Here is a detailed explanation of what you need to do. The bad reviews are valid but as long as you follow the instructions carefully, you should be fine.
The Google maps address is a little big wrong. Once you find the apothecary, just turn and follow it straight into the little plaza and you’ll see the lockers. They look like package/mailing lockers.
Once you arrive, I didn’t use an app like some reviews say. I just went to their website (it’s attached to their Google location) and followed the instructions there. It was pretty easy and I left my bag from 8am-5pm.
Read each screen on the website very carefully when prompted, if you close your locker at the wrong time, you will have trouble. All it says after you buy it is scan the QR code you received (online and in an email they send you), put your stuff in the locker, and close it. If you forget something in the locker, I think you’ll have to just scan the pickup code to reopen it, and then repurchase the locker.
I will say it’s not very error friendly, hence why I give this locker place 4 stars. But as long as you’re careful, you should be fine.
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