Rated 4.9/5 (1,316,600 reviews)
What our customers say
B
Brad C.BOUNCED: Chattanooga
The ups store associates were very nice and helpful. First time user and had no problems. Good idea. Baggage free last day of sightseeing. Will use again.
Our customers say it best
Millions of bags stored. 1M+ customers all over the world.
Easy check in and check out. Affordable.
Our luggage was safe for a whole day, securely held in a very larger locker, enough for two backpacks. The lady that served us was kind and supportive. Highly recommend.
This was an easy process. The space was locked and the people were friendly.
Really friendly team was really easy to drop off and pick up
Very easy drop off and extremely helpful staff member.
The staff at the UPS store was very friendly and helpful. They get 5 stars. The experience with the bounce service was bad though, only 2 stars.
In general the system with bounce seems to be easy. The reason why I give a bad rating is: I used this service for the first time. I received a confirmation email for the booking and one is supposed to click on a button to receive the QR code for the reservation to show at the storage shop. However, the bounce page indicated that the service has too high demands at the moments, so there was no way to redeem the QR code, even after multiple attempts. I did not understand why the QR code is not just send with the email directly or at least a reference number or booking number is shown. Luckily, the staff at the UPS store was very helpful and sorted things out manually.