What our customers say

You need to book in advance to confirm your spot otherwise you risk space not being available. The process is very easy to follow on their website. Communication is clear and easy to read. Pick up was easy to follow. It is open 24/7. I recommend this service to hold your luggage.

I’m very happy with the service provided. The staff were extremely friendly and took good care of my luggage. Thank you so much. I will definitely leave my luggage here again when I visit Ueno.

Easy to drop off, and gave us a tag for easy pick up. Only inconvenience was needing to remove shoes while getting into the space with all our luggage.

Friendly staff who helped us with our luggage. Accommodated us despite arriving slightly late for drop off, and early during pick up. Let us rest at their space for a bit before heading out as well.

Easy drop off and felt very secure. Open 24/7 too.

Very easy process, staff is friendly and pick up and drop off were super fast! Bags were secured in a locked bag storage room.