Rated 4.9/5 (1,300,018 reviews)
What our customers say

S
Sage L.
BOUNCED: TokyoWhile a bit difficult to communicate with the staff, they were very kind and it was easy to book on the app. They also opened a few mins earlier than scheduled :)
Our customers say it best
Millions of bags stored. 1M+ customers all over the world.
Excellent service and communication, very friendly.
I was initially very skeptical about using Bounce. The price was almost too affordable, they don't restrict luggage sizes (a rarity in Japan!), and the concept of storing bags in a karaoke shop (Big Echo) seemed unusual. However, this service turned out to be absolutely fantastic and was the perfect solution for storing our large suitcases for a few days.
The online booking process was quick and easy. Finding the location was straightforward using their map, though note that there isn't a prominent "Bounce" sign outside the Big Echo karaoke shop—just head inside and the staff will know what you're there for.
The check-in and pick-up process couldn't have been simpler. You just show the QR code from your booking confirmation, and they handle the rest. It was efficient, secure, and the staff were friendly.
If you have oversized luggage and need flexible, affordable storage in Osaka, I cannot recommend Bounce highly enough. It completely exceeded our expectations and made our trip so much more convenient.
Easy and quick drop off and pick up without any problems or delays.
Very helpful and friendly staff who made the process easy.
I felt my bag was in safe hands.
Helpful and friendly staff, fast drop-off and pick-up, would recommend the shop
Location is a hostel with a reception desk staffed 24x7. Bag was taken to a room behind reception so I felt it was secure. Easy and quick to drop off and pick up