Discover Kongens Nytorv, Copenhagen luggage storage

Drop off and collection was seamless, very efficient service and felt happy leaving luggage here

Super service !

He had a manual process that made it very long to actually check in

Great service and friendly shop owner

Everything was fine, fast, and without any problems. I think the price is high, but it's a service you have to pay for. I'm not entirely sure about the pickup tracking, but we haven't had any issues. I'll continue using Bounce.

To drop off my bag I wrote down my name and phone number in a book, then they tagged my bag and took it to the back of the shop. When I came to pick it up I gave them my name and number, and then they took me to the back (maybe cause I was the last one to pick up my bag) to go and get it.

It was a little hard to find because the shop in the photo did not look the same as it does now. But the employee saw me looking confused outside and helped me in. So great service there. Other than that, they kept my luggage safe but you would expect that from a luggage storage facilty. Overall, happy with the experience and would use it again.

I left my bags there, it was very easy, it's close to the subway, good location.

Reliable and easy! So convenient to be able to drop and store my suitcase right by the Metro 2 that goes directly to the airport.

Bounce gives pictures of the storage provider, their maps work a treat and the price was good. Bounce to this provider and those days of wandering around with inadequate maps and asking random shop owners whilst being the luggage hero yourself could well be a thing of the past. Good and friendly service giving us confidence in this simple storage option.

Pleasant staff, excellent service

You have to book online, but arrival was very easy and quick! They leave your luggage at the back of the store in an area where only employees should have access.

Everything was great. Easy to find and luggage was safe.

Very easy, good price

The staff were friendly. The process of dropping off and retrieving my items was comfortable.

Everything was smooth: staff knew what they were doing and the location we chose was also really convenient.

Everything perfect

Such a great and helpful service! They were so sweet and helpful - we had a great experience!

Easy and smooth pickup and drop off, lovely staff, and cctv security for the bags.

No problem, the people were friendly and everything went perfectly.

We were welcomed without any problems, both for dropping off and picking up our luggage. It's great because it opens at 9:00 AM, which isn't the case everywhere in Copenhagen. Perfect, thank you.

Super cool concept, and works well!

Polite and helpful service.

This location is great as it’s near the metro and several sightseeing spots, like the Amalienborg Palace. Received prompt and kind service. The only odd thing was I didn’t receive any kind of claim tag, which I have previously when using this services in other places.

Excellent service, well-located store, I highly recommend it.

super helpful, agile, and easy to find, I loved the experience and highly recommend it.

All good - secure. Easy drop off & pick up

Everything was fine. Additional info: the latest pickup time is 7:00 PM. They put the suitcases into a storage area using the numbers they give you. It's advisable to take a photo of the numbers and the placement of the suitcases, because when you pick them up they don't check the numbers; they just let you go into the storage area and get them yourself. Regardless, a good experience.

Drop-off and pick-up was fast. I’m happy with the experience.

Excellent experience!