What our customers say

Perfect. Really kind employee. Near the ueno station.

Full transparency I was a bit sketched out but once I arrived, totally different! You check in at the counter, let them know which app you’re with, they take a photo of your belongings and everything’s tracked through the app. Also suuuper convenient to leave my big bag when going to a Nets game down the street. They’re open late so that’s a plus too, I loved the experience and will definitely do it again when visiting.

Great to work with Super nice Locked up luggage in a back room They also rent bikes !!

The shop was so kind and so was to check in and out of! We even shopped around there. Thank you so much!!

Another great experience - smooth dropoff and pick-up.

Fantastic location and always open, staff was friendly and knowledgeable about the Bounce process.