Let Bounce be your doorman
No more stolen packages. Use Bounce to securely receive your packages.
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The problem
Receiving your packages shouldn’t be a hassle
Fed up with stolen packages?
Getting "Sorry we missed you" slips?
Burdened by lots of pickup points?
The solution
Pick up your parcels at a Bounce store near you
Securely receive packages nearby
Choose from thousands of options worldwide.
Experienced stores accept deliveries
Professional service for your personal packages.
Unlimited packages
Get all the packages you want and cancel anytime.
2,000+ locations
Flexible pickup
Discreet delivery
300k+ reviews
No setup feeNo contractHow package receiving works
Choose a location and use it as your alternative delivery address.
We’ll accept your deliveries for you and keep them safe.
Get notified when they arrive and pick them up at your leisure.
Benefits of Bounce package pickup
No more porch pirates
Keep your mail safe from package theft.
Stress-free deliveries
We’ll accept your deliveries so you don’t have to be home or at the office to sign for packages.
Flexible pickup hours
Don’t drop everything to pick up your box on time— pick up your packages at your convenience, even on nights and weekends.
Packages delivered discreetly
Keep your address and mailbox anonymous — use Bounce Package Acceptance services to purchase and mail your packages to a safe place.
We accept all sizes
No size limit. Read about our oversized package pricing before you mail something.
Easier than a PO BOX
Avoid the limitations and fees associated with traditional PO boxes.
See why customers love Bounce
Affordable prices for any situation
Pay as you go
5 day pick up window
$4 per package
10 packages
7 day pick up window
First month free!
35 packages
30 day pick up window
First month free!
Pricing for oversize package
| Tiers | Price per package | Storage price per day |
|---|---|---|
| Weighs 25-50 lbs or total length 61-80 inches | $10 | $2 |
| Weighs 51-60 lbs or total length 81-100 inches | $20 | $5 |
| Weighs 61+ lbs or total length 101+ inches | $40 | $10 |
More reasons to love Bounce
“Love this service! I finally have a reliable way to receive packages near me.”
Barry S.
Bounced in San Francisco
“Had to deal with package theft, neighbours stealing in my package room, missed delivery slips. My Bounce location basically became my doorman.”
Marianne J.
Bounced in New York
“Filed over 20 police reports for stolen packages in NYC. Nothing changed! With Bounce, a store receives my packages and I pick them up whenever I need it.”
Robert B.
Bounced in New York
Don't just hear it from us
Frequently
asked questions
What is a package receiving service?
A package receiving service provides a way for people to receive all their deliveries in one safe place by using the service addresses instead of their own address.
These services partner with different companies, shops, and small business owners who can accept and hold package deliveries so you don't need a mailbox.
Additionally, a package receiving service works by accepting packages from any carrier (like USPS, Amazon, UPS, DHL, FedEx) and is a great option if you need a real street address for your deliveries.Why is Bounce the best package solution?
With over 10,000 reviewed locations in more than 2,000 cities around the world, Bounce Package Acceptance allows customers to get packages delivered to a safe place, no matter where you are in the world.
Receiving thousands of packages a month, Bounce Package Acceptance is a popular way to get your stuff delivered wherever life takes you so you don't need a mailbox. If you have questions or need assistance, our fantastic customer service team is available every day to help.
Do I need to notify the store in advance of my packages arriving?
It helps but it's not mandatory!
Do this with our package tracker: use the tracking number you received from your shipping company after shopping online and add it to our tracking information. Your chosen pickup point will be automatically notified. By doing so you maximise the chance of receiving your delivery to our locations. We will be on the lookout!
When your package arrives, the store will check it in using your identification code, and you'll be notified that your package has arrived.Is Bounce's package receiving service secure?
Yes! Bounce takes security very seriously, which is why we make sure the businesses we partner with have secure, monitored places to store packages. Our partners are trained to require a valid photo ID for all pickups to make sure only authorized individuals can access your packages.
How do I contact my Bounce address?
We provide you the contact information of the location in your pickup details via our chat - if you need to contact a location prior to booking just contact us directly on our chat!
Where is my package Bounce?
If you're not sure where your delivery is, the first step is to check the tracking information provided by the carrier (USPS, UPS, Amazon, etc). Add it to the Bounce Package Tracker to get the most up-to-date information on the package's location.
Once your carrier indicates your package has been received, then our Bounce business partner will send you a notification. If you have any more questions about your mail, just contact support.
Do I need to present an ID for pickup?
Our partners will ask for a valid ID at pickup to protect you and your mail. There's no need to sign at pickup.
Can someone else pick up my delivery?
We allow people other than the Bounce account owner to pick up the delivery; just share the pickup information with the person you want to pick up your delivery. Be aware that Bounce partners may request more information at pickup, like asking for the pickup person’s ID.
Can a company receive packages at a Bounce pickup point?
A company can receive a delivery at a Bounce location, and the sign-up process is the same as it is for individuals. The person in charge of the pickup will have to prove their association with the company that owns the package.
How long do you hold my package for?
You have 5 to 7 days to pick up your package depending on your plan (check our rates). We charge $1 per additional day.
30 days is the storage limit - if you wish to extend that period, contact us.
After 30 days, store owners are allowed to send back or dispose of the packages.What is the size limit of the packages?
A package weighing more than 25 pounds or measuring larger than 2 feet x 2 feet x 2 feet counts as an oversize package. Oversize packages are subject to availability of the selected store and cost extra; if you are unsure, contact us and we will reach out to your preferred location to confirm availability.
What are the locations that will receive my package?
We have 10,000+ locations all around the world, ranging from convenience stores that are open 24/7 to 5-star hotels, co-working spaces and coffee shops. We're always adding new locations every day. Contact us if you would like to add your local shop to the Bounce network.
I booked the "Pay As You Go" plan several days ago to receive a package. How long does this booking last?
"Pay As You Go" bookings have no validity in time, meaning they don't expire and you can use them whenever you want like a regular mailbox. You'll be charged every time a new package arrives at the Bounce location.
How can I cancel my subscription?
In the "My Pickup Points" section, just select your location and click on "Cancel subscription". It's that simple and it works on both our website and the Bounce Package Pickup mobile app.
What is my Bounce Code?
After booking a location to receive your packages, we'll provide you with an address that includes a unique code to be used on all your online deliveries. It's your Bounce identifier - don't forget it!
What is the difference between package lockers and a service like package receiving and package acceptance?
Package receiving services are more convenient because you can receive packages from any online shop (and any carrier like UPS) with one single address. The space isn’t limited by time or box sizes, so your deliveries can be picked up at a convenient time.
While a package locker isn’t always attended by a person, with the Bounce Package Receiving service your package is being watched over to prevent package theft.
Can I receive mail with Bounce?
Most of our locations are trained as a package acceptance service. Our locations are not all federally approved to receive mail. Please Please understand that package receiving services are made solely for package delivery, so it's not a mailbox.Can Bounce package acceptance act as a storage unit?
Bounce is not a storage unit solution. We have a fair use of 50 packages per week per customer. Our locations are small businesses and with limited space, please contact us for shipments bigger than that before you mail them.
How should use my address?
Use the address we have provided you after purchase, include your Bounce code, Your Bounce Store name and the address we have provided you. Match the suggested display on that screen.
