Great people and extremely helpful. If you need to drop a bag Downtown, this is the place to do so.

The sign is small, so it's a little hard to find.

Very well located, very helpful! I recommend 200%

The owner of the gallery is so nice to travelers 😍 Would wanna visit once more definitely!!!

The staff is very kind and welcoming 10/10, go there with your eyes closed!

I’be been here twice and i love every encounter with the staffs. Very friendly and helpful. Very near to the places like night market, St. Joseph Church. Highly recommend. 😊

Very awesome hosts! They went way beyond their services, as they offered to use their restroom, and help us get to our night bus on time since we're already late. Thank you very much!! Until next time 🙂

The staff were very kind and introduced us to a taxi to the airport that was large enough for seven people with five suitcases. They also told us about a nearby currency exchange with a good rate and let us wait at the store until everyone in our group had arrived. They were very nice people. I would definitely use their services again.

Everything was perfect: the service was excellent, and the people who served us were extremely attentive and charming. It was a real pleasure to have met them. I highly recommend this place, without a doubt!

A more prominent signage of Bounce will be helpf. We took 15 mins to look for the exact shop on that street.

Thank you so much to the person at reception for their kindness and willingness to help, despite a later check-out than originally booked. Truly grateful — I highly recommend!

Great store to store luggages. Excellent seevice my the staff, very friendly and helpful! Highly recommended.

Very helpful staff

Staff was excellent & very nice.

Such an incredible experience. This was my first time using bounce and 15/10 I would come back and go to Open Wall Gallery again. The best and most accommodating staff

My first day in Hanoi was already welcomed with warmth and hospitality. Ms Yen was the best! She knows our needs and she went above and beyond. Big kudos to Ms Yen. We will definitely go back to her gallery when we come back to Hanoi. ❤️❤️❤️

The entrance looks like an art gallery and makes you wonder, but the label on the door indicates the luggage claim service. The staff is extremely friendly. The woman is a delight. Great location. Fast and convenient. Everything was perfect. I recommend it 100%.

Staff was friendly and helpful.

Extremely Great and very friendly. must recommend to everyone