Luggage storage Dolby Theatre

Nothing. It was nice

our experience with this luggage storage has been positive. The place is a gift store right on the Walk of Fame and near the Dolby Theatre, so very convenient for sightseeing. The owner of the store was friendly.

the location is very convenient

Trustworthy and great service.

I just showed my QR code and it was deposited right away, and it was placed at the back of the store, so I felt very safe.

Very pleasant and convienient experience. Definitely a recommendation, if one needs to get store luggage for some time in the Hollywood area.

Easy to find and drop off luggage.

Nice people. Great hours

Location is good and Very kind

It’s a very convenient location to baggage drop-off after check-out if you’re passing by or waiting for a flight. This is a souvenir shop located just in the middle of Hollywood Boulevard. Price is ok and keep baggage in a safe area.

It was unclear of the location because it was a takeout restaurant. The sign will help. They kept my suitcase behind me counter. I was a bit unsure but everything was fine. I was able to walk around without a heavy lui!

Works well many places.

Very nice and kind, we can travel very convenient by their service

EXCELLENT SERVICE

LuckyDeli is safe and secure, I left my bags form 9am till 11pm. I know it is a chinese restaurant but they take care of your things.

They are very nice people. Kept my bag while I was cruising around LA.

We had a great experience - the whole process was convenient and hassle free. The instructions from bounce were very clear and easy to follow.

Was able to come directly from the airport and store luggage so we could take our tour of L.A. The place wasn’t labeled very good so be sure you know the exact address. At first glance the place operated as a gift shop and the luggage is kept in a storage room at the back of the store. Initial thought is that this place looks sketchy. We had an AirTag in our luggage so we could make sure it was where it was supposed to be. All in all it worked out but we did have initial second thoughts when we first saw the place. The store attendant was very nice.

The place is well located and they have extended hours which allows you to take advantage of the whole day, however the area where they store the luggage smells really bad and is very dirty. I wish they could improve on that.

After checking out of the hotel, I used it to walk around the Hollywood area. Use the dedicated app to select the facility you want to use, enter the date and time, and make a reservation. It was convenient because within the app you can also transition to the screen where you can dispatch an Uber from your current location to the facility. The facility I used this time was a souvenir shop, and I showed the staff the QR code for the app, and was then led to a back room where I was able to store my luggage. There were no tags, I just left it as is. Receiving the baggage was the same, just show the QR code, receive the baggage, and finish using the service. Payment can also be completed within the app, which is convenient.

Checking in was awkward because we arrived late and that confused them.

Close to the station, the procedure is simple

Everything worked out well at the end. But, firstly and as some other reviewers have noted before, there’s no luggage storage signage or Bounce sticker on the windows to notify about the service. Secondly, when booking the storage online an automatic discount was applied to the total fee (first time use 5%?). Once I arrived at the facility with my baggage, the store front teller didn’t believe I paid a discounted price to store my bags. I had to present the email that was sent to me by Bounce to prove. Anyway, after a bit of arguing she agreed to take my bags and stored them right at the kitchen of her store. The area didn’t look very secure but I don’t think anything has gone missing. The pickup went smoothly.

The lady was very insistent on seeing the dollar figure I’d paid more than that I had a reservation. Whatever. Bags were kept just behind the counter, so I was a little concerned they may get kicked/stepped on, but all was good when I picked them up.

Bounce luggage storage was a life saver for my family of four traveling by train. We had 7 hours to wander around Las Angeles and preferred not to have our bags with us. The app was easy to use and find a close location near us. The check in process was easy and we were given a receipt for our bags after taking a photo of them for insurance purposes. Quick and easy. The location is why I didn’t give this service 5 stars. It’s very hard to know that they are a bounce luggage provider. Nothing outside to show you and it’s a Dim Sum restaurant from every angle. So maybe a sticker logo on a window to let Bounce customers know your in the right place. Otherwise a great experience. Would recommend and would definitely use services again.