Discover Nantes luggage storage

The manager was very kind and the shop was lovely. I recommend it.

Friendly staff, easy to find, close to the Dukes' Castle and the reflecting pool.

Great place with amazing people. You can wait a bit your train and get some drinks.

Efficient, secure, pleasant welcome

Excellent welcome.

Very central location, drop off and pick up very efficient and felt that bags were very securely stored.

Location was fine, but I;didn't realise there were two entries and I found it difficult to locate when I went to collect my luggage. Over all it was a good, quick and efficient service.

Location was perfect! Right next to Nantes Train station. Drop-off and pick-up was easy.

Fantastic! The staff at reception were very polite, welcoming, and efficient! Super convenient location

The hotel staff was fantastic, so kind and professional. I had no hesitation in entrusting my luggage to them. The location is strategic.

Excellent experience. Very friendly and welcoming staff. Safe location.

Good convenient location near the railway station. Hôtel Mercure staff was helpful and friendly. My luggage was placed in a secure room.

Quick and efficient. My bag was safe and sound. The staff were very friendly.

A very warm welcome.

Easy and secure

The staff were lovely, the space was secure, everything went very well.

Excellent communication and excellent service.

Location is correct but needs to be pin pointed better (shows behind the building). Staff are lovely and welcoming. Dropping off was great but they didn’t scan me out to verify that I picked up. Overall, good location nearby city centre.

Lovely little stationary shop with kind staff. Very easy to drop off, they all knew the process once I showed the QR code. When picking up, they remembered me and gave back my bags.

Good! Effective!

Very convenient location, close to the train station. I received a very warm welcome and left my suitcase with complete confidence. I would definitely go back.

Very warm welcome!

Booking through the website was very easy and the seller was very pleasant. I highly recommend this solution, which I was not familiar with, and this seller in particular.

Helpful staff, luggage left in complete confidence, in a pleasant location

I noticed that my bags remained behind the reception desk when I returned to pick them up later in the evening. I dropped them mid afternoon. They were not properly stored in the luggage room. So, that made me feel a bit like my bags were an afterthought and were not put away in a secure space. I am not sure if it is because the BOUNCE luggage storage service is being operated out of a hotel and by the reception desk and they wanted to keep my bags separate from hotel guests or they just left it out in the open without thinking. I was fine and my bags seemed okay but I didn’t feel secure or comfortable when I picked them up. Just something the staff should be aware of for next time. Otherwise, the exchange with the staff was friendly and helpful.

Very good and friendly

Very pleasant gentleman took care of us.

The retrieval process left me a little confused, as I had to move the various suitcases to retrieve mine, rather than asking an employee. Also, there was no verification that the suitcase I was retrieving was actually mine, which isn't very secure. Otherwise, the experience was pleasant and convenient.

Great location and friendly staff

Super lovely and energetic staff