Can I book a locker in advance or on the spot?

Yes, you can book your locker online in advance to guarantee availability—especially during busy travel times. You can also book instantly on the spot using your phone. Either way, setup takes less than a minute.

Is this location safe to leave my luggage?

Absolutely. This locker store is monitored 24/7 with security cameras and includes free BounceShield™ protection for up to €10,000. Your bags are securely locked and only you have access during your reservation.

How far is this locker store from Malasaña?

We're just a 5-minute walk from Malasaña, right in the heart of Madrid. You'll get step-by-step directions with your booking to help you find it.

What size bags can I store here?

We offer small, medium, and large lockers. You can store everything from backpacks and carry-ons to large suitcases. Size guides and measurements are shown before booking to help you choose the right fit.

What if my travel plans change?

No problem - plans change! You can cancel or modify your reservation anytime before your drop-off time for a full refund. Just head to your booking confirmation to make changes.

Luggage storage in Madrid

Luggage storage Calle de Hortaleza

Don’t drag your bags around. Store your luggage from €3.50/day and explore freely.

Book now

Rated 4.9 (1,360+ reviews)

€10,000 protection

Free cancellation

32,000+ Bounce storage spots globally

Rated 4.9 (1,360+ reviews)

€10,000 protection

Free cancellation

32,000+ Bounce storage spots globally

Open 24/7

4.9 (1,360 reviews)

6 min from Malasaña
6 min from Gran Vía

Since June 2023, this Smoke Shop has been welcoming Bounce users in need of luggage storage near both Malasaña and Gran Vía. With capacity for up to unlimited bags per day in a safe environment that's monitored 24/7. This is the top pick for storing your bags in Madrid, with up to €10,000 bag protection. All you need to do after booking is present your confirmation on-site, and hand your bags over to the Bounce Partner. It's as simple as that!

No matter the size of your bag, this location can accommodate: small items like purses and tote bags are priced at €3.50, and regular luggage €3.50.

Directions to the location
Here's how to find us: Calle de Hortaleza, 18, Madrid, Madrid 28004, Spain

See where your bags will be stored

Scroll through real photos from our verified Partner location

Storefront of Bounce Luggage Storage - Calle de Hortaleza

What our customers say about this Partner

I recommend Bounce for luggage storage. The location is excellent and very secure. I left a large suitcase for 11 days and picked it up without any problems. The location is very concerned about the safety of the person collecting the luggage. They give you a QR code and ticket when you drop off your bag. So don't lose it!

Excellent service. The store is a tobacco shop located on a central street in the center of Madrid. The service is open 24 hours a day, so you don't have to worry about opening hours. We were served by two different people, one for delivery and the other for pick-up, who were very attentive and helpful.

Everything worked perfectly.

Everything was excellent. It's a plus to have a real person serving you. I recommend it!

Worth the price. Great location.

Process went smoothly. Cheaper than other places. Would definitely use again and recommend

Excellent service, super easy and the people who serve us are very kind and helpful. We had several small loose outings and to avoid overcharging us, they allowed us to combine them so that they would count less.

Excellent service

Great spot. Easy drop off and pickup

Attentive and friendly staff. Highly recommended!!!

100% recommendable. Everything worked perfectly.

Spectacular. Everything worked just as agreed. 100% recommended.

Amazing! The staff is very friendly and it's open 24 hours a day.

It was good, it saved the situation

Excellent! Everything OK! Friendly and safe!

Excellent service. We had 12 suitcases, one of which contained fragile items. We let them know, and everything went perfectly.

Fast and friendly attention ✨

The guy who served us was very attentive and professional.

Everything was excellent.

Good, but we didn't see that it had to be left at the Tobacco Shop since the location shown was in front, and it confused us a bit. But very good.

Great location and staff

The best thing of all is that you are served by people.

Very good, they solved our problem of checking out in the morning and traveling in the evening, leaving our luggage in a safe place.

El personal muy bien me indicaron como tenía que hacer y la verdad fue más fácil de lo esperado. Recomendable (en)

Very good service

Excellent service , recommend!!

Great service!!

Highly recommend!

Very attentive people

Everything perfect

Drop off in minutes, explore for hours

Book bag storage in a tap

Choose how long you need luggage storage and book online.

Go to the Bounce Partner location

Drop off your bags by showing your confirmation to a store employee.

Enjoy your day exploring Malasaña

Do whatever you’d like, then show your confirmation to pick up your stuff.

Frequently asked questions

Can I book a locker in advance or on the spot?
Yes, you can book your locker online in advance to guarantee availability—especially during busy travel times. You can also book instantly on the spot using your phone. Either way, setup takes less than a minute.
Is this location safe to leave my luggage?
Absolutely. This locker store is monitored 24/7 with security cameras and includes free BounceShield™ protection for up to €10,000. Your bags are securely locked and only you have access during your reservation.
How far is this locker store from Malasaña?
We're just a 5-minute walk from Malasaña, right in the heart of Madrid. You'll get step-by-step directions with your booking to help you find it.
What size bags can I store here?
We offer small, medium, and large lockers. You can store everything from backpacks and carry-ons to large suitcases. Size guides and measurements are shown before booking to help you choose the right fit.
What if my travel plans change?
No problem - plans change! You can cancel or modify your reservation anytime before your drop-off time for a full refund. Just head to your booking confirmation to make changes.