What our customers say

Staff were very friendly and helpful. It was an easy, hassle-free experience and a convenient location.

If you follow the instructions Bounce provides, it is very simple to get your locker. It’s expensive but so is everything else around here as far as i know.

Easy drop off and pickup. Very convenient location.

Friendly staff. Took great care of our group’s 5 bags in a secure back location. Verification of tags was required upon pick up. Central location in Malasaña neighborhood. Highly recommend.

They were helpful and kind and tried to help me as much as possible. The Bounce app, which is quite bad, had several errors and I almost couldn't leave my bags; I had to ask someone else to download the app to get the QR code.

Really smooth experience. You press a doorbell to open the door, and your luggage is hidden behind the counter, so everything felt very secure. The owner was so nice when we dropped off our bags. Would absolutely use again whenever I'm in town.