What our customers say

It was busy, but the staff worked fast without making me feel rushed. We saved time by mailing items & storing luggage at the same spot

Nice, clean and simple. The staff tagged my bag with a number which made me feel secure. I accidentally went to the wrong Big Echo when I went to pick up and the staff there were lovely and super helpful as well.

Easy to find. 6th floor, elevaitor Works. Very nice reseptionist. Close to Odawara station and available while station lockers Area full.

Very friendly staff, even allowed us to use the toilets in the hotel

Really good service and nice people I highly recommend

Lovely experience with the store and super helpful owner. Went above and beyond to help us. Highly recommend this location!