Discover Parma luggage storage

They were very kind, I'd say, but I'm not giving it 5 stars because we risked paying twice for storage. Let me explain. We're new to this luggage storage service, so when we asked, after a few hours of storage, to collect just one suitcase, and after showing the QR code, we were told that this allowed us to collect all our bags and not just one, because check-in had been done with a single payment. We then discussed it a bit to reach an agreement, since we couldn't collect them all at that time and didn't want to pay again to keep them there. This information should be shared at check-in to avoid misunderstandings. But the fact remains that it was both the result of our ignorance and their perhaps assuming that it was logical for it to work this way. Thanks again for the service.

Very close to Prama train station, very good.

Wonderful! Reception is very friendly and helpful. Thank you very much!

Perfect place. Close to the train station and friendly staff.

The reception staff were very friendly and open 24/7 for baggage collection.

Safe location close to city center with convenient spot to load/unload the car.

Staff are very friendly

At first glance it's a bit strange because it's a cafe, but don't worry, they'll take your bags.

We had a little trouble finding the place: it's inside the Novotel hotel, at the reception. The employees were very friendly and spoke several languages. The service was efficient (with online booking and QR code) and safe.

I was able to feel lighter and the fatigue of my travels blew away. The staff were kind and the service was reassuring.

Very kind hotel staff.

Perfect location near the train station, very friendly service at the hotel. Everything went perfectly.

Luggage storage, very convenient next to Parma central station, inside the NH. 2 trolleys for 3 and a half hours, 13.40. Maybe expensive but recommended for a walk around the city

Very safe inside the hotel. Would definitely recommend for fellow day travelers in to be able to drop their luggage and enjoy Parma

Simply great service. We were in Parma for only a few hours and wanted to explore the city without having to lug our baggage around with us, so I booked ahead with the Bounce app. I originally picked this location due to its close proximity to the train station, but as soon as we walked into the foyer I was immediately impressed with the cleanliness of the building and the friendly and welcoming service from the staff. Even though we weren’t guests at the hotel, they made us feel like we were. They even offered us the use of their very clean and pleasant bathrooms whilst we were there. We have been traveling Italy from Australia for the last 3 weeks and I only wish that every person we have encountered so far were as friendly, kind and well presented as the staff here. Very highly recommended!

Very kind and precise staff Great impression, I recommend it

Convenient because it is very close to the station, fast service, friendly staff.

The NH staff was very helpful! The system worked well.

The luggage storage is located in a hotel. The reservation is made online, and with the provided code, you simply go to the hotel reception. The staff at the reception were very friendly and helpful.

Very convenient location and super fast to pick up and drop-off, would definitely use them again. It is inside the Novotel hotel, just go to reception but you need to make the booking first.

Very handy to train station, staff were lovely. First time we had used Bounce so didn't realise it was in a hotel, but easy once we worked that out 😃

Clean, safe and across the street from Parma train station. Staff was so friendly too. Please note this is inside the Novatel Hotel. Can be difficult to find with maps, and no sign anywhere that says Bounce.

Very kind, welcoming, and available. Highly recommended!

Very very well located less than 5 minutes from the station. Very well received and at a more than reasonable price

Highly recommended

Everything perfect. Very kind and professional staff. They explained to me how to make the deposit reservation and payment. I already downloaded the app for next time. Compliments. Mark

Booked on the fly. Very comfortable NH hotel adjacent to Parma station. Very kind staff. I will definitely use this service again!

easy and convenient thanks

Service and kindness, perhaps a little expensive.

Very easy the app and friendly the workers to the desk