Discover Nantes train Station luggage storage

The hotel staff was fantastic, so kind and professional. I had no hesitation in entrusting my luggage to them. The location is strategic.

Good convenient location near the railway station. Hôtel Mercure staff was helpful and friendly. My luggage was placed in a secure room.

The staff were lovely, the space was secure, everything went very well.

Excellent communication and excellent service.

Good! Effective!

Helpful staff, luggage left in complete confidence, in a pleasant location

I noticed that my bags remained behind the reception desk when I returned to pick them up later in the evening. I dropped them mid afternoon. They were not properly stored in the luggage room. So, that made me feel a bit like my bags were an afterthought and were not put away in a secure space. I am not sure if it is because the BOUNCE luggage storage service is being operated out of a hotel and by the reception desk and they wanted to keep my bags separate from hotel guests or they just left it out in the open without thinking. I was fine and my bags seemed okay but I didn’t feel secure or comfortable when I picked them up. Just something the staff should be aware of for next time. Otherwise, the exchange with the staff was friendly and helpful.

Very good and friendly