What our customers say

Great service safe storage felt secure and was well informed about the service and process

A few minutes walk from Euston Station, easy and quick to drop off and pick up.

Hanoi’s and Angie were fantastic and very friendly! They made me feel safe about keeping my bags there- thank you!

Great communication with staff. Easy drop in. Next to the train station

Nice. Helpful. Quick. And perfectly located nearby Penn Station.

It's all legit. Walked in said "Bounce". They give you a ticket with a number, that matches the tag they put on your luggage. They take luggage and store it in the back behind a door. We left, and on pickup we gave the ticket number, and they got our luggage for us. Worked great, and didn't have to lug our suitcases around the city for the day. Something to note is that initially on pickup they brought out two separate different suitcases. It was simply a mixup on their end of matching the right number. Not a big deal. Just tell them it's not the right one. It seems like they store a lot of luggage, as a group dropped off 6 suitcases before us. So a tip for next time is take a photo of your luggage to help. Also good idea to take a photo of the ticket number in case you lose the physical tag. Also, not an issue here, but double check the location exists on Maps. First place showed temporarily closed, so that's how we ended up at this current review location. This place pictures of the outside matched exactly, they had a Bounce sign outside, so no confusion or issues at this current place. I will gladly use this location again for future NYC day visits.