Being a Bounce partner since September 2021, this Retail Store is the perfect spot to store your luggage near Prado Museum and Gran Vía. They can hold up to unlimited bags per day in a safe and secure area, supported by 24/7 customer service. It's the ideal place to keep your bags in Madrid, with up to $10,000 bag protection. Once your booking is done, simply display your confirmation at the location and hand over your bags to the Bounce Partner - it's as simple as that!
You can stash bags of all sizes here: small ones like purses and tote bags are priced at €3.90, and regular luggage at €4.90.
Getting there is easy
Just follow these directions: P.º del Prado, 12, Madrid, Madrid, Madrid 28014, Spain
Everything went smoothly.
Awesome and quick service The lady was super nice and quick Thank you
Pleasant and helpful staff.
Super easy and convenient. Great service!
Friendly and helpful staff!
Find a convenient luggage storage location to drop off your bags.
We partner with trusted local businesses with secure areas to store your stuff.
Show your confirmation to the Bounce Partner to drop off your stuff, then you’re free to explore Prado Museum P.º del Prado!
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Instead of using luggage lockers, our partners have a secure area in their business to store and watch over your stuff. It’s as safe and easy as using lockers, but without having to worry if they’re available or large enough to fit your luggage.
We don't have size limits, but unusually large or bulky items like surfboards, skis, or bicycles should be approved before you store them. To make sure that our partners have room for your stuff, we'll reach out to them for you and let you know.
Yes! We don't charge as much when you store smaller bags like purses, briefcases, and backpacks.
We charge per 24 hours of luggage storage, not per hour. You'll pay the same price whether you need luggage storage for a few hours or the whole day.
Bounce accepts all major credit and debit cards, including Visa, MasterCard, and American Express. Additionally, you can use payment platforms like PayPal and Apple Pay. All online transactions are processed securely for your peace of mind. Be aware that cash is not accepted, and only online transactions offer bag protection.
Plans change, we get it! If you need to change or cancel your booking in Madrid for any reason, the best way to do it is from your booking details page in the Bounce app. You can edit the dates, drop-off and pick-up times, and number of bags. You can also cancel your booking or rebook at a nearby store. If you can't find your booking details, check the email address you used to make your booking. You can change your booking by following the link there, or reach out to us if you need support.
Yes! If you change your mind, you can cancel your booking anytime before drop-off time for a full refund. When you cancel less than an hour before your booking starts, your refund will be in Bounce credits. Otherwise, we'll refund you to your original payment method. And we never charge cancellation fees!
Phone: +34919464959
