Luggage storage Playa Del Carmen

IF YOU CAN'T FIND THEM, it's inside the Acanto Hotel. There isn't a Bounce Luggage sign out front. Kept my luggage here while visiting Playa del Carmen for the afternoon. Staff was super friendly, easy process, great experience. The staff and hotel were so nice I'm thinking of staying here for my next visit

Hassle-free baggage check-in and check-out. Luggage was stored safely. Centrally located.

This is the reception area of ​​a hotel that also offers concierge services. The place is clean and very nice, and the hosts are welcoming. This service is really convenient.

Excellent service

Excellent place to store your luggage, trust us.

Excellent service, they only need your ID and you're out in less than 5 minutes, my luggage intact.

This was a great option to store our bags for a few hours before heading back to the airport. The location is a short walk from the ADO bus terminal. The drop off and pick up were super fast (each took less than 5 minutes) and the bags are secured in a locked bag storage room.

Very clean and beautiful hotel. The staff at Acanto Hotel were amazing and very friendly. Heads up: when you are looking for the Bounce Luggage Storage, look for this hotel. I think it would be helpful for the hotel to put up a sign (even just in the window) that they are affiliated with Bounce. They securely held our luggage. They really made a positive difference in my experience travelling outside of my home country. They let me use their wifi to coordinate my transfer to the airport, allowed me to use their lobby bathroom, and provided a great environment to wait for our transfer. I would highly recommend using this service.

Very good and safe service

Very accommodating!

It was quick and easy. When you enter the hostel, the counter is staffed by the person on duty, and they quickly learn about luggage storage, scan your Bounce code, and tag your bags. When you return to pick them up, you'll simply need the name on your reservation. The service is always excellent.

It was great! They were very attentive upon my arrival and kind in allowing me to use the restroom, which made for a good experience. My luggage was safe at all times.

Lovely staff, suitcase was safe in the office downstairs

Very good experience, friendly staff, everything perfect and bag safe.

The hotel staff were very kind and attentive. It's definitely an excellent way to leave your luggage safely stored!

Perfect service and very friendly staff!

Good security service

staffs are really good!

Very friendly and attentive staff 😉

Excellent service. I wish the rate could be adjusted to an hourly rate instead of just a fixed fee. The reception and the care of my luggage were outstanding.

They were very kind and friendly! The place was great.

Excellent, good service

Excellent, they helped us with parking and restrooms, very good service. Highly recommended.

This location and staff were wonderful. No hassle and accommodations were 24/7. Extremely reasonable rates as well. Highly recommend.

Very good experience, the luggage storage and collection was quick and without any problems, and the price was reasonable. I highly recommend the app.

Friendly staff and our luggage was kept safe while we toured Playa Del Carmen

Easy quick. No problems

Very, very good. My belongings were secure and the staff were truly professional and kind.

Quick and painless process 😊 Staff were friendly.

Excellent place to store your luggage