Luggage storage Gare du Nord - Gare de l'Est

It was very easy to check in and out, but they never asked to see my we code, or my name, they just asked me to take a picture of my own baggage, i put them in the room (looked ok safety wise), and when i went back to pick up, i just showed my pic and got them back. Although it was very the whole process, they maybe should ask for more information 🤨

Location was easy to find. Location was quite busy with Bounce and hostel check-ins. Baggage storage was in a corridor next to the check-in counter, so that the front desk staff could watch over. However, the door to the corridor remained open the entire day, and the front desk staff never asked to see proof of luggage ownership. I would’ve felt safer about my luggage if they’d asked to see the pictures I’d taken of my luggage.

Very friendly staff and good location. The opening hours are a plus. I was only worried that I didn’t had to show the picture of the suitcase when picking it up

Checking the luggage delivered is done using photos of the luggage. There is no reference, password or record that the luggage was checked in or the identification of the owner of the luggage. If there are identical luggage, they may take the wrong one. Ultimately, there is no guarantee for the customer, since no customer has any way of guaranteeing that they left their luggage there (the photo is at the counter... anyone can take a photo there). So if someone from the hotel wants to, they can very well steal the luggage, claiming that it was never checked in or that someone else has already taken it (there is also no record of departure).

Convenient location, Easy check-in/checkout, Friendly staff, Fast service

Check in luggage through the hostel reception. Fairly easy and smooth, relatively safe as they make you photograph your bags and then release the bags only after confirming the original photo.

I find that just taking a picture of your suitcase and having it stored without a label in a huge room is not reassuring at all, even if you can only access it with hostel staff

Good location next to the train/metro station, friendly staff, we were allowed to use the bathroom and our bags were well stored.

Easy to find and friendly staff

Nothing specific to say, but this app won't let me submit if I don't type something

the staff member walked us through the process. Great support.

You have to wait in the hotel check-in line. So, if there are a lot of people checking in, you may have to wait a long time. You have to go down the stairs to the luggage storage area. Not good for storing heavy luggage.

Outside the building are no signs of the bounce service, so is a little bit confusing with the other storage depot next door and the lockers of the hotel.

Leaving your luggage in a random hallway isn’t very secure. The staff ask you to take pictures of your luggage as proof when you return. That’s it. Was concerning to say the least.

Great location and helpful staff - bags were in a secure spot. Also, they have beer pong nights (not near the bags!)

All was good. Good location. All things were in place, it was a good storage place

Great, thank you!

I wasn’t totally comfortable with the security of my luggage.