Rated 4.9/5 (1,332,419 reviews)

What our customers say

Great communication and efficient. Easy drop off, easy pick up

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Our customers say it best

Millions of bags stored. 1M+ customers all over the world.

Great service!

The process was quick and painless!

I couldn’t check in to my apartment til 16:00 and I was standing outside Kinshicho station at 12:00 hesitant to drag my bag around, quick google search and big echo was right there. Booked online in seconds and immediately walked in, no problems. staff were very helpful despite the language barrier. And it was a bargain, i paid 800yen which is around £4/€5/$6 and for that i was able to leave my luggage until 23:30 if i had wanted to/needed to. Overall great service i would definitely use them again.

Great communication, on time and very friendly! I felt very safe leaving my luggage here.

Very Helpful. English speaking staff. 100% recommend.

Quick and easy drop off and pick up. Very friendly staff