Luggage storage 24/7 York Station

There are two issues with this luggage storage location (both are management issues, not the shop owner’s fault). 1. It’s very hard to match the online address with the physical place. After booking online and following the Google Maps address, the storage point was almost impossible to identify – there was only a small piece of paper, about the size of a hand, stuck on the glass door with the company name. On arrival there was no sign asking me to scan a QR code; instead, the shop owner simply took a photo of the QR code on my phone, which made me even more unsure whether this shop was actually connected to the platform. 2. There was no system to prove that the luggage belonged to me. Normally you would expect a tag on the bag and a matching stub for the customer, plus some kind of receipt. Here there was nothing – my bag was just taken and pushed through a back door. This means that if anything went wrong, there would be no evidence linking the missing luggage to this company or this location, and it would also be very easy for someone to collect the wrong bag. Because of this, I decided to take my luggage back immediately I hope this feedback can help the company improve its procedures and make things safer for future customers.

amazing service. it was a hostel, open 24/7 and my suitcase was left in a secure place

Good place to leave your luggage, friendly staff and well organised, close to the train station, I would definitely recommend this place.

Easy check-in. Easy pick up. Very friendly staff. And the storage room and process all seem secure. As a bonus, it’s very close to the train station. Highly recommended.

Easy access. Easy drop-off. Good costumer service.

This was very easy to book on line and the people in the newsagents were very friendly and accommodating. Just be aware this is just over a five minute walk to York Station, it is not in the station itself. When we visited York in the beginning of December 2025 the works directly outside the station made pedestrian access very difficult. The access was bumpy, dangerous and terribly lit for the winter, especially with all the traffic and on this occasion the rain, not the ideal conditions for walking with a suitcase. But this does not detract from the luggage storage service and I would recommend to anyone visiting York.

Great!! 5 minutes far from the train station and 10 from the city centre.

Easy drop off and pick up in safe area of York.

Convenient drop-off, 5 minutes walk from the station and easy access to the city centre. The staff was super helpful too.

Convenient place, easy to find, and friendly service. Note: closes at 6 PM.

Great location. Super friendly and helpful staff. Location perfect to see sites of York and drop off/pick up bags on way to/from train station.

Friendly helpful staff

Really lovely staff and easy process, thank you

Just a short distance from the station and friendly staff.

Excellent. They store our luggage in an orderly and secure manner. The man and woman who work between 5 p.m. and 11 p.m. treated us wonderfully. We had to wait for the bus, so after collecting our luggage, they let us stay in the lounge without any problems. Highly recommended.

Super friendly staff. Very convenient for the day.

Richer vapes, nice guy very friendly felt safe leaving luggage. Will use again.

Easy place to store luggage if you plan to explore without the headache of dragging extra bags along. 10 min walk from YRK.

They were fantastic

All went smoothly. Thank you.

Excellent service. Nice people. Very helpful.

Very quick and efficient .

Our luggage storage went as planned. The staff were very friendly.

I never knew this Service existed. Of checking it out at the hotel wasn’t until 4 pm and we arrived at 10:30 am It was so easy to work. The staff was so lovely and helpful. Such an easy process. It is a little expensive but definitely worth it.

The clerk was kind and helpful. The shop is located between the train station and the center, convenient for those traveling by train with luggage.

We highly recommend this location to store your luggage. Hayley and the team are incredibly kind and accommodating. It was an easy hassle free experience, if needed to we could access our luggage easily throughout the day. We even left our shopping bags with Hayley while we went to dinner. Thanks again so much for a great experience! Nat and Dan ☺️

Pleasant people and secure storage.

Convenient and easy. Secure luggage storage while we explored York for the day. Near train station added bonus.

Safe and professional

The guys in the store were very welcoming and helpful, and knew what they were doing so we entrusted our belongings to them for the day while we explored the city and collected them later with no bother for our journey home. Quick, easy and absolutely hassle free - would highly recommend!