What our customers say

The process went very smooth and the employee was kind.*

Went to a different location nearby at first and they were under new management and no longer worked with Bounce. Since this one is a normal UPS store, felt it was safe and easy to keep my items here.

Easy smooth experience. The staff are very friendly and asked us to take a picture of the bag which I think is the best way while picking up

First time using Bounce, but this was such a secure setup. My stuff was given luggage tags, taken away to a locked room, and I was given numbered tickets to retrieve the luggage. Total peace of mind.

The guys were so nice and the store itself was so clean. Very easy . I felt confident leaving our luggage there while we walked around China town and Little Italy

Fantastic. The attendant was courteous and placed out bags in a safe spot in his business.