Can I book a locker in advance or on the spot?

Yes, you can book your locker online in advance to guarantee availability—especially during busy travel times. You can also book instantly on the spot using your phone. Either way, setup takes less than a minute.

Is this location safe to leave my luggage?

Absolutely. This locker store is monitored 24/7 with security cameras and includes free BounceShield™ protection for up to $10,000. Your bags are securely locked and only you have access during your reservation.

How far is this locker store from Avenida Paseo de la Reforma?

We're just a 16-minute walk from Avenida Paseo de la Reforma, right in the heart of Mexico City. You'll get step-by-step directions with your booking to help you find it.

What size bags can I store here?

We offer small, medium, and large lockers. You can store everything from backpacks and carry-ons to large suitcases. Size guides and measurements are shown before booking to help you choose the right fit.

What if my travel plans change?

No problem - plans change! You can cancel or modify your reservation anytime before your drop-off time for a full refund. Just head to your booking confirmation to make changes.

Luggage storage in Mexico City

Luggage storage Modern Art Museum

Don’t drag your bags around. Store your luggage from MX$75.00/day and explore freely.

Book now

Rated 4.9 (307+ reviews)

$10,000 protection

Free cancellation

32,000+ Bounce storage spots globally

Rated 4.9 (307+ reviews)

$10,000 protection

Free cancellation

32,000+ Bounce storage spots globally

Open from
07:00 to 23:00

4.9 (307 reviews)

16 min from Avenida Paseo de la Reforma
20 min from Chapultepec Castle

Since July 2021, this Hotel has partnered with Bounce to offer luggage storage near Avenida Paseo de la Reforma and Chapultepec Castle. The storage space has the capacity to securely store up to 60 bags per day, supported by 24/7 staff. So, don't delay and reserve your spot before it's all booked out! It's the ideal solution for storing your bags in Mexico City, providing up to $10,000 bag protection. After your booking, just present your reservation confirmation at the location and hand over your bags to the Bounce Partner - it's as simple as that!

At this location, you can store bags of all sizes: storing purses and tote bags will cost MX$75.00, while regular luggage is priced at MX$75.00.

Directions to reach
Here's the way: Calle Río Lerma 237, Cuauhtémoc, Mexico City, Ciudad de México 06500, Mexico

See where your bags will be stored

Scroll through real photos from our verified Partner location

Storefront of Bounce Luggage Storage - Modern Art Museum

What our customers say about this Partner

The staff is great. They blocked a scary person following us and then helped us get a big car to fit all six of us and our luggage. Really nice people.

Very attentive and very kind

Very good location and attention

The staff was extremely friendly upon arrival to receive our luggage, as well as upon leaving.

Very good service and very friendly workers.

Great app, always saves from unforeseen events

Everyone was very friendly and the service was very fast.

Excellent service and very friendly.

Our flight was at midnight and we needed to checkout at 11am... We booked online on Bounce and simply took an Uber to drop off the bags. This is a hotel, so not only did we feel our luggage would be safe but they are open 24h a day. Other locations close earlier which is perfectly fine but we need a location with extended hours. We just had to show our reservation and ID (person who reserved) and the front desk gave us a ticket to keep for claiming the luggage later on. A porter at Laila hotel helped with our luggage which was welcome as well (we tipped). Overall, fantastic location, great service, and highly recommended if you're in a pickle like we were.

Very friendly at the hotel and they received my luggage respecting the reservation I had already paid for.

We've used the service at this location twice and have always had a very good experience. Everyone is very friendly and helpful.

Excellent service

The staff was very friendly. They checked us in quickly and told us they had a shuttle service to take us to the airport.

It was excellent, very kind. One of the packages we left was a cake, and they offered to store it in the refrigerator, which was appreciated. We highly recommend it.

Good service, safe, reliable, fast

Excellent attention from the staff.

Super good, very friendly staff.

I made my reservation online and I find that makes the process easier. They were friendly when they helped me.

The attention and protection was good, it is a safe hotel.

Very good service! Super recommended

Everything super!

Easy, fast, super accessible

Very friendly, excellent service.

Very friendly and efficient, I would definitely use the service again.

Super well taken care of my luggage

The entire staff at Hotel Laila were very friendly and helpful from the moment I approached them with some questions. Excellent people and an incredible service attitude.

Very good service, 100% recommended

Everything by was perfect!! Location, staff, availability!

Everything was fine

Very close to Paseo de la Reforma, Chapultepec and surrounding places of interest.

Drop off in minutes, explore for hours

Book bag storage in a tap

Choose how long you need luggage storage and book online.

Go to the Bounce Partner location

Drop off your bags by showing your confirmation to a store employee.

Enjoy your day exploring Avenida Paseo de la Reforma

Do whatever you’d like, then show your confirmation to pick up your stuff.

Frequently asked questions

Can I book a locker in advance or on the spot?
Yes, you can book your locker online in advance to guarantee availability—especially during busy travel times. You can also book instantly on the spot using your phone. Either way, setup takes less than a minute.
Is this location safe to leave my luggage?
Absolutely. This locker store is monitored 24/7 with security cameras and includes free BounceShield™ protection for up to $10,000. Your bags are securely locked and only you have access during your reservation.
How far is this locker store from Avenida Paseo de la Reforma?
We're just a 16-minute walk from Avenida Paseo de la Reforma, right in the heart of Mexico City. You'll get step-by-step directions with your booking to help you find it.
What size bags can I store here?
We offer small, medium, and large lockers. You can store everything from backpacks and carry-ons to large suitcases. Size guides and measurements are shown before booking to help you choose the right fit.
What if my travel plans change?
No problem - plans change! You can cancel or modify your reservation anytime before your drop-off time for a full refund. Just head to your booking confirmation to make changes.