Discover Central Station Hanoi luggage storage

Looked after my big bag in Hà Nội for 7 hours whilst I explored, super easy and no fuss and really nice staff. Highly recommend as close to the bus stops and old quarter as well

I booked and used Bounce's luggage storage service. The staff were polite and I was able to use it without any problems!

Convenient location, staffs are very friendly and helpful.

Very friendliy and helpful familiy, who looked after our luggage during the fay, thanks fot that!

So great! Staff so friendly and helpful! Even let us use the toilet and sit in the lobby for a while as we were waiting to for our sleeper bus! The man that works there is so sweet and helpful! He helped us bring our bags out to the Main Street and waited with us for our grab to come which was about 15 minutes! Defo book there, you get more than just luggage storage ☺️

Easy pick up and drop off of our luggage.

Easy to use and convenient location

Very friendly, fast and secure.

The staff were very friendly and attentive. They took care of my carry on backpack and personal item size backpack. They helped me find a place for treats I’d be looking for. When I returned they helped load my baggage into the taxi. Would recommend!

They treated me very well. They also took great care of my luggage.

Great location and helpful stuff

Excellent service, very smiley and happy to help. Just dubious my bags weren’t signed out and I got an email telling me I could be subject to late pickup fees

The staff were amazing. So helpful. All went really well. Even the doorman helped us recognise our taxi. Felt very safe leaving bags here. Highly recommend.

Very good staff

We were going to Hanoi Airport and the staff helped us to call a 7-seater taxi, which was very considerate.

Very kind and convenient, just 2min away from the station. We left out luggages here as we had a sleeper train later that day, and it proved excellent!

When I dropped off our bag there was a lack of communication as the person at the hotel lobby did not speak English and could not explain. He took a photo of my QR code. I left the bag with some uncertainty trusted the process based on other reviews. When we returned the bag was there ready to be collected. So all good!!

Super easy. Hotel lobby but felt very safe.

The process was quick and easy

Perfect. We stored our 2 big suitcases during the daytime. Both times they where being monitored. Quick scan of the QR code and we we were on our way!

Really easy drop off and pick up. We left a suitcase for 3 days and it was absolutely fine. One thing to note though is that luggage is stored in the lobby not in a separate room so maybe not ideal for storing anything super valuable.

The location is about 10 minutes away from Hanoi train station. The staff was friendly and helpful

Great, both drop off and pick up were smooth

Very efficient, easy and fast service. Would recommend to anyone!

Ms Linh and the staff is so helpful and kind. The urban quarter hanoi is a strategic place - near to hanoi railway station and old quarter. Thank you for the service!

Easy location and drop off process!

Couldn't recommend this location more! Staff were absolute diamonds, they were so friendly and helpful! They honestly couldn't have done more to help us, from recommending places to eat, helping us get to our bus station, letting us use the loo etc- they were just the best 💚 Great location, short walk from train street and lots of cafes. Absolute sweethearts honestly 💚 Even gave us a gift after gabbing- a mosaic their friends make as a hobby 💚💚

They are very friendly and felt the luggage was safe. Overall I'd highly recommend this place if you are looking to store your luggage and travel around.