Rated 4.9/5 (1,324,660 reviews)
What our customers say

K
Karleen P.
BOUNCED: Hanoi
Honestly super amazing service. Quick easy convenient location and very kind staff. Would absolutely use again.
Our customers say it best
Millions of bags stored. 1M+ customers all over the world.
The hostel is very easy to find the staffs are very friendly. They are well prepared for Bounce client too. However, the luggages are stored in front of the front desk and not in a storage room but beside that everything went very well.Anyway there is always someone at the front desk so it's not a real problem.
I didn’t have to use the stairs, so I could check in my large luggage smoothly.
Friendly service. Very convenient being right at the train station. Would recommend.
Easy to find, one of the closest to the train station. Staff person was aware and looking for us. Secure room, bags in party were roped together. Easy pick up as well.
Easy to find, friendly staff, great to pick up a snack. The friendly staff spoke limited English. This would not have been an issue except the woman seemed a bit confused about the check in. In that state, she checked us immediately out. So, we had to improvise with tags and pictures. Pick up was smooth.
Appreciate that the bags were kept in a locker and we took the key with us on our walk around the city.