.

    Madrid
  • Amazing place to leave your bags at! The guys here are incredibly kind, they treated me so well and made my journey a better one when I needed it! Thank you!
    Photo of Jorge Pagan Jr, a customer who reviewed Bounce in Madrid.

    Jorge Pagan Jr

    Madrid
    Google Maps
  • Excellent. She was very kind and explained how to use the app, since we're new to it. And everything was super secure!
    M

    Mario A.

    Madrid
  • They were kind and took good care of the things that were left in their care.
    Photo of marian santillán, a customer who reviewed Bounce in Madrid.

    marian santillán

    Madrid
    Google Maps
  • Quick and easy delivery and collection process!
    S

    Stefanie L.

    Madrid
  • Fast, polite, they give you a name tag. Very centrally located. Great.
    Photo of Victor HIGON TORRES, a customer who reviewed Bounce in Madrid.

    Victor HIGON TORRES

    Madrid
    Google Maps
  • It’s a bodega that holds your suitcases but they were very professional. They confirmed with the app QR code and they also give you a ticket to hold on to before releasing the bags. We only keep them for a few hours until we could check in.
    Photo of Renzo Bejarano, a customer who reviewed Bounce in Madrid.

    Renzo Bejarano

    Madrid
    Google Maps
  • Excellent service! I left my suitcase unlocked and found it exactly as I left it. Excellent service.
    Photo of David Enrique Figueroa Reyes, a customer who reviewed Bounce in Madrid.

    David Enrique Figueroa Reyes

    Madrid
    Google Maps
  • Excellent service from the agents
    Photo of Axel Bernardo Sauer, a customer who reviewed Bounce in Madrid.

    Axel Bernardo Sauer

    Madrid
    Google Maps
  • Super practical and the staff were very friendly.
    Photo of Marcos Basilio, a customer who reviewed Bounce in Madrid.

    Marcos Basilio

    Madrid
    Google Maps
  • Excellent service
    M

    Mario Armando L.

    Madrid
  • Everything was fine and the people were friendly.
    Photo of MIGUEL ANTONIO GARAY SILVA, a customer who reviewed Bounce in Madrid.

    MIGUEL ANTONIO GARAY SILVA

    Madrid
    Google Maps

Drop off in minutes, explore for hours

Book storage online
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Book storage online

Choose a convenient locker or local shop, and save your spot by booking online. Business hours and price vary by location.

Go to the storage spot
1 min drop off

Go to the storage spot

Follow the directions to the locker or local shop and drop of your bags.

Show your QR code
Booking confirmed

Show your QR code

Use your booking confirmation to drop off. Your bags will be checked in and stored securely.

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